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Apartment, 2 Bedrooms, Kitchen, Pool View

Bed Count 1 Full Bed Maximum Occupancy 7 Max

Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room, Multiple Beds, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Suite, 2 Bedrooms, Balcony, Pool View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Terrace, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Villas Akalan. During your stay, you'll be within walking distance of Tulum National Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Tulum National Park and a few minutes from Gran Cenote
  • Airport shuttle service available for a fee

Villas Akalan ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Villas Akalan

Everyone (1)
3 out of 5
Good location and nice pool Room was ok but to expensive Communication and service was not good

Posted by on 22 Jan 2021

Was this review helpful to you?
Comment from Hotel Management

22 Jan 2021 by Akalan

Hi Michael! Thanks for your commentaries, we will take it to make better our services. Best Regards!

Property Features

As a guest of Villas Akalan, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Villas Akalan also features a garden, a picnic area, and express check-in. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Tulum guest house.

  • 7 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2013
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Villas Akalan offers 7 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. This Tulum guest house provides complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

  • Fridge
  • Shower
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 9:00 AM to 1:00 PM.

Nearby Activities

Recreational amenities at the guest house include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 9:00 PM. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Villas Akalan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:30 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Mobile payment options include: PayPal

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, cash, mobile payments and PayPal. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:30 AM
  • Front desk closes daily at 9:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 7
  • Events/parties not allowed
  • PayPal
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 70 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 13 for adults and from USD 13 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: USD 20 (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villas Akalan Condo Tulum
  • Villas Akalan Condo
  • Villas Akalan Tulum
  • Villas Akalan
  • Villas Akalan Tulum
  • Villas Akalan Guesthouse
  • Villas Akalan Guesthouse Tulum

You should know

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.