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Hotel Des Deux Clefs

3.0 star property

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Photo gallery for Hotel Des Deux Clefs

Front of property
Executive lounge
1 bedroom, in-room safe, individually decorated, individually furnished
Bicycling
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

Map
3 Rue Du Conseil, Turckheim, 68230
  • Art Cafe
    ‪1 min walk‬
  • Parc du Champ de Mars
    ‪8 min drive‬
  • Hohlandsbourg Castle
    ‪12 min drive‬
  • Colmar (CMR-Houssen)
    ‪19 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

Comfort Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, in-room safe, individually decorated, individually furnished

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel Des Deux Clefs

Hotel in Turckheim with a coffee shop and a bar
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and laundry facilities. Housekeeping is not available.
Hotel Des Deux Clefs offers 40 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. LCD televisions come with digital channels. Bathrooms include bathtubs or showers.

This Turckheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Des Deux Clefs, you're just a quick walk from Art Cafe. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Onsite recreation includes bike rentals
  • 9 minutes by car from Colmar Christmas Market and 10 minutes from Little Venice
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at Hotel Des Deux Clefs. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Turckheim hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (EUR 15 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 16 for adults and EUR 8 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests expecting to arrive late are asked to contact the property at least 24-hours in advance.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Secured self parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Des Deux Clefs
Des Deux Clefs Turckheim
Deux Clefs
Hotel Des Deux Clefs
Hotel Des Deux Clefs Turckheim
Hotel Deux Clefs
Des Deux Clefs Hotel
Hotel Deux Clefs Turckheim
Deux Clefs Turckheim
Des Deux Clefs Hotel
Hotel Des Deux Clefs Hotel
Hotel Des Deux Clefs Turckheim
Hotel Des Deux Clefs Hotel Turckheim

Hotel Des Deux Clefs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 270 reviews
Rating 8 - Good. 111 out of 270 reviews
Rating 6 - Okay. 27 out of 270 reviews
Rating 4 - Poor. 3 out of 270 reviews
Rating 2 - Terrible. 0 out of 270 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Cleanliness
Traditional ambience.
Unfortunately the bathroom needed a shower screen or curtain over the bath. There was no soap etc, not good after Covid. There was no bottled water in the room. The bed was very hard. However, the hotel has a lovely ambience, unchanged for many years of our visiting.
Stayed 1 night in Apr 2024

10/10 Excellent

Lieselotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Soumia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel with beautiful and inviting decor - the lobby is filled with interesting and striking objects from around the world, particularly Asia and Africa. My room was so quaint and pretty - the floral wallpaper was a nice touch. The view of the vineyards/rolling hills was memorable. I felt very safe throughout my stay, both in the hotel and in the area surrounding it. My only complaint was that there was no elevator and I had to lug up my big suitcase to the 3rd floor all by myself!
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Stayed 3 nights in Dec 2023

8/10 Good

Gary, St Johns

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a beautiful town. I will definitely be coming back!
Stayed 1 night in Oct 2023

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh I loved this hotel! Great location with plenty of restaurants within walking distance. Gorgeous sitting areas with a unique eclectic gathering of items. Lovely courtyard and delicious breakfast. It feels like you are staying in a fairy castle in medieval times! Had 2 different rooms and both were lovely! Highly recommend if you are anywhere close to Turckheim!!
Stayed 1 night in Oct 2023

10/10 Excellent

Baldomero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was like a museum from the 13th Century. Absolutely beautiful right in the middle of a medieval city.
Stayed 1 night in Jul 2023

8/10 Good

russell

Stayed 1 night in Jul 2023

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Hotel and in Turckheim
Hotel Des Deux Clefs was amazing and the staff very friendly. The rooms were as published, and our stay at the hotel had been very pleasant. Thank you!
Stayed 1 night in Oct 2022

10/10 Excellent

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with very nice staff.
Stayed 1 night in Sep 2022

10/10 Excellent

Jana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is sweet romantic place. Very nice and old very clean. . Very friendly staff. We stayed 3 nights. I would definetely come Back. Thx
Stayed 2 nights in Jun 2022

8/10 Good

Anne-Marie

Stayed 1 night in Jun 2022

10/10 Excellent

Stuart, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property with lots of character and charm, lovingly maintained. Turckheim's historic centre at the foot of the vineyards is a quaint alternative to its large neighbour Colmar, so glad we discovered this for a quiet weekend with wonderful food.
Stayed 2 nights in Oct 2021

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and romantic
Very nice hotel, very clean and comfortable. With lots of vintage charm. Surroundings are also top notch. My only concern is that there are very few rooms with a shower, so we had to climb to the 2nd floor with our suitcases. An other bémol is the price of the buffet breakfast (€14.00) and the parking (€10.00) which raises the price of the room by €38 per day! So a very reasonably priced room becomes quite expensive
Stayed 3 nights in Sep 2021

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem! Beautiful and best vibes!
This place is a gem! We loved our stay! The hotel is very special, with beautiful original features and eclectic decor done in a very tasteful way. Amazing breakfast and the staff is so incredibly nice, very welcoming and friendly vibe, loved it and would stay again for sure! Thank you!!!
Stayed 1 night in Aug 2021

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Family Weekend
We enjoyed a lovely stay, with free parking and breakfast at the property. The chess set and games were a big hit for our son in the evening while being serviced wine and beer. We enjoyed walking the town, but especially visiting the WWII museum which is a 5 minute walk away. Cafe and restaurants also a 5 minute walk away and were lovely.
Stayed 1 night in Oct 2020

10/10 Excellent

DF, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An historic hotel. Beautiful facade, characterful interior, very welcoming staff, excellent breakfast which is well worth the price
Stayed 1 night in Jul 2019

6/10 Okay

John, Vallejo, California

Liked: Cleanliness, property conditions & facilities, room comfort
This was a very old hotel, in a small beautiful town near Colmar, which is what I wanted. The room was small, but the bathroom and shower were larger than similar hotels, and modern. The entrance lounge rooms were unusually decorated, but with very good taste, and lots of room to relax. The breakfast was E14/each extra, and was not worth it, compared to other hotels that included the breakfast in the charge. All the staff were very friendly and helpful.
Stayed 1 night in Sep 2018

6/10 Okay

Karin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs a lot of repairs
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Lovely hotel
Great stay, central location, easy check-in, friendly and comfortable.
Stayed 4 nights in Aug 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I loved this hotel, it has loads of character in a small town with loads of character. The staff were very friendly, the room was clean and comfortable and the breakfast was excellent. There's a lovely lobby area with games and puzzles, books and magazines if you want or you can just sit and relax. The WiFi signal isn't the strongest but that isn't going to spoil the overall experience. I love Alsace and so if/when I come back I'll be sure to check in here.
Stayed 2 nights in Jun 2018

6/10 Okay

Russell

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Beautiful historic hotel
This is a beautiful historical hotel in a beautiful little historical village. Turckheim is situated in the middle of the elzas vineyards and right in front of the vosges mountains.
Stayed 2 nights in Feb 2018