The Secret Garden

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Dates

February 2025

22

March 2025

Signature Studio Suite, Pool View, Poolside | Private kitchen

Signature Studio Suite, Pool View, Poolside | Lanai

Signature Studio Suite, Pool View, Poolside

Overview
Amenities
Policies
Location
Host

Exceptional

Apart-hotel

1 bathroomSleeps 6

Popular amenities

Pool
Barbecue grill
Air conditioning
Laundry
Parking included
Outdoor space

Explore the area

295 Calle 12 Sur, La Veleta, Tulum, QROO, 77760

Hospital de Tulum
‪14 min walk‬
Dos Aguas Park
‪18 min walk‬
Tulum National Park
‪4 min drive‬
Tulum, Quintana Roo (TUY)
‪46 min drive‬

Room options

Traditional Apartment, Patio, Pool View

1 bathroom
Sleeps 6

Similar properties

Pool
Pet-friendly
Parking included
Free WiFi

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Luxury Tulum aparthotel in La Veleta with free parking

This aparthotel features an outdoor pool, spa services, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, express check-in, and express check-out are onsite. Each apartment provides a dining area and a sitting area, plus free WiFi and a fenced private yard. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is available on request.

The Secret Garden offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas and include dining tables. This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and computer monitors. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

During your stay at The Secret Garden, you'll be within walking distance of Hospital de Tulum. Free WiFi in public areas, free self parking, and an outdoor pool are available. This luxury aparthotel has 6 apartments. Each apartment includes amenities such as free WiFi and a coffee maker.

Each apartment offers a dining area, a sitting area, and a fenced yard
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free self parking
Take a swim in the outdoor pool
Services include babysitting, dry cleaning/laundry, and a concierge
Just a 3-minute drive from Cenote Cristal and a few minutes from Tulum National Park

As a guest of The Secret Garden, you'll find an outdoor pool, spa services, and a terrace. WiFi is free in public spaces. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the luxury The Secret Garden. Self parking is free.

Smoking is allowed in designated areas at this 5-star Tulum aparthotel.

Languages

English, French, Polish, Spanish

Property amenities

Pool/Spa

Outdoor pool
Sunloungers
24-hour pool access
Massages
Spa services
Hot stone massages
Body treatments
Thai massages
Body wraps
Body scrubs
Reflexology
Sports massages
Detox wraps
Hydrotherapy
Aromatherapy
Deep-tissue massages

Internet

Free Wi-Fi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

Free uncovered self-parking on site

Family friendly

Babysitting (surcharge)
High chair
Children's games
Beach toys
Pool toys
Children's toys
Art supplies
Children's books

Food and drink

Coffee/tea maker
Electric kettle

Dining

Dining table
Couples dining
Private picnics

Bedrooms

Bed sheets provided

Bathrooms

Shower
Hairdryer (on request)
Soap
Towels provided
Free toiletries
Toilet paper
Shampoo
Toothbrush and toothpaste (on request)

Living spaces

Dining room
Sitting area

Outdoor areas

Terrace
Fenced garden
Barbecue
Garden
Picnic area
Outdoor furniture
Outdoor entertainment area
Firepit

Laundry

Dry cleaning/laundry service
Near a laundromat

Work spaces

Computer monitor
Laptop workspace
Desk chair

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
No lifts
Smooth flooring in room
Wheelchair-accessible (with limits)
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Multilingual staff
Housekeeping (on request)
Chef
Local maps
Window screens
Guidebooks/recommendations
Electrical adapters/chargers
Luggage storage

Location highlights

Near the ocean
Near the sea
Near the airport
Near a train station
In the entertainment district
Near a health or beauty spa
Near a hospital
Near the bay

Things to do

Nature reserve

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

6 rooms
Individually decorated
Individually furnished
Romance packages available
Access via exterior cooridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments

There is no front desk at this property

Guests must contact the property in advance for check-in instructions and an access code; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

A virtual front desk provides assistance to guests

Access methods

Access code, host will greet you

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cleaning fee: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Housekeeping fee: USD 15 per day
Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Google Pay and PayPal

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

Pool access is available 24-hours a day.
Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Secret Garden Tulum

The Secret Garden Aparthotel

The Secret Garden Aparthotel Tulum