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Suites Tulum

3.5 star property

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December 2024
January 2025

Photo gallery for Suites Tulum

Interior
Nº 4 JUNGLE BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE
View from property
Nº 2 JUNGLE BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE | View from room
Nº 2 JUNGLE BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE | Living room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
KM 9.2 Carreterra Tulum Boca Paila, Tulum, QROO, 77766
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    2 min drive
  • Playa Akun
    20 min drive
  • Tulum Intl. Airport (TQO)
    65 min drive

Room options

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Nº 3 BOHO BEACH STUDIO A/C, WI FI, KITCHENETTE, BALCONY

Nº 3 BOHO BEACH STUDIO A/C, WI FI, KITCHENETTE, BALCONY

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Nº 4 JUNGLE BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Nº 4 JUNGLE BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for No 1 BOHO BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE

No 1 BOHO BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE

No 1 BOHO BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Family Villa

  • Sleeps 6
  • 2 King Beds, 2 Twin Beds and 2 Twin Futons

View all photos for No 7 BIRD NEST VIEW A/C, WI FI

No 7 BIRD NEST VIEW A/C, WI FI

No 7 BIRD NEST VIEW A/C, WI FI

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for No 9 JUNGLE VIEW A/C, WI FI

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

No 9 JUNGLE VIEW A/C, WI FI

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for No 8 JUNGLE VIEW A/C, WI FI

No 8 JUNGLE VIEW A/C, WI FI

No 8 JUNGLE VIEW A/C, WI FI

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Nº 5 TWEEN & COZY BEACH ROOM A/C, WI FI, KITCHENETTE, TERRACE

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Nº 5 TWEEN & COZY BEACH ROOM A/C, WI FI, KITCHENETTE, TERRACE

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Nº 2 JUNGLE BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE

Nº 2 JUNGLE BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE

Nº 2 JUNGLE BEACH STUDIO A/C, WI FI, KITCHENETTE, TERRACE

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for No 6 BIRD NEST VIEW A/C, WI FI

Terrace/patio

No 6 BIRD NEST VIEW A/C, WI FI

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Valley View

Deluxe Double Room, 1 King Bed, Non Smoking, Valley View

Deluxe Double Room, 1 King Bed, Non Smoking, Valley View

  • 2 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for No 10 BIRD NEST VIEW A/C, WI FI

No 10 BIRD NEST VIEW A/C, WI FI

No 10 BIRD NEST VIEW A/C, WI FI

  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for STUNNING BEACH VILLA, 20 GUESTS, 10 ROOMS, A/C

Terrace/patio

STUNNING BEACH VILLA, 20 GUESTS, 10 ROOMS, A/C

  • Sleeps 20
  • 9 King Beds and 2 Twin Beds

View all photos for Design Studio Suite

Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

Design Studio Suite

  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About this property

Suites Tulum

Guesthouse for sandy fun and salt air, near Tulum Beach
At Suites Tulum, hit the private white sand beach, dine onsite at the restaurant, or enjoy a drink at one of the guesthouse's 20 beach bars.
Suites Tulum offers 10 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Suites Tulum, you're just a quick walk from Tulum Beach. Features include free WiFi in public areas, plus 20 beach bars and an outdoor pool.
  • Free WiFi
  • The restaurant, 20 beach bars, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a terrace, and coworking space
  • Onsite recreation includes bike rentals
  • Steps from Tulum Beach and 14 minutes by foot from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 100 meters away. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 20 beach bars and a bar/lounge. Public spaces have free WiFi. This beach guesthouse also offers an outdoor pool, a garden, and a terrace.

This 3.5-star Tulum guesthouse is smoke free.

Suites Tulum has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking (max. 3 spaces per unit)
  • Off-site parking within 0.6 mi (USD 10 per day), from 6:00 AM to 5:30 AM
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • 1 restaurant
  • 20 beach bars and 1 bar

Things to do

  • Bike rentals
  • Ecotours
  • Outdoor pool
  • Private picnics

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Beach towels
  • Mosquito nets
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Portable fan
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Guidebooks/recommendations
  • In-room massage
  • Laptop-compatible safe
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access to electricity is unavailable from 11 AM to 5 PM at this property.

Access methods

Host will greet you, lockbox

Pets

  • Pets and service animals are not allowed at Suites Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 110 (one-way)
  • Nearby parking fee: USD 10 per day (3281 ft away; open 6:00 AM to 5:30 AM)
  • Late check-out fee: USD 100
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Suites Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information and lockbox information. The host will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
  • Pets and service animals are not allowed on site.

Property is also known as

Suites Tulum Tulum
Suites Tulum Guesthouse
Suites Tulum Guesthouse Tulum

Suites Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was incredible,lodging, staff and the location was great.
Stayed 2 nights in May 2024

10/10 Excellent

Shad

Travelled with partner
Liked: Cleanliness, staff & service
We spent our last two nights here before heading into the city of Tulum and it was the perfect quiet and calm environment we needed before the hustle and bustle of the city. We stayed in the room with the kitchenette, although some amenities weren’t working such as the kettle, we weren’t bothered by it since we mostly needed the stove top to boil water anyways. This room is romantic and has a lovely balcony with lots of privacy. The rooftop was INCREDIBLE. Perfect place to relax and watch the sunset. Highly recommend for couples!
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Would stay again.
Stayed 7 nights in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
We stayed 2 nights at the Suites Hotel. Communication with Dani was great and a security let us in as we were 6h delayed. Bed very comfortable and loved the athmosphere of the room and the whole hotel. Lovely coffee spot across the road with great coffee. 2 min walk to the beach club where you have access to the beach and can use the sun lounges with a minimum spend. Absolutely enjoyed the day there. Definetly would book again
Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Dec 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and the team was readily available
Stayed 1 night in Dec 2023

10/10 Excellent

Senay

Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly. The rooms were nice, spacious and clean.

10/10 Excellent

Eric

Stayed 1 night in Dec 2022

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from Mariano who helped us throughout the stay. The suites staff were lovely, made our bed everyday cleaned the room and gave us fresh towels. The area is perfect and it feels very secure as there 24/7 security
Stayed 9 nights in Jul 2022

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool and comfortable. Great roof deck
The room was spacious, clean and comfortable. The kitchenette was basic but we were happy to have a fridge and coffee machine (but coffee not included). The hot water for the shower was hot. Most importantly, the AC worked quite well. In fact that was the main reason we stayed here, while the rest of the wedding party stayed at Dos Ceibos (no AC there). The electricity comes from a generator - not exactly eco-friendly, but then again I'm the one demanding AC, and solar+battery for AC all night is absurdly expensive to implement. The generators are off noon to 5pm every day. Seems fair, we were almost never in the room at that time. One day it rained ALL DAY, and they left the generators on all day too. Very cool. The concierge was extremely good about communicating and responding via WhatsApp. That was very important because there isn't a front desk. He was there to meet us when we arrived and gave us the tour. His english was excellent. The wifi was just barely fast enough to do video calls. The wifi is only available when the generators are running. My brother was stayed on the 1st floor and got zero cell service. My 2nd floor room got an ok cell signal so I could still text and check emails. The 4th and 5th floor roof decks get a pretty solid cell signal, but it varies. One time I got LTE up there instead of the usual 3G. But other times I had zero speed, in spite of 3 bars of 3G. My wife managed to get her work done, but it was a bit hairy when she was on live calls.
Stayed 5 nights in May 2022

4/10 Poor

Laura

We stayed for one night. Communication was great leading up to it and also to arrange taxi for us to Tulum. However the toilet didn't flush. And it was soooo noisy our neighbours were up partying with awful music on really late!
Stayed 1 night in Feb 2022

10/10 Excellent

elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and extremely accommodating.
Stayed 6 nights in Dec 2021

4/10 Poor

Isaiah

Travelled with partner
Disliked: Property conditions & facilities
Bathroom utilities were close to inoperable. The whole suite did not match the photographs , the beds were two twins pushed together , there were bugs , the floor was dirty on arrival, bathroom equipment was dysfunctional. Wouldn’t stay again.
Stayed 2 nights in Nov 2021

8/10 Good

Ashley P.

Travelled with family
Liked: Cleanliness
I like the nature atmosphere, a lot of trees. I didn’t like that they were still building suites on the property, but overall a good stay.
Stayed 5 nights in Aug 2021

8/10 Good

massiel

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had to leave after the first night to another hotel. This place was not clean, smelled strange, and was very loud at night. We left for another hotel and had a beautiful experience.
Stayed 4 nights in Jun 2021

10/10 Excellent

MEENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor lugar para hospedarse en Tulum
Creo el mejor lugar que he visitado en Tulum para algo tranquilo y relajado, las habitaciones muy limpias y ordenadas, la atención que dio Nico fue genial por cierto gracias, y sin duda alguna la mejor experiencia es el roof para ver el atardecer fue magia
Atardecer
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De incheck ging heel soepel, Ivo stond klaar en hielp heel attent met onze bagage, de kamer was ruim en wij hebben er absoluut geen stroomuitval, water te kort of koud water om te douchen mee gemaakt, prima voor elkaar!! Op alle etages stond drinkwater om gratis te pakken. Wij hebben ook enorm genoten van het grote dakterras om de zon onder te zien gaan. Iedereen was heel behulpzaam en het eten bij restaurant Loco was ook heerlijk. Aanrader, huur fietsen en fiets een stuk richting de ruïne, daar worden de prijzen van eten en drinken een stuk meer betaalbaar. Wat ons betreft is Suites Tulum een aanrader en voor de prijs die ze per nacht vragen zeker niet duur vergeleken met hotels in de buurt. Iedere dag werd er door heel enthousiast en net personeel gezorgd dat onze vakantie goed is verlopen!!
Stayed 8 nights in Mar 2024

10/10 Excellent

mela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci Dante !!!
Parfait Séjour. Merci Dante !!!
Stayed 1 night in May 2023

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2022