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Distinction Mackenzie Country Hotel

3.5 star property

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Photo gallery for Distinction Mackenzie Country Hotel

In-room safe, desk, blackout curtains, soundproofing
Fireplace
Property grounds
Standard Triple Room
Breakfast and dinner served, garden views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
Cnr Ostler & Wairepo Roads, PO Box 99, Twizel, 7901
  • Twizel Town Centre
    ‪12 min walk‬
  • Mueller Ridge
    ‪17 min walk‬
  • Lake Ruataniwha
    ‪2 min drive‬
  • Glentanner (GTN)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, blackout curtains, soundproofing

Standard Triple Room

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Distinction Mackenzie Country Hotel

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Distinction Mackenzie Country Hotel include ski storage and complimentary wireless internet access.
Distinction Mackenzie Country Hotel offers 108 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Distinction Mackenzie Country Hotel. During your stay, you'll be within walking distance of Twizel Town Centre. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 12 minutes by foot from Twizel Town Centre and a 2-minute drive from Lake Ruataniwha
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and ski storage are also featured at the eco-certified Distinction Mackenzie Country Hotel. Self parking is free.

This 3.5-star Twizel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:00 AM.
Distinction Mackenzie Country Hotel has a restaurant serving breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: NZD 34 for adults and NZD 17 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 34 for adults and NZD 17 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

MacKenzie Country
MacKenzie Country Inn
MacKenzie Country Inn Twizel
MacKenzie Country Twizel
MacKenzie Inn
Mackenzie Country Hotel Twizel
South Island Country Inn
Mackenzie Country Hotel
Distinction Mackenzie Country
Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel
Distinction Mackenzie Country Hotel Twizel
Distinction Mackenzie Country Hotel Hotel Twizel

Distinction Mackenzie Country Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 179 out of 604 reviews
Rating 8 - Good. 267 out of 604 reviews
Rating 6 - Okay. 113 out of 604 reviews
Rating 4 - Poor. 36 out of 604 reviews
Rating 2 - Terrible. 9 out of 604 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Neale

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired hotel catering for coach trips. Cooked breakfast poor.
Stayed 2 nights in Nov 2024

8/10 Good

Aleksandr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ashley

Liked: Staff & service, amenities
convenient location Corridors dingy, could benefit from artwork/posters Corridor carpet joins need fixing urgently Bathroom getting shabby, plug in our bathroom basin room didn't work. Room 110
Stayed 2 nights in Oct 2024

8/10 Good

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, clean, friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Steve

Travelled with family
Dated. Not terribly friendly. Not well maintained
Stayed 1 night in Oct 2024

6/10 Okay

Cassandra

Travelled with partner
Liked: Staff & service
A bit old but comfortable and cost effective. We didn’t love the shower bath, but staff were nice and parking was easy.
Stayed 1 night in Oct 2024

4/10 Poor

Brett

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kenneth A

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff had difficulties adding an extra night to the reservation and supplying a king-sized bed as requested.
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Stayed 1 night in Sep 2024

8/10 Good

sam

Liked: Staff & service
It’s okay when you don’t have many options
Stayed 1 night in Oct 2024

8/10 Good

Rashi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with spacious rooms and handy location!!
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Stayed 2 nights in Sep 2024

10/10 Excellent

Mantas

Stayed 1 night in Sep 2024

6/10 Okay

Chirag

Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. Made sure I felt comfortable in the lobby while my husband hiked that morning.
Stayed 1 night in Sep 2024

8/10 Good

Gerardodiaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

6/10 Okay

Ric

Liked: Staff & service
Great view from balcony. Good choice of food at restaurant. Noisy heating. Spilled coffee stains at door
Stayed 1 night in Sep 2024

6/10 Okay

T

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Does the job. Overdue for a refurbishment. Stayed warm in the middle of winer which was great
Stayed 1 night in Jul 2024

10/10 Excellent

Ranjeet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of snow
Stayed 1 night in Jul 2024

6/10 Okay

Kate

Liked: Staff & service
Stayed 3 nights in Jul 2024

6/10 Okay

Mrs Leanne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No electric blankets Noisey fan style heater had to be on at night as was -3 so slept terrible both nights Shower not great Nice building but needs updating
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Travelled with partner
Disliked: Amenities, property conditions & facilities
Tv did not work. Asked reception to come and fix but no reply. Also no telephone connected in room.
Stayed 1 night in Jun 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service
Property is older but staff is awesome and the food was really good for both the dinner and breakfast buffet. Beds were comfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Sally

Stayed 1 night in May 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024