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4.6 out of 5

"This hotel is of good standard and well maintained. The location couldn't be better - in the middle of central Torino - and I will definitely stay he ... " More

By a verified traveller on Wed 12 Jul 2017

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Family Room (Adjoining Room, 3AD+1CH)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Room (Adjoining Room, extra bed 4AD+1CH)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Premium Room (Extra Large)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Adjoining Room, extra bed 3AD+2CH)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Premium Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of NH Collection Torino Santo Stefano's great location. During your stay, you're just a quick walk from Susa Valley. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy local cuisine while dining at NH Stanto Stefano
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Susa Valley and 11 minutes on foot from Egyptian Museum Torino
  • Cats and dogs welcome for a fee

NH Collection Torino Santo Stefano ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for NH Collection Torino Santo Stefano

Everyone (16) Couples (4) Family (1) Friends (3)
5 out of 5

Posted by on 24 Apr 2022

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Comment from Hotel Management

7 Mar 2023 by Gabriella G. - General Manager

Dear Mael,Thank you very much for choosing us during your trip to Torino and for taking the time to review your experience, awarding us with full marks.Arrivederci!

4 out of 5

Excellent hotel, brilliant location!

This hotel is of good standard and well maintained. The location couldn't be better - in the middle of central Torino - and I will definitely stay here again when I return here next.

Posted by , from Switzerland on 12 Jul 2017

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Comment from Hotel Management

14 Jul 2017 by M. Sferrino

Dear Guest, Thank you for taking the time to write about your experience at the hotel NH Santo Stefano on Expedia.com Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I am pleased that you have chosen our hotel for your stays in Turin and I would like to thank you once again for your support. I hope that I will have the pleasure of welcoming you in the future again in our hotel. Kind regards. Matteo Sferrino General Manager

4 out of 5

Very nice Hotel close to the center of the city.

I had a wonderful stay with all conforts and managed by professional and kind people.

Posted by on 20 Mar 2017

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Comment from Hotel Management

22 Mar 2017 by M. Sferrino

Dear Guest, First and foremost, we would like take this opportunity to thank you for the trust you have placed in our “NH Santo Stefano” and for have sent us your comments We always aim to provide the best service possible in order for our guests to leave our properties with a high level of satisfaction. We thank you once again for the time you took to transmit us your feedback, which is definitely appreciated and will help us to improve the service offered in our Hotel. We remain at your entire disposal Yours faithfully, Matteo Sferrino General Manager

4 out of 5

perfect city weekend getaway

Santo Stefano is in the heart of the old city yet very quiet (little to no traffic). Underground parking with direct lift to lobby is a real plus. Very friendly and professional staff (special star for the bar tender, wonderful cocktails, appetizers + warm welcome). Minus 1 star for AC (noisy and weak) but otherwise clean and modern rooms. Very good breakfast buffet. Will try restaurant next time!

Posted by on 13 Aug 2013

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4 out of 5

Posted by , from Assens on 28 Dec 2023

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Comment from Hotel Management

2 Jan 2024 by Gabriella Grimaldi - General Manager

Dear Roberto,Thank you very much for choosing our NH Collection Santo Stefano for your stay in Torino and for taking the time to share your review, awarding us with full marks.Arrivederci,

4 out of 5

Posted by on 12 Nov 2023

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Comment from Hotel Management

27 Nov 2023 by Gabriella Grimaldi - General Manager

Gentile Samanta,Molte grazie per aver scelto il nostro NH Collection Santo Stefano durante la Sua permanenza a Torino e per averci dedicato del tempo prezioso con la Sua recensione.Arrivederci!

5 out of 5

Posted by on 23 Jul 2023

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Comment from Hotel Management

1 Aug 2023 by Gabriella Grimaldi - General Manager

Dear Bujar,Thank you for choosing our NH Collection Santo Stefano for your stay in Torino and for taking the time to review your experience, awarding us with full marks,Arrivederci!

5 out of 5
bon accueil et upgrade du type de chambre

Posted by on 29 May 2023

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Comment from Hotel Management

5 Jun 2023 by Gabriella Grimaldi - General Manager

Dear Dario,Thank you very much for choosing our NH Collection Santo Stefano during your trip to Torino and for takin the time to review your experience, awarding us with full marks.Arrivederci!

5 out of 5
perfekte Lage - alles zu Fuss zu erreichen und ganz Nahe an unzähligen Restaurants. Hat sogar ein Parkhaus mit Hotelzugang (eng)

Posted by on 26 Apr 2022

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Comment from Hotel Management

26 Apr 2022 by Gabriella G. - General Manager

Dear Patrick, Thank you very much for choosing us during your stay in Torino and for taking the time to share your impressions with us and the other travelers, awarding us with full marks. Arrivederci!

5 out of 5

Posted by on 2 Aug 2021

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Comment from Hotel Management

7 Mar 2023 by Gabriella G. - General Manager

Dear Josiane,Thank you very much for choosing us during your trip to Torino and for taking the time to review your experience, awarding us with full marks.Arrivederci!

About the NH Torino Santo Stefano

Location Via Porta Palatina, 19, Turin, TO 10122

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms. Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly NH Collection Torino Santo Stefano. Parking is available for a fee. This 4-star Turin hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 5 levels
  • 129 sq ft of conference space
  • 12 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Turin Porta Susa Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Torino Santo Stefano offers 125 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Turin hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

NH Stanto Stefano – This restaurant specialises in local cuisine.

On-site venue No. 2 – This cocktail bar serves lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Carte Blanche, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property is not currently implementing any enhanced cleaning measures
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 for adults and EUR 16 to 24 for children
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • NH Santo Stefano Hotel
  • NH Torino Santo Stefano Hotel Turin
  • NH Torino Santo Stefano Hotel
  • NH Torino Santo Stefano Turin
  • NH Torino Santo Stefano
  • Nh Santo Stefano Hotel Turin
  • Nh Santo Stefano Turin
  • NH Santo Stefano
  • NH Torino Santo Stefano
  • NH Collection Torino Santo Stefano Hotel
  • NH Collection Torino Santo Stefano Turin
  • NH Collection Torino Santo Stefano Hotel Turin

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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