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Le Palace Hotel

5.0 star property

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Photo gallery for Le Palace Hotel

Front of property
Front of property – evening/night
Interior
Pool
View from property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
  • Parking included
  • Air conditioning

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Map
COMPLEXE CAP GAMMARTH,BP 68, La Marsa, Tunis Governorate, 2078
  • La Marsa Beach
    ‪7 min drive‬
  • North Africa American Cemetery and Memorial
    ‪7 min drive‬
  • Gamarth Marina
    ‪8 min drive‬
  • Tunis (TUN-Tunis - Carthage Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite Ambassadeur

In-room safe, laptop workspace, blackout curtains, free WiFi

Suite Ambassadeur

  • 79 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View

Classic Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, Garden View

Deluxe Triple Room, Garden View

Deluxe Triple Room, Garden View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 54 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Triple Room, Sea View

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Classic Double Room, Garden View

In-room safe, laptop workspace, blackout curtains, free WiFi

Classic Double Room, Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

In-room safe, laptop workspace, blackout curtains, free WiFi

Presidential Suite

  • 230 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Le Palace Hotel

Luxury hotel with 2 restaurants connected to the convention center in La Marsa
2 restaurants, a bar/lounge, and a conference center are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Le Palace Hotel offers 252 accommodations with safes and blackout drapes/curtains. Rooms open to balconies. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs. This La Marsa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

With your stay at Le Palace Hotel, you'll be connected to the convention center and within walking distance of La Marsa Beach. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Mediterranean cuisine while dining at Coffee Shop
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter, and luggage storage
  • 7 minutes by car from La Marsa Beach and 8 minutes from St. Louis Cathedral
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and a garden are also featured at the luxury Le Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star La Marsa hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Coffee Shop - This restaurant specializes in Mediterranean cuisine and serves breakfast only.
Bar de l'hôtel - Onsite bar. Open daily.
Le Bistrot - This restaurant serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: TND 30 for adults and TND 15 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Coffee Shop
  • Bar de l'hôtel
  • Le Bistrot

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 10

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath
  • Deep-soaking bath
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

More

  • Connecting rooms available
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from March 22 2023 to December 31 2023 (dates subject to change).
The following facilities or services will be unavailable from October 18 2022 to April 28 2023 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Palace Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
  • Destination fee: TND 3 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TND 30 for adults and TND 15 for children
  • Airport shuttle fee: TND 130 per person (one-way)
  • Airport shuttle fee per child: TND 65 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Le Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Hotel La Marsa
Palace La Marsa
Palace Hotel La Marsa
Palace La Marsa
Hotel Le Palace Hotel La Marsa
La Marsa Le Palace Hotel Hotel
Le Palace Hotel La Marsa
Hotel Le Palace Hotel
Palace Hotel
Palace
Le Palace
Le Palace Hotel Hotel
Le Palace Hotel La Marsa
Le Palace Hotel Hotel La Marsa

Le Palace Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 28 out of 97 reviews
Rating 8 - Good. 20 out of 97 reviews
Rating 6 - Okay. 20 out of 97 reviews
Rating 4 - Poor. 14 out of 97 reviews
Rating 2 - Terrible. 15 out of 97 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Aya

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2022

10/10 Excellent

Rawia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was amazing, the stuff is very kind and friendly
Stayed 2 nights in Oct 2022

8/10 Good

Nathan

Stayed 5 nights in Oct 2022

4/10 Poor

AREF

Stayed 1 night in Sep 2022

10/10 Excellent

soufyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice trip
It was nice, quite, clean, team all friendly helpfull, pleac is nice, pool nice...
Stayed 2 nights in Aug 2022

4/10 Poor

MUHAMMAD ALI, LEXINGTON

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Nice location Nice sea front
Stayed 3 nights in Jul 2022

2/10 Terrible

Souha

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
All services and facilities are shut down (no room service, no dining, etc). The pool hosts daily independent parties blasting music from 2pm to 11pm making impossible to relax. Parts of the hotel are not lit inside making feel not that safe to walk around alone at night since there are very few residents. Additionally, staff are extremely rude and have called my room at 1am to settle a bill from the bar.
Stayed 3 nights in Aug 2021

2/10 Terrible

Juliano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worse experience I ever have my entire life traveling
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2021

6/10 Okay

Chris

Business traveller
Friendly staff.
Stayed 10 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly specially the ladies who were very willing to help by any means
Stayed 2 nights in Dec 2019

8/10 Good

Adel, Libya

Business traveller
Liked: Cleanliness, staff & service
Poor breakfast, far from center, internet very week
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes outside Le Marser we really enjoyed our stay and would definately return one day. The hotel was so clean and the staff so friendly and ever so helpfull when it came to taking taxis. Room service was brilliant as was our room being made up every day. My only downside is I wish we had a table and chairs on our balcony to sit on but I just put this down to us visiting our of summer season
Stayed 7 nights in Oct 2019

8/10 Good

Salaheddin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vere good
Excellent
Stayed 2 nights in Sep 2019

8/10 Good

Sil

Liked: Cleanliness
Employees speak very little English! So hard for English speakers
Stayed 3 nights in Sep 2019

8/10 Good

Haythem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The hotel seems dated, but otherwise it has all facilities, just needs a minor renovation, also check in and checkout could be faster. Otherwise people working were friendly and courteous.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre sale, draps non changés à l’arrivée, poils et traces de sang. Service catastrophique, non organisés... Ils ont faillit nous faire rater notre bateau sur le retour car ils avaient soit disant un soucis avec expedia auquel nous ne pouvions rien faire de toutes façons. Ils nous ont fait payer 2 fois les taxes de séjour, ont essayé de nous faire payer un service de bar que n’avons même pas utilisé.
Stayed 1 night in Aug 2019

10/10 Excellent

Mus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation Clean hotel ...... .....,.,,,,,,;,
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

Imad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad services
Services are very poor. Trying to take money from the customer in all ways + I was late on the flight because I did not sue in time and I did not have a taxi waiting to take me to the airport and I paid 40 Tunisian dinars, saying housing taxes - about 30 euros
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and the rooms are clean and good swinging pool
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019