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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

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10 outdoor pools
Property video
Casa Zamna Ocean Front Presidential Suite King Bed
A spacious dining area with large windows, wooden furniture, and a view of palm trees and the sea.
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪9 min walk‬
  • Place, Hunab Lifestyle Center
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite (Swim Out, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

9.8 out of 10
Exceptional
(12 reviews)
  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Tropical View, Double Beds)

  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, Double Beds

  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Swim Out

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Master Suite, Swim Out

  • Resort view
  • 137 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • Resort view
  • 439 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Resort view
  • 512 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • Ocean view
  • 576 sq m
  • 1 bedroom
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Preferred Club Master Suite, Tropical View

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Master Suite, Tropical View

  • Resort view
  • 137 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Casa Zamna Ocean Front

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Master Suite King Bed

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pool
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About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Additionally, 5 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. Change of towels is available on request.
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

10 outdoor swimming pools are on site.
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Hunab Lifestyle Center. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy French cuisine at Bordeaux, one of the property's 10 restaurants and 5 bars/lounges
  • Take a swim in the 10 outdoor pools
  • Treat yourself to hydrotherapy, facials, or massages at the spa
  • Amenities include a business center, 2 meeting rooms, and a conference center
  • 9 minutes by car from Tulum Beach and 10 minutes from Tulum Mayan Ruins
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
Jasmine - This restaurant specializes in Asian cuisine and serves breakfast and dinner. Open daily.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Market Café - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Blue Water Grill - Overlooking the garden, this fine-dining restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Bordeaux
  • Jasmine
  • Market Café
  • Portofino

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
This property's beach shuttle service is available from 9:30 AM - 4:00 PM.
Property Registration Number 009-007-005229
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 810 reviews
Rating 8 - Good. 136 out of 810 reviews
Rating 6 - Okay. 78 out of 810 reviews
Rating 4 - Poor. 35 out of 810 reviews
Rating 2 - Terrible. 38 out of 810 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiaorong, West University Place

Stayed 4 nights in Jan 2026

10/10 Excellent

Natalie

Staff is very
Stayed 7 nights in Jan 2026

8/10 Good

Jonnikka J

Stayed 3 nights in Jan 2026

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at Secrets Tulum. The room was impeccable and the service was top notch. We enjoyed the spa services, especially the hydrotherapy session. I would give the food 8/10, our favorite restaurants were Jasmine and Portofino. This resort's atmosphere was all about the chill vibes and relaxation; we loved evey minute of it. I would recommend this resort to family and friends.
Stayed 5 nights in Jan 2026

6/10 Okay

Michael

Travelled with partner
The staff was friendly but there was lots of inconsistency in the quality of service and food. Some times the steaks are good, other times they’re a sad grey mess. Sometimes the wait staff was Johnny on the spot and other times they’d disappear for 20 minutes at a time. This was our first time in Mexico and at an all inclusive resort. If I had to sum it up, there is a facade of luxury built on cheap underpinnings. However, this may be a problem with most resorts in Mexico. Cheap construction of the resort and inconsistent service and food quality left us wanting more. I can see the potential and the appeal but won’t be staying here again. We’ll give Secrets another chance, but at one of their higher rated and larger resorts.
Stayed 7 nights in Jan 2026

10/10 Excellent

Debra Ann

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff clean rooms
Stayed 6 nights in Jan 2026

6/10 Okay

diara

The room was ok, and the staff at the bar in the front were amazing! Did not have many adult activities, and we were forced to be quiet or face staff threatening to call the police. We were just laughing and talking with the other guests! I would not stay there again.
Stayed 4 nights in Nov 2025

8/10 Good

Lucille

Stayed 7 nights in Jan 2026

10/10 Excellent

vielka

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The best resort !! The staff was expectational everything was clean and accommodating. It was my friends birthday and they held a private dinner which was beautiful. Julio was our concierge and go to person he was attentive and always updated us with activities and helped us with any questions or concerns. The best experience would recommend anyone who wants to have good time,food,and drinks to book a trip to secrets tulum.
Stayed 5 nights in Jan 2026

8/10 Good

Jameela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort and looking forward to going back again
Stayed 5 nights in Oct 2025

10/10 Excellent

DAREN

Stayed 6 nights in Jan 2026

10/10 Excellent

Laura

Stayed 6 nights in Jan 2026

10/10 Excellent

Mauricio

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 5 nights in Dec 2025

4/10 Poor

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I paid around 700$ CAD for one night to be pressed, got a 30minutes late check in knowing we arrived an hour earlier, they called me around 9am to ask me for my check out, we were put as “preferred members to end up saying we are not then block our access mid day.
Stayed 1 night in Jan 2026

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and wonderful staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jan 2026

10/10 Excellent

Tiberius

Stayed 3 nights in Jan 2026

10/10 Excellent

Ricardo Peracoli

Stayed 4 nights in Dec 2025

10/10 Excellent

Elenore

Stayed 7 nights in Jan 2026

4/10 Poor

Diego

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Worse food I’ve ever had.
Stayed 3 nights in Jan 2026

8/10 Good

Paul

Stayed 7 nights in Nov 2025

8/10 Good

Stephane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service is always great. 4th time here and this time pools were cold and swim up very cold which I paid for. Was always heated before and a reason I returned. That was disappointing.
Stayed 5 nights in Jan 2026

10/10 Excellent

Wendy

Stayed 2 nights in Jan 2026

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Secrets Tulum is now my favourite all inclusive. The service was top notch the rooms and pools were beautiful and well kept. Every room had a view of a pool area. Food was the best all inclusive food I’ve ever had. I love that they offer transit to the beach area (because if you go to Tulum, you have to experience the boho beach vibe.) My only wish is that they had the transit go later in the evening.
Public pool at beach location.
Garden view King room patio.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were incredible, sales team was very pushy and wasted a lot of our time.
Stayed 4 nights in Jan 2026