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Tago Tulum by G Hotels

3.5 star property
VIP Access

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Photo gallery for Tago Tulum by G Hotels

Ocean Front Master Suite
Lobby sitting area
Ocean Front Master Suite | Interior
Games room
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • On private beach
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Tulum - Boca Paila KM 6, Tulum, QROO, 77780
  • Tulum Beach
    ‪3 min walk‬
  • Ven a la Luz Sculpture
    ‪20 min walk‬
  • SFER IK
    ‪20 min walk‬
  • Tulum, Quintana Roo (TUY)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Ocean Front Master Suite

Ocean Front Master Suite

Ocean Front Master Suite

  • 80 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite

Ocean View Suite

  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Suite

Jungle View Suite

Jungle View Suite

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jr Suite Partial Ocean View

Jr Suite Partial Ocean View | View from room

Jr Suite Partial Ocean View

  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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Aerial view

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  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (188)
The price is €1,140
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Shibari Tulum - Restaurant & Cenote Club

About this property

Tago Tulum by G Hotels

Adults-only beachfront hotel with outdoor pool
Catch some rays on Tago Tulum by G Hotels's private white sand beach, pamper yourself at the full-service spa, or enjoy yoga.
Tago Tulum by G Hotels offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and minibars. Rooms open to furnished balconies. Memory foam beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a private beach, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Tago Tulum by G Hotels. During your stay, you're just a quick walk from Tulum Beach. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Tago Restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a private beach, a gym, and a steam room
  • Just a 3-minute walk from Tulum Beach and a 3-minute drive from Tulum National Park
Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Tago Tulum by G Hotels like an outdoor pool and a fitness center.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a steam room, a garden, and a terrace. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.
Tago Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: MXN 490-990 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Tago Restaurant

Things to do

  • Beach yoga
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Private pool
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tago Tulum by G Hotels

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 490 to 990 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Coral Tulum Hotel
Coral Tulum
Coral Tulum
Tago Tulum by G Hotels Hotel
Tago Tulum by G Hotels Tulum
Tago Tulum by G Hotels Hotel Tulum

Tago Tulum by G Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 231 out of 310 reviews
Rating 8 - Good. 38 out of 310 reviews
Rating 6 - Okay. 22 out of 310 reviews
Rating 4 - Poor. 8 out of 310 reviews
Rating 2 - Terrible. 11 out of 310 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

andrea

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Ok small and quiet hotel. Nice rooms with comfortable beds and good shower. Service was slow, didn’t have many food items on the menu. Food is not good. Our check out was awful, at 6:30, having told them the night before it still took 45 minutes to check out. Their process includes taking pictures of the room…very frustrating when you have a flight to catch. Its not in walking distance to the restaurants and shops down the street, need to get a taxi. There are better choices in Tulum ,we’re not going back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica, San Ysidro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice installations
Stayed 3 nights in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach and staff was extremely helpful and friendly. Food was not anything special
Stayed 6 nights in Nov 2024

10/10 Excellent

Xina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we walked into our room and saw the view, we completely fell in love with this place. The staff is extraordinary and are there to help if there are any questions or concerns. Room service was on point with daily cleanings. I would recommend 10/10.
Stayed 5 nights in Oct 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quiet and really nice. Our room was perfect size and had the pool facing the ocean. Definitely worth the visit
Stayed 4 nights in Oct 2024

10/10 Excellent

Veronica

Stayed 2 nights in Aug 2024

10/10 Excellent

CARLOS

Stayed 2 nights in Aug 2024

10/10 Excellent

Jewel, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, no detail was spared. Sergio was wonderful the second we arrived and it only got better from there. Our welcome drink was the Special Javier! Please ask for this. It is absolutely Delicious!!! I can’t wait to return. Such an amazing place to stay. I miss it already. Their sauna is great too. They have a steam room also.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!!! Friendly, great service, good options, gave us great referrals for dining in the area. We decided to visit the Mayan Ruins at the last minute and they helped us find a tour guide and a tour that fit our needs. Great place and we will be back!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Review Where do I even start. If I could give the Hotel a 100/100, I absolutely would. The entire experience was incredible. Just to name a few; the cleanliness of the rooms and pool, ACs working great, attentiveness and genuineness of the staff, gorgeous surroundings, the separation from the sound and insanity of the hotel area gave it just the right amount of relaxation while still being absurdly close to everything (bars, clubs, restaurants). Little things mattered too. They had these small details on how to keep the sand out of the room that stood out. Not to mention the really cool walking paths to the beach. Would definitely stay again.
Stayed 5 nights in Jul 2024

6/10 Okay

June

Liked: Cleanliness, staff & service, amenities
Pros: The staff is very friendly and helpful. They truly take good care of their guests. The breakfast was delicious. I loved the beach backyard. Every day there was a treat left in the room. It's a nice hotel. Cons: i had wait an hour before the room was ready. The pool was not clean. And the air conditioner was not working. At least we were offered a free drink while we waited. Overall we had a great stay I recommend this property.
Stayed 4 nights in Jul 2024

10/10 Excellent

hillorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its all about the Staff here in addition to the splendid property and food!
Stayed 4 nights in Jun 2024

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended during slow season for sure!
Stayed 7 nights in Jun 2024

6/10 Okay

Nura

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The property was quiet and fairly well maintained. Our biggest issues were housekeeping (repeatedly stained bedding and inconsistency with replenishing towels) as well as items that were consistently unavailable at the hotel (room key shortage, no straws, certain vegetables unavailable for breakfast omelette, etc). Also the seaweed was overwhelming and made swimming difficult; while neighboring hotels had theirs raked regularly, our hotel only did it once during our 5 day stay. Very odd for a hotel that brands itself as a luxury boutique experience. We will not be back.
Stayed 4 nights in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service ⭐️⭐️⭐️⭐️⭐️
Stayed 6 nights in May 2024

10/10 Excellent

Susan B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolutely wonderful hotel!!! A boutique hotel, so fairly small which made it very quiet and peaceful. Our room, a king ocean view with a small pool ( I think all the rooms have their own pool) was just beautiful!!! Staff was awesome! We loved it so much we extended our stay 2 more nights and were still here!!! We will be back for sure🤗
Stayed 4 nights in May 2024

10/10 Excellent

Tawny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

garcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but l limited restaurant options, but close to other areas
Stayed 3 nights in May 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach walked to meals and shopping definitely would stay here again
Stayed 2 nights in Apr 2024

10/10 Excellent

Allana Maria

Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at this property is top notch. I received communication from management prior to arriving and was pleasantly greeted by Jacqueline who went above and beyond to make me feel welcome. The pictures do not do this place justice, the high ceilings beautiful architecture and amazing views are breathtaking. Continental breakfast is a must my friends and I enjoyed the honey jam every single morning. Nitzy was wonderful and attentive when my friend wasnt feeling well she made sure breakfast was sent to her room and she followed up with her to make sure she had everything she needed. Transportation is everywhere you will not miss a taxi. Tago exceeded my expectations in every way. We took advantage of their gym and sauna which was clean and had everything we needed. The beach is well maintained and there is staff everywhere to make sure you have everything you need. This will be my go to property for my future Tulum visits. The evening treats were cute and tasty! The room was huge and had every amenity you could think of! Thank you Tago for being so amazing to myself and my friends! This was truly VIP treatment!
Stayed 5 nights in Apr 2024

10/10 Excellent

Nona

Stayed 2 nights in Apr 2024

10/10 Excellent

Andi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews are correct for this hotel. Everything is awesome…everything except the prices. Tulum is not a cheap place and this hotel is one of the most expensive. The only thing I would not do again is dealing with customer service to get a cab. Their price was with 100$ more for both ways, take from the airport Jungle taxi is better. . Overall the property is really gorgeous, nice people we would go again there.
Stayed 6 nights in Apr 2024

10/10 Excellent

Estefani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, they make you feel welcomed and safe!
Stayed 4 nights in Apr 2024