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 Turku •1 Room
 Turku • 1 Room
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West Side Hotel

0-star property
2 Nuijamaankatu, Turku, (01) 562 1066
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3.9 out of 5
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Basic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at West Side Hotel, you'll be within walking distance of Hepokullan Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free self-service breakfast served on weekdays
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, a lift and a terrace
  • 8 minutes by car from Port of Turku and 9 minutes from Viking Line Terminal

West Side Hotel ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for West Side Hotel

Everyone (5) Couples (2) Family (1)
4 out of 5
Great service and a good breakfast. Really good with children.

Posted by on 20 Jul 2024

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5 out of 5
Henkilökunta oli aivan ihanaa, toivotti joka kerta hyviä festareita ja aamupalalla oli aina vähän eri juttuja tarjolla. Esim mehukeitto puuroon vaihtui/oli useampi vaihtoehto. Oltiin varauduttu festarijuhlioihin. Olimme paikalla 14 aikaan ja saatiin heti huone itselle. Oletuksena, että huoneen saisi kello 15.

Posted by on 8 Jul 2024

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3 out of 5
Very dirty. Dont want to use shower, because the shower head looks to be over 20 years old. Same with toilet seat, that was yellow from stain and scruffy. The top blankeds on the beads had every kind of stains on them. Wife could not spend one night there and I spend only one, instead of two that was payed for.

Posted by on 20 Jun 2024

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Comment from Hotel Management

21 Jun 2024 by Vastaanotto

Thank you for bringing this review to our attention. We are sorry to hear about negative experience while staying at our hotel. We appreciate your feedback and we will take it under consideration to improve our services for future guests.The cleanliness of our hotel rooms is very important to us, and we apologize for any shortcomings in this area. We will make sure to thoroughly inspect the shower heads and toilet seats in our rooms to ensure that they meet our standards of cleanliness.Once again, thank you for bringing this review to our attention. We value our guests' feedback and strive to improve our services to provide the best possible experience.

3 out of 5
Hintaan ok

Posted by on 8 Jun 2024

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Comment from Hotel Management

8 Jun 2024 by Marko | Vastaanotto

Kiitokset palautteestanne. Tavoitteenamme on tarjota asiakkaillemme erinomainen hinta-laatusuhde.

2 out of 5

Posted by on 5 Jun 2024

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Comment from Hotel Management

13 Jun 2024 by Marko | Vastaanotto

Dear Ilkka,Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations, as reflected in the 2/5 rating. We are committed to providing our guests with the best possible service and would greatly appreciate the opportunity to hear more about your stay. This will help us understand what we can do to improve our guest experience. Please feel free to reach out to us directly with any further comments or suggestions.Warm regards,

4 out of 5
Would have liked to have a TV and restaurant was not open, ad was misleading. Gentleman at the counter was just wonderful and very helpful.

Posted by on 24 May 2024

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Comment from Hotel Management

13 Jun 2024 by Marko | Vastaanotto

Hei Jorma,Kiitos, että jätit meille palautetta ja annoit hyvän arvosanan! Olemme iloisia kuulla, että koit palvelumme positiivisena ja että vastaanottovirkailijamme oli avuksi. Pahoittelemme, että televisioiden puuttuminen Budget-huonekategoriasta ja ravintolan sulkeminen aiheuttivat pettymyksen. Mainoksemme tarkoitus ei ole ollut harhaanjohtava, ja otamme palautteesi vakavasti tarkistaaksemme viestintämme selkeyden. Budget-huoneemme on suunniteltu tarjoamaan edullinen vaihtoehto matkailijoille, jotka arvostavat perusmukavuuksia. Toivomme, että voimme toivottaa sinut tervetulleeksi uudelleen ja ylittää odotuksesi seuraavalla kerralla.Lämpimin terveisin,

5 out of 5

Posted by on 7 Apr 2024

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Comment from Hotel Management

13 Jun 2024 by Marko | Vastaanotto

Hei Kimmo,Wow, täydet pisteet! Olemme suunnattoman kiitollisia ja iloisia saamastamme palautteesta. On aina sydäntä lämmittävää kuulla, kun olemme onnistuneet tarjoamaan unohtumattoman kokemuksen. Kiitos, että valitsit meidät ja jaoit kokemuksesi. Tämä on juuri se motivaatio, joka auttaa jaksamaan työssämme ja palvelemaan asiakkaitamme intohimolla. Toivomme näkevämme sinut pian uudelleen!Iloisin terveisin

5 out of 5
Hinta ja laatu kohtasivat.

Posted by on 19 Mar 2024

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Comment from Hotel Management

20 Mar 2024 by Martin | Sales / Reception

Kiitokset palautteesta ja mukavaa, että olemme onnistuneet olemaan odotuksiesi arvoisia, tervetuloa uudellee, koetamme vielä parantaa palveluamme. Terveisin Martin

4 out of 5
Todella viihtyisä huone. Parvekkeen ovi oli lukossa, joten sitä ei voinut käyttää. Siitä miinus. Palvelut aika vähissä, ei ravintolaa, mutta aamiaisbuffet oli todella hyvä!! Hissi piti hirviää kolinaa ja räminää.. olin varma että hajoaa.. suosittelen muuten tätä paikkaa!!!!

Posted by on 8 Aug 2022

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Comment from Hotel Management

8 Aug 2022 by Martin / Sales Reception

Kiitokset palautteesta, parveketta ei turvallisuussyystä valitettavasti saa avata. Yritämme vielä parantaa palveluamme, jotta viimeisetkin epämielyttävät asiat saadaan poistettua. Hauskaa Kesää

About the West Side Hotel

Location 2 Nuijamaankatu, Turku, 20320

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi. A terrace, barbecue grills, and a garden are also featured at West Side Hotel. Free self parking is available. Smoking is allowed in designated areas at this 4-star Turku hotel.

  • 68 guestrooms or units
  • Breakfast available (free)
  • Self-service laundry
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Turku Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

West Side Hotel offers 68 accommodations with a safe and an iron/ironing board. This Turku hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower. Housekeeping is provided on a weekly basis.

  • Shower
  • Housekeeping (weekly)
  • Safe
  • Iron and ironing board
  • Sound-insulated rooms
  • Heating

Food & Drink

Guests are served a free self-service breakfast on weekdays from 12:30 PM to 1:00 PM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 9:00 AM-9:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 9:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is not cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Side Hotel Hotel
  • West Side Hotel Turku
  • West Side Hotel Hotel Turku
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.