Hotel Palacio de Úbeda 5 G.L.

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio de Úbeda 5 G.L.

Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Property entrance
Premium Suite
Couples treatment room(s), hot springs/mineral springs, body treatments

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
Juan Pasquau, 4, Úbeda, Jaén, 23400
  • Palace of the Count of Guadiana
    1 min walk
  • Sinagoga del Agua
    2 min walk
  • Casa Museo Arte Andalusi
    2 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite (Para 2)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Premium Suite

  • Sleeps 3
  • 1 King Bed

Doble Familiar Deluxe (3 adultos)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Large Twin Bed

Doble Familiar Deluxe (2 adultos 1 nino)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Large Twin Bed

Junior Suite Familiar (3 adultos)

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite Familiar (2 adultos 1 niño)

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Premium Suite

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Doble Superior Deluxe (Para 2)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Luxury Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 100 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Palacio de Úbeda 5 G.L.

Luxury hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a steam room, a coffee shop/cafe, and valet parking.
Hotel Palacio de Úbeda 5 G.L. offers 37 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 45-inch plasma televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
During your stay at Hotel Palacio de Úbeda 5 G.L., you're just a quick walk from Palace of the Count of Guadiana. Free WiFi in public areas, a free manager's reception, and 2 restaurants are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with facials, body treatments, or massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room
  • Steps from Sinagoga del Agua and Casa Museo Arte Andalusi
  • Airport shuttle service available for a fee
Hotel Palacio de Úbeda 5 G.L. offers its guests a full-service spa, a steam room, and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

There are 6 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Palacio de Úbeda 5 G.L.. For a fee, parking is available.

The hotel hosts a free manager's reception daily.
Hotel Palacio de Úbeda 5 G.L. has 2 restaurants on site.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Valet parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 8 AM–10:30 AM: EUR 18 for adults and EUR 12 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 45-inch plasma TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heated floors
  • Individually furnished
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between July 15 and July 18.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Valet parking fee: EUR 24 per day
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palacio Úbeda Hotel
Palacio Úbeda
Palacio de Úbeda 5 G.L.
Palacio De Ubeda 5 G L Ubeda
Hotel Palacio de Úbeda 5 G.L. Hotel
Hotel Palacio de Úbeda 5 G.L. Úbeda
Hotel Palacio de Úbeda 5 G.L. Hotel Úbeda

Hotel Palacio de Úbeda 5 G.L. Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 84 reviews" "
Rating 8 - Good. 23 out of 84 reviews" "
Rating 6 - Okay. 10 out of 84 reviews" "
Rating 4 - Poor. 5 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and staff very welcoming and helpful. Room was spacious and immaculate. The bed was so comfortable so had a great night’s sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Trevor

Stayed 1 night in May 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly staff
The hotel was so beautiful and the staff so friendly. We loved our one-night stay there.
Stayed 1 night in Sep 2023

10/10 Excellent

brandy, hermosa beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was wonderful! The property and location was fantastic. I could of not been more pleased.
Stayed 2 nights in Feb 2023

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, disappointing that the spa was not open? Parking booking was very confusing.
Stayed 2 nights in Oct 2022

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the historic quarter
The hotel is located in the centre of the beautiful historic town - within a very short walking distance of bars and restaurants. The hotel itself is lovely - well appointed, spotlessly clean large bedrooms and all the staff were very friendly and helpful. Breakfast was very good and it was great to have waiter service not the usual buffet style experience. A minor improvement would be in room tea and coffee making facilities which are generally the norm for this standard of hotel. But overall it was a great place to stay - highly recommended and Ubeda is a real delight.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs a little interior updating . Exterior is beautiful!
Stayed 1 night in Mar 2020

6/10 Okay

Lucie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
he reception is deceiving
The hôtel is very Nice and will situated but the staff at the réception quitte nasty
Stayed 1 night in Nov 2019

6/10 Okay

Volha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was ok. I would not give the hotel 5 stars. Strong 4. Customer service is not very good. Was expecting much better .
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el hotel. Hermoso. El staff muy amable y atento. Las habitaciones de lujo
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
TV and wifi didn’t work properly. No hot water when we arrived.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not what I expected - dirty carpets, old facilities, dated spa...it is not 5 star
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our request for two single beds had been ignored. At breakfast we were ignored for about 15 mins.
Stayed 2 nights in May 2019

6/10 Okay

Melanie, New York

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Instagram Hotel - this hotel looks good on the surface but is nowhere near a 5 stars hotel. Attention to details caracterizes 5 star hotels (staff, rooms, etc), in The palacio Ubeda, hangers are branded ‘Mango’ (fast fashion brand): this is just an example. It does not prevent a good night sleep, but do not expect services of a 5 stars.
Stayed 1 night in Nov 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic one night stay, treating ourselves.
One night stop here on a 2 week driving tour of Andalucia. Excellent service from the minute we walked through the door. Bags taken to our room whilst checking in. Valet car parking too. Spacious room with free standing hot tub, separate rain shower wet room, and a fancy toilet that washes and blow dries you!! Went for a dip in the roof top pool and it was very cold (it is October after all) Paid for the use of the thermal spa and have to say highly recommended. Didn't eat in hotel, rather we went to the selection of tapas restaurants with street dining on road adjacent to the hotel. Had a lovely wander around the town in the vending, you can pretty much see all there is to see in an hour. All in all highly recommended.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location. Staff excellent. Lobby decor excellent. Room decor not quite thought through. Room facilities excellent
Stayed 1 night in Sep 2018

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cultural break
Fabulous room. Just short of a comfortable sofa or seat, plenty room for one to be put in. Also a long mirror maybe inside wardrobe. Food in gastrobar great, not worth eating anywhere else in town. Staff in bar couldn't be better especially Raphael. Recommend to anyone for a break in Ubeda.
Stayed 2 nights in Jul 2018

2/10 Terrible

Keith

Disliked: Staff & service, property conditions & facilities
Definitely not 5 star!
We booked a junior suite. It had poor views of an old tower with boarded up windows and thick bird droppings on the windowsill.The room was built round a tower, with floor to ceiling windows covered by thin curtains. The other small window overlooked the street.The TV was an afterthought with cables running from it across the wall to the sockets.The coffee making facilities were placed right underneath the TV which jutted so you could crack your head on the TV corner.The room had a separate shower room & toilet but the bath and the basins were in the suite next to the bed.I could understand the logic of this if you had a view from the bath.There was a sheaf of 6 photocopied tatty pieces of paper in a folder which comprised of the only information provided about the hotel and surrounding areas.Unlike the description there was no city view and there were no extras in the empty minibar only water.Although there was a swimming pool onsite it was very difficult to find.We had booked half board and were looking forward to eating in the 5 star restaurant.But the restaurant was closed and the staff were very coy about when its going to re-open. Our meal was served in a tiny room off the bar set up with 4 tables. Another couple sat next to us but it was quite intimidating as they were close enough to hear every word of conversation. Beakfast in the morning was good although it's an extra 18 euros if you wanted cooked food. All in all not a pleasant experience. Just an expensive one!
Stayed 1 night in Jun 2018

8/10 Good

Patricia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A discovery place
Úbeda is quite a calm and charming city protects Ted by UNESCO. The hotel works on a previous palace, they have done an amazing job to restore the place. Still few details could be added to make it perfect; I.e the swimming at the roof top is really nice but there isn’t a bar to grab a refreshing drink. The room was very spacious as we took a big one. Few decoration could still be addressed as the empty space looks a bit bizarre. The staffs were really nice and the personalized breakfast was really enjoyable. The location is very convenient to just jump out and discover the historical monuments and places. The views from the Mirador towards the olives fields are breathtaking! Please be aware that you are in Spain and no restaurant opens before 8:00PM! The toilets are equipped with the Japanese technology, quite an experience :-)
Stayed 1 night in Jul 2018

10/10 Excellent

frank, L.A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. We loved our room and the staff was great. I really recommend this place. Great location too.
Stayed 1 night in Jun 2018

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right in the centre of town
We spent a very enjoyable day in this town.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito todo, el desayuno un poco caro
Stayed 2 nights in May 2024