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UMi Tulum

4.5 star property

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Photo gallery for UMi Tulum

Restaurant
Master Suite Rooftop Pool
Oceanfront Master Suite Ground Pool | Beach/ocean view
Master Suite Rooftop Pool | Terrace/patio
Master Suite Rooftop Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪16 min walk‬
  • SFER IK
    ‪5 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪30 min drive‬

Room options

View all photos for Garden View Suite

Garden View Suite

Garden View Suite

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Rooftop Pool

Master Suite Rooftop Pool

Master Suite Rooftop Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool

Oceanfront Master Suite Ground Pool

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool

Oceanfront Master Suite Rooftop Pool

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Private Garden Suite

Private Garden Suite

Private Garden Suite

  • Sleeps 2
  • 1 King Bed

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About this property

UMi Tulum

Luxury hotel on the beach, with outdoor pool
At UMi Tulum , relax by an outdoor pool or hit the private white sand beach where you can enjoy yoga. Change of towels is available on request.
UMi Tulum offers 14 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, designer toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at UMi Tulum , you're just a quick walk from Tulum Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a private beach
  • Steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas.

Free breakfast is available daily. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a garden, and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

Guests are served free continental breakfast daily from 8:00 AM to noon.
UMi Tulum has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8:00 AM–noon
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Beach yoga
  • Bike parking
  • Free beach club
  • Outdoor pool
  • Spa services

Conveniences

  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Private beachfront location
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Smooth flooring in room
  • Step-free path to entrance
  • Upper floors accessible by stairs only

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 50 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMI Tulum Hotel
UMI Tulum Tulum
UMI Tulum Hotel Tulum

UMi Tulum Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 1 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marc A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service and a great romantic getaway. It was the perfect place to reset and relax with my wife.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with a group of friends to celebrate my Birthday in May. I took a chance since it was just opened months before but so glad I did. The Hotel is located perfectly if you want be able walk to the best restaurants without being in the loud party area. Our rooms were specular with ocean views so convenient to the beach. The top floor unit is amazing to have your friends over for cocktails before dinner. They had a dj the day we checked in and a roof top party during our stay. Staff was very accommodating and did a great job keeping us hydrated, full and happy;) The breakfast that is included was exceptional and we ordered the Ceviche every day for lunch. The only thing I would suggest is adding more seating and umbrellas at the beach. Other than that 10/10 stay!
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING EXPERIENCE! I chose this property for the boho luxury aesthetic. I am happy to say that it exceeded my expectations. Everyone was so welcoming and accommodating. Specifically, Jorge, Andrea and Jaime. They were in constant communication with me regarding all my needs. They made my restaurant reservations and even arranged our excursion activities. The location of the property is just right. It’s walking distance from all the popular restaurant and day clubs but not too close where you will be disturbed by the partying. We stayed in a ground level room and they were able to fulfill my request and room us in the one I specifically wanted. I had an issue with privacy in the bathroom and they immediately rectified the situation. The rooms are exactly as pictured. The restaurant staff constantly checked if we needed any beverages or food. The seaweed was cleaned off the beach every morning. It’s an adults only resort which is a huge plus. In addition, pets are allowed which makes my heart happy. The menu may seem limited but they are items they can make that are not listed. They have a Dj that plays on the weekends from 3-6pm, it’s progressive/chill house music. I felt safe thanks to the staff and the property itself is tucked away in a little jungle which reduces foot traffic. I had such an amazing, fun, and relaxing time at Umi Tulum. I look forward to visiting again!
Stayed 4 nights in May 2024

10/10 Excellent

Antho

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My stay at this hotel was nothing short of exceptional. From the moment I arrived, I was impressed by the convenience and personalized service provided by the staff. The hotel's direct access to the beach made my vacation incredibly convenient, allowing me to enjoy the beautiful shoreline with ease. The rooms exceeded my expectations, offering ample space and tasteful furnishings. I appreciated the attention to detail in the room design, which created a comfortable and inviting atmosphere throughout my stay. Additionally, the breakfast provided by the hotel was excellent, with a wide variety of delicious options to choose from each morning. Overall, I highly recommend this hotel for anyone seeking a convenient and personalized getaway. Despite the minor drawbacks, the exceptional service, spacious rooms, and beach access make it a fantastic choice for a memorable vacation experience.
Stayed 5 nights in Apr 2024

8/10 Good

Linette

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Just ok
This hotel has only been opened 3 months and is still under construction so expect to see and hear construction throughout your stay. The hotel itself is somewhat difficult to locate as there’s no official sign outside its entrance. Parking is across the street— and while free, it’s very smelly and bug-infested as the trash compactors are store there as well. The hotel does not use telephones in the rooms, so be prepared to download Whatsapp to communicate with staff. The room itself has a very minimalistic vibe which I appreciate, but there’s already some very visible wear and tear. An electrical unit had exposed wiring. There’s an armoire, but zero hangers so be prepared to live out of your suitcase. The bathroom has very little counter space. The room has a mini-fridge with zero alcohol stocked in it. The Nespresso machine was never restocked either. During our stay, the beach club hosted a private party which was allowed to continue until 6AM. So if you’re looking to get sleep this is not the place to book. In addition, the beach club host daily events. All seating is marked as “reserved” during these events, so don’t expect to find any seating at the club or on the beach. Preferential treatment is not given to hotel guests unfortunately. The lounge chairs on the beach don’t have umbrellas which is rather inconvenient. This hotel does allow pets. The food was good. The watermelon salad and the ceviche were quite savory. As were the mezcalitas. Overall, not worth it
Stayed 5 nights in Apr 2024

10/10 Excellent

Emmanuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing small boutique beach front hotel
Amazing 6 room boutique hotel located beach front, rooms are big and has a rooftop pool with a great view of the ocean
Stayed 2 nights in Mar 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024