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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
10 restaurants, breakfast, lunch, dinner served; Mexican cuisine
1 bedroom, premium bedding, free minibar, in-room safe
Casa Zamna Ocean Front Presidential Suite King Bed
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

View in a map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪9 min walk‬
  • Place, Tulum National Park
    ‪6 min drive‬
  • Place, Dos Aguas Park
    ‪8 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 King Bed (Swim Out)

9.8 out of 10
Exceptional
(11 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite (Tropical View, Double Beds)

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 King Bed (Tropical View)

9.6 out of 10
Exceptional
(7 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Swim Out, King Bed

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Swim Out, Double Beds

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Tropical View, Double Beds

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Tropical View, King Bed

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Swim Out

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Master Suite, Swim Out

  • 137 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Rooftop Master Suite with Plunge Pool

  • 439 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 512 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 576 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Preferred Club Master Suite, Tropical View

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Master Suite, Tropical View

  • 137 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Tropical View Double w Queen Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Casa Zamna Ocean Front

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Junior Suite King

  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Master Suite King Bed

  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Dreams Tulum Resort & Spa - All Inclusive
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  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,001 reviews
The price is €277
includes taxes & fees
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About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 10 outdoor pools
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, 5 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Hunab Lifestyle Center. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy Mexican cuisine at El Patio, one of the property's 10 restaurants and 5 bars/lounges
  • Take a swim in the 10 outdoor pools
  • Treat yourself to manicures and pedicures, massages, or body treatments at the spa
  • Amenities include a business center, 2 meeting rooms, and a conference center
  • 9 minutes by car from Tulum Beach and 10 minutes from Tulum Mayan Ruins
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only.
Jasmine - This restaurant specializes in Asian cuisine and serves breakfast and dinner. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • El Patio
  • Jasmine
  • Market Café
  • Portofino

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
This property's beach shuttle service is available from 9:30 AM - 4:00 PM.
Property Registration Number 009-007-005229
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 590 reviews
Rating 8 - Good. 94 out of 590 reviews
Rating 6 - Okay. 62 out of 590 reviews
Rating 4 - Poor. 28 out of 590 reviews
Rating 2 - Terrible. 30 out of 590 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Iman, Washington

Stayed 4 nights in Aug 2025

10/10 Excellent

Steven

Stayed 3 nights in Jul 2025

6/10 Okay

Ashley, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Bryant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was magnificent, the service was great. I want to give a special shout out to Fernando, for helping me with my reservation when there was a problem and did it in minutes. Also, Andrea made sure we got the most out of our stay and was very attentive. Even til the end when we left something in the room she escorted us no problem.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bryant

Stayed 3 nights in Aug 2025

6/10 Okay

Megan

Stayed 3 nights in Aug 2025

10/10 Excellent

Yola

Stayed 3 nights in Aug 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice
Stayed 4 nights in Aug 2025

8/10 Good

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I need more animation
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacquelyne, Sicklerville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Crisitan Moises Rosales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 4 nights in Aug 2025

10/10 Excellent

Tyrec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

2/10 Terrible

Tiffany, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia gold status is supposed to get you a $200 resort credit and a free spa service. The hotel ended up saying that it’s not a $200 credit. It’s $40 coupons that you can use one at a time only on two specific services. It was really annoying that they didn’t honor the package as written. It’s a very nice hotel but it felt very cheap and they were very deceptive. They’d say one thing and do another - nothing like being gaslit on vacation. There are two parts of the hotel. I recommend the Casa Omni room types because those are the ones on the beach. The other rooms are located at the main property which is about 10 to 15 minutes. Drive away from the beach.
Stayed 1 night in Aug 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could’ve been way better
Stayed 4 nights in Aug 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room but did not have where to hang wet clothes after coming back from the pool, also not enough clothes hangers.
Stayed 6 nights in Aug 2025

10/10 Excellent

JAI

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This porperty is beautiful, the staff is very friendly and helpful. The only draw back was the food, wasnt what I expected.
Stayed 5 nights in Aug 2025

8/10 Good

Lizbeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Casa Zamna section of this resort; only 20 rooms on the beach. Be mindful of the time of year you book because depending on how much seaweed is on the beach it may not be usable. Loved Rosewater restaurant; food was a little slow and sometimes inconsistent but overall very good. I ate at Rosewater for breakfast and lunch almost every day; then had dinner at the main resort. The main resort is a 20 minute ride away - hotel provides an hourly van. There are some gaps in the day when there is no transportation for a few hours so keep that in mind.
Stayed 6 nights in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

betelehem Tesfaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was so beat
Stayed 4 nights in Aug 2025

8/10 Good

Tsion

Stayed 4 nights in Jul 2025

10/10 Excellent

Erica S

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanesha

Stayed 2 nights in Aug 2025

2/10 Terrible

Mayra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At first this hotel seemed to be awesome. The food was great and the service was good. So I thought!! Going into checking out of our hotel We ran into some major issues which they lied and kept from us Knowing that we were in a time crunch because our hotel transfer that was picking us up to take us back to the airport was outside, and the driver was threatening to leave us. I booked a massage and canceled 24 hours prior. Their cancellation policy strictly states on the website that we have up to (4)!!!! hours to cancel or if we don’t cancel we will be charged a 50% fee of what the total cost of the massage is. I was even willing to pay 50% because of the lack of communication. We were unable to notify the spa that we wanted to cancel Because when we booked an excursion to take us to the island of Isla Mujeres The spa was closed ! We booked the excursion at 6:30 PM and the excursion pick up time was at 5:30 AM the following day an all day event .. An employee told us that they would contact the spa and cancel on our behalf due to the circumstances ( how else would we be able to cancel)!? ..the hotel claims no one canceled and we no-showed(of course they would take advantage of us tourists!) therefore, when we were checking out, they told us that we owed $500 which was absurd and crazy.. ( massage was 300$ and 200$ was for something else that there was not an issue about… but we ended up paying for it and telling them we will never return because they kept these policies from
Stayed 4 nights in Aug 2025

10/10 Excellent

Kailah Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and very clean.
Stayed 4 nights in Jul 2025