Hotel with a 24-hour front desk, in the vicinity of Tulum Mayan Ruins
This hotel features a microwave in a common area, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff.
Ruta del Sol offers 30 accommodations, which are accessible via exterior corridors. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include rainfall showerheads. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Ruta del Sol, you're just a quick walk from Hospital de Tulum. You'll find features like free WiFi in public areas.
Free WiFi
Amenities include a front-desk safe, a multilingual staff, and a terrace
5 minutes by car from Gran Cenote and 8 minutes from Tulum Mayan Ruins
Cats and dogs welcome for free (restrictions apply)
As a guest of Ruta del Sol, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Ruta del Sol also features a front-desk safe and a microwave in a common area.
Smoking is allowed in designated areas at this Tulum hotel.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Conveniences
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Shared microwave
Room amenities
Bedroom
Bed sheets
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels
More
Access via exterior corridors
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 1 (weight limit: 18 lbs per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.
We should mention
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
Property is also known as
Ruta Sol Hotel Tulum
Ruta Sol Hotel
Ruta Sol Tulum
Ruta del Sol Hotel
Ruta del Sol Tulum
Ruta del Sol Hotel Tulum
Ruta del Sol Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 62 out of 157 reviews" "
10 - Excellent
62
Rating 8 - Good. 44 out of 157 reviews" "
8 - Good
44
Rating 6 - Okay. 24 out of 157 reviews" "
6 - Okay
24
Rating 4 - Poor. 7 out of 157 reviews" "
4 - Poor
7
Rating 2 - Terrible. 20 out of 157 reviews" "
2 - Terrible
20
8.4/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Terrible
Lydia
Travelled with family
16 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Not enough water to flush toilets and no hot water for showers!
The room was very clean. The beds were comfortable. They almost double their prices for New Year's weekend. It is a very basic hotel with no amenities but we paid the price of an expensive hotel.
The room was okay, clean, confortable bed, clean bathroom. However it's hard to sleep at night when there is a night club in front of hotel and not possible to close window. Ear plugs needed.
Internet didn't reach in the room I was.
Go expecting a basic hotel with no frills and you won't be disappointed. Perfect location within a block of the ADO terminal; Playa del Carmen colectivos start point is opposite and similarly the Mahahual colectivo drop off. Great restaurants nearby. Best selling point is the wonderful reception staff. BUT bring earplugs if you are a light sleeper; the bar opposite is loud and goes on until late; the hotel could also put up no noise after 10pm signs to keep its guests under control. Segregated rubbish bins were good but no water refill.
Very close to bus stop and many restaurants. Other reviews complained of noise but we were on first floor on Friday and Saturday night and had no problem. Fine hotel for the price
Lovely staff and nice spacious room. The beds were comfortable and the pillows were fantastic. The AC worked good. My only complaint is that there's no water pressure at all in the shower, at least not in our room (room 7). It was so difficult to shower with the tiny drizzle that came out and i couldn't wash my hair for 4 days. Not the end of the world though.
Check in was not the smoothest, it says multilingual staffs but in fact there were only 1 receptionist who speaks broken english. It’s written toiletries and towel are provided but there was only handsoap and no towels or so on. We went to the receptionist and ask for towels and he gave us two kinda cleaning cloth, the next morning they tidy up the room and exchange it with only 1 real towel.
There were also some mould on the bathroom’s wall :((
The corridor was smelly from the bin they left there. The room stays bright from the corridor lights that goes trough the window even we turned the lights off.
We took the deluxe room but it was just like the economy room, only + the AC, kinda the bad version of the picture.
We paid quite the same amount of money even less n got hell a lot better hotel room and service around there the other day.
Sorry to say but the only good thing from this property is the location.
I like Ruta. I'm a return customer and although there's no extras and it's just the basics, the price reflects that so it's an honest establishment. The lobby and rooms are always cleaned well. It looks and feels clean enough to walk barefoot. The sheets look pressed and very white (although thin) they are good quality and not old. The mattresses I've had here range from good to really good. There's only a few lights in the room but it seems adequately lit. If you paid extra for AC in the room, both I've had so far blow very cold and are newer. The non AC rooms get warm but me and my girlfriend did fine keeping both screened windows open for cross flow. And it's the jungle so you should initiate yourself to the heat for at least a night or two, haha. Great location next to the bus stop from Playa Del Carmen and Cancun (ADO). 2/3 of room showers I had, have great water pressure (remember older building older pipes and fixtures) the low flow one still got us clean no problem, just took a little longer. Friendly staff, minus one guy who's not here anymore. Friendly professional cleaners. Belongings have been safe. Leave a small tip they seem to appreciate the thought. It's rustic but a good place. ✌️
Just your basic bare bones hotel. Their standard room does have air conditioning. At a nominal extra $ charge. But the ceiling fan do work.
As for the bed. It has barely enough cushioning to be considered firm. Still doable. Now for the bathroom, it does have a very clean shower, sink, with a flimsy toilet seat.
There is also a simple small,wooden table and chair. Which is good enough for setting one's laptop computer for usage and reading books. Digital nomad's work station?
The room floor is all tile. Which is simpler to keep clean. Do wear a pair of rubber sandals. Great for foot cushioning and comfort.
While the building may be older, it is in good repair and is clean. Recommend to do bring ear plugs. This helps dampen hearing the nearby doors closing from the other rooms. Location in Tulum is pretty good. Taxis and busses are plentiful. The are restaurants and a couple bus stations within walking distance. Hope this helps.
Verified traveller
Stayed 2 nights in Apr 2021
4/10 Poor
Verified traveller
23 Mar 2021
Liked: Cleanliness
Disliked: Staff & service
get ready to not sleep, I could not close my eyes all night from people partying in the street, its was torture, I booked for several days and then had to leave to sleep in another place the day after because it was torture,
I came back when they offered me a room in 3rd floor that had no noise, then I could sleep, and was good, but don't ever stay in the first floor.
Verified traveller
Stayed 4 nights in Feb 2021
8/10 Good
KALPAN
Business traveller
18 Mar 2021
Liked: Cleanliness, staff & service, room comfort
Good location
Good Value for money. Julio on reception. very helpful . Rooms a little run down . But generally good location and great for the price.
KALPAN
Stayed 2 nights in Mar 2021
8/10 Good
KALPAN
Business traveller
17 Mar 2021
Liked: Cleanliness, staff & service, room comfort
Great location
Hotel great location . Good value .
Julio was really helpful .. a credit to the hotel .
It was because of him I stayed longer as I had extremely bad service in the sister hotel attached to this one . Do not expect 5 star luxury .. basic , clean and located well.