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Oaks Casuarina Santai Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Casuarina Santai Resort

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
1 Bedroom Family
Lounge
Interior entrance
Studio Pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Room service
    Room service
  • Washer
    Washer
  • Pool
    Pool

Explore the area

Map
9 Dianella Drive, Casuarina, NSW, 2487
  • Casuarina Beach
    3 min walk
  • Cabarita Beach
    4 min drive
  • Kingscliff Beach
    8 min drive
  • Gold Coast, QLD (OOL-Coolangatta)
    15 min drive

Room options

View all photos for Studio Courtyard

Studio Courtyard

Studio Courtyard

  • 52 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Pool

Studio Pool

Studio Pool

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Executive

2 Bedroom Executive

2 Bedroom Executive

  • 175 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for 1 Bedroom Family

1 Bedroom Family

1 Bedroom Family

  • 75 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for 2 Bedroom

2 Bedroom

2 Bedroom

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Studio

Studio | Private kitchenette

Studio

  • 52 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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About this property

Oaks Casuarina Santai Resort

Luxury Tweed Heads aparthotel in Casuarina with a full-service spa
This smoke-free aparthotel features a full-service spa, an outdoor pool, and a restaurant. Self parking is free. Other amenities include a bar/lounge, WiFi in public areas, and spa services. Each apartment provides a plasma TV with digital channels, plus a kitchenette with a stovetop, a microwave, and a dishwasher. Added amenities include a washer/dryer, a furnished balcony, and WiFi. Weekly housekeeping is available.
Oaks Casuarina Santai Resort offers 69 accommodations with washers/dryers and safes. Rooms open to furnished balconies. Accommodations at this 4.5-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and hair dryers.

This Tweed Heads aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Plasma televisions come with digital channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Wellness Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is open daily.
During your stay at Oaks Casuarina Santai Resort, you're just a quick walk from Casuarina Beach. Enjoy features like free self parking, plus a full-service spa and an outdoor pool. Built in 2007, this luxury aparthotel has 69 apartments on 3 floors. Each apartment includes amenities such as a kitchenette and a washer/dryer.
  • Each apartment offers a kitchenette, a washer/dryer, and a furnished balcony
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, hot stone massages, or body treatments at The Wellness Spa
  • Services include tour or ticket assistance, luggage storage, and limo or town car service
  • 3.9 mi (6.2 km) from Kingscliff War Memorial and 11.2 mi (18 km) from Kirra Beach
Oaks Casuarina Santai Resort offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A meeting room and limo/town car service are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Oaks Casuarina Santai Resort. You'll have access to the health club at a partner property. Self parking is free.

This 4.5-star Tweed Heads aparthotel is smoke free.

Oaks Casuarina Santai Resort has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Beach

  • Near the beach
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • Swedish massages
  • Body treatments
  • Body wraps
  • Prenatal massages
  • Deep-tissue massages
  • Body scrubs
  • Facials
  • Couples treatment room(s)
  • Hot stone massages

Internet

  • Wi-Fi available (AUD 5 per 24-hour period), with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Kitchenette

  • Fridge (mini)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils
  • Water dispenser

Dining

  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per night

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Towels provided

Entertainment

  • Plasma TV with digital service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers (reception)
  • Front desk (limited hours)
  • Wedding services

Location highlights

  • Near the ocean
  • In the suburbs

Things to do

  • Health club access nearby
  • Whale watching nearby
  • Golf nearby
  • Skydiving nearby
  • Hiking/biking trails nearby
  • Surfing/body boarding nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 69 rooms
  • 3 floors
  • Built in 2007
  • At least 80% of lighting from LEDs
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.

Property is also known as

Casuarina Beach Apartments
Santai Apartments
Santai Casuarina Beach
Santai Retreat
Santai Retreat Apartments
Santai Retreat Apartments Beach
Santai Retreat Beach
Santai Retreat Casuarina Beach
Santai Retreat Casuarina Beach Hotel
Santai Retreat Hotel
Oaks Santai Casuarina Kingscliff
Oaks Santai Casuarina
Oaks Casuarina Santai
Oaks Santai Resort Casuarina
Oaks Casuarina Santai Resort Casuarina
Oaks Casuarina Santai Resort Aparthotel
Oaks Casuarina Santai Resort Aparthotel Casuarina
Santai Retreat Apartments Casuarina Beach
Santai Retreat at Casuarina Beach
Oaks Santai Resort Casuarina Casuarina
Hotel Oaks Santai Resort Casuarina
Casuarina Oaks Santai Resort Casuarina Hotel
Hotel Oaks Santai Resort Casuarina Casuarina
Oaks Santai
Oaks Santai Resort
Oaks Santai Casuarina

Oaks Casuarina Santai Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 642 reviews" "
Rating 8 - Good. 199 out of 642 reviews" "
Rating 6 - Okay. 33 out of 642 reviews" "
Rating 4 - Poor. 14 out of 642 reviews" "
Rating 2 - Terrible. 6 out of 642 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lissa

Liked: Cleanliness, room comfort
Had a wonderful stay. Great location. Room was fabulous with spa bath ( necessary after doing Northern Rivers Rail Trail); balcony with BBQ ; good kitchenette & very comfortable bed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Keiko

Liked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely best stay very clean and comfortable spa was amazing i love everything about it.
Stayed 5 nights in Feb 2024

10/10 Excellent

Gerard

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Marni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location and lovely spacious rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities
The management and staff are always very accommodating. The rooms are excellent value for money and always presented well.
Stayed 1 night in May 2024

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, room comfort
Oaks Casuarina Santai Resort
Very good quality and good value for money
Stayed 3 nights in Apr 2024

10/10 Excellent

Murphy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value accommodation
Stayed 2 nights in Mar 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the generous size and open plan layout of the unit. Stairs were a minor problem with luggage.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chuen Yan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not wheelchair friendly which made it a little inconvenient pulling luggage with wheels around. Other than that, perfect getaway for a few days.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s like a hidden oasis, and the restaurant Spiced Den the food was amazing.
Stayed 1 night in Mar 2024

2/10 Terrible

Peter

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kirra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
had a lady at reception tell me I need a physical bank card to put down a deposit and was unable to use my phone. thankfully I was only 20mins away from home and was able to call my sister to bring me hers as I’m waiting on a new card. when I got back with the card I had a different lady who told me I could use my phone, which worked. what a waste of my time and sisters time / petrol. other than that the place was amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Graham

Stayed 2 nights in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Airy feeling with large pool.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brook

Stayed 5 nights in Jan 2024

6/10 Okay

Serena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Plentiful room in the Studio Courtyard. Room was tastefully decorated and fresh . . And ...very clean . I gave a 3 ⭐ for communication due to despite asking for and being given a late ch
Stayed 1 night in Jan 2024

2/10 Terrible

Renee

I was given a disabled room which flooded water all over the bathroom floor. I’d asked for a refund or to be refunded for 1 night stay but nothing was done.
Stayed 2 nights in Jan 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with awesome pool and facilities. Restaurant is great and well worth checking out
Stayed 2 nights in Dec 2023

10/10 Excellent

RANDI

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Felt like I was on an overseas holiday. Steps to grocery, dining and the beach. Pool was fantastic too.
Stayed 2 nights in Dec 2023

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Very quiet and pool was great. We had a room which required us to use 2 lifts 2 walkways and lots stairs to gain room access from car park. Found that a bit much with luggage….we are old folk! Guess hotel didn’t know that though so next time will put in request for more accessible room…room was clean and spacious ..
Stayed 2 nights in Dec 2023

10/10 Excellent

MAREE

Liked: Cleanliness, room comfort
Great location for everything
Great location. Can walk to the beach, walk to Coles and restaurants and a heap of tourist locations within a short drive. Great place to stay 😁
Stayed 1 night in Dec 2023