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Prana Boutique Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prana Boutique Hotel

Outdoor pool
Point of interest
Point of interest
Luxury Room, 2 Double Beds
Front of property – evening/night

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle Asteroide, Manzana 59 LT 4, Tulum, QROO, 77760
  • Dos Aguas Park
    10 min walk
  • Tulum National Park
    17 min walk
  • Temple of Doom
    3 min drive
  • Tulum, Quintana Roo (TUY)
    10 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite

Premium Studio Suite

Premium Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room

Elite Room

Elite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Terrace/patio

Deluxe Studio Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Naala Tulum
Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (418)
The price is €91
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Naala Tulum

About this property

Prana Boutique Hotel

Hotel with a nearby private beach, near Tulum National Park
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, concierge services, and dry cleaning. Change of towels is available on request.
Prana Boutique Hotel offers 50 air-conditioned accommodations with safes and hair dryers. 42-inch flat-screen televisions come with digital channels.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Prana Boutique Hotel. During your stay, you're just a quick walk from Dos Aguas Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Tulum National Park and a few minutes from Gran Cenote
  • Airport drop-off shuttle service available for a fee
A private beach is featured. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Prana Boutique Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

Guests are served free full breakfast daily from 7:00 AM to 11:30 AM.
Prana Boutique Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free off-site parking within 33 ft
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Champagne service

More

  • Chef
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 1000 per stay
  • Destination fee: MXN 38.00 per person, per night. This fee does not apply to children under 12 years of age.
  • A damage deposit of MXN 1000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prana Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children may not be eligible for complimentary breakfast.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prana Boutique Hotel Hotel
Prana Boutique Hotel Tulum
Prana Boutique Hotel Hotel Tulum

Prana Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 172 reviews" "
Rating 8 - Good. 31 out of 172 reviews" "
Rating 6 - Okay. 10 out of 172 reviews" "
Rating 4 - Poor. 1 out of 172 reviews" "
Rating 2 - Terrible. 4 out of 172 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mehul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very horrible service i have faced, Receptionist is very rude and she doesn't know anything about customer service at all. Not reccomend this ppace to stay, 1 out of 10 experience
Stayed 2 nights in Aug 2024

10/10 Excellent

stephane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is underrated it is peaceful and quiet nice room and clean room delicious breakfast I’ll recommend I’ll definitely come back again
Stayed 1 night in Aug 2024

10/10 Excellent

Jefferson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained peaceful and well designed hotel at a great price with a great bartender from Argentina
Stayed 1 night in Jul 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Prana hotel was right in the heart of downtown tulum close to restaurants and nightlife
Stayed 1 night in Jul 2024

10/10 Excellent

Damion

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay . The staff was very friendly and the room was extremely clean and modern. The plunge pool in the balcony was definitely a bonus perk especially with the warm weather. There are many nearby shops and restaurants within walking distance off the main roads.
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prana boutique
Convenient location. Helpful and friendly staff! Rosy was amazing! We had to switch rooms aftet thr first night. We got up graded at no extra charge. Delicious fine dinning! Try the chicken! We had it 3 times it was so amazing. NATIALIE treated us like rock stars! Many roof top and balcony pools and loungers. The water was hot and the rooms air condioned. Free safe Parking! Great spot for young couples and solo travelers.
Stayed 5 nights in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, close to everything.
Stayed 1 night in Jul 2024

6/10 Okay

Sina

Travelled with family, Travelled with group
Liked: Staff & service
Nice and clean rooms. The pool was super dirty. You can tell it hasn’t been cleaned in months.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pool

Stayed 1 night in Jun 2024

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexandra

Stayed 3 nights in Jun 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only gripe is with the insurance. We missed a flight due to mechanical issues with plane. Couldn’t stay the first night. No refund. It was more or less marketed on your site that it would cover unplanned issues. It was not covered.
Stayed 1 night in May 2024

10/10 Excellent

Daisy

Stayed 4 nights in May 2024

8/10 Good

Martin, Fort Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, however the pool was under renovation. We arrived at night, the bar tender on the roof top wasn’t there when we arrived, we had to wait for him and for the staff to turn on the jacuzzi. We found the drinks to be expensive $300 pesos per drink, but I guess that’s average in Tulum?!?
Stayed 1 night in May 2024

8/10 Good

SANGEETA

Liked: Cleanliness, staff & service, property conditions & facilities
The location and service both very good. Walking distance to supermarket, restaurants, car rentals.
Stayed 3 nights in May 2024

10/10 Excellent

Jalene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, the staff was professional, and all spoke English; great value for the price.
Stayed 4 nights in May 2024

8/10 Good

Timothy

Travelled with group
Thank you very much for your help.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled with my husband in February 2024. We loved everything! We had no complaints. We were a little nervous from prior reviews but we had a great experience. It’s clean, stuff is friendly, the pool(s) is on the roof. We always found parking and there is a big grocery supermarket type 5-7 min from the hotel. Then you are about 15 min walk from downtown where you have everything. We hardly moved our car. We would love to go back next year around the same time. It wasn’t too hot! In fact for us it was a bit chilly at night so we wore light sweaters everywhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Patrica

Liked: Cleanliness
we were in the presidential suite, the room was beautiful however the platform bed squeaked loudly with every move and mattress was terrible...the bed needs to be replaced that said dont miss the hidden gem of the roof top plunge pools and sitting areas 360 view of sunset and Tulum
Stayed 2 nights in Apr 2024

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
I loved this hotel. It’s brand new, great room and amenities. Rooftop and pool area is a highlight. The only negative thing I can say is that every room has a glazed window with no curtain which doesn’t make for an amazing sleep with light streaming in all night and early morning. That is the only thing- but it’s a design fault. Everything else I loved!
Stayed 2 nights in Apr 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, the rooftop was a great place to hang out. Staff was pleasant but not always personable/problem-solvers.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yashmyra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean boutique hotel. Staff was very friendly.
Stayed 1 night in Apr 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall we had a really positive experience over our 8 nights. We liked the quaint size and it was very clean. The rooftop set up with the pools was a nice touch! The main downside was that the hall lighting was on all nigh, and due to the unique placement of a bathroom window, it shone right into the bedroom. Made falling asleep hard. Convenient to have a major grocery store a few minutes away, so we could pop over and grab snacks!
Stayed 8 nights in Mar 2024

2/10 Terrible

Monique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DO NOT STAY HERE
Upstairs toilet leaked into our bathroom. When we told the front desk she sent someone up mop it up. It wasn’t until I went back to ask that they moved us. To the 4th floor with an out of service elevator… There was a rain storm that knocked all the power out. When I went to the front desk to check to see if they knew how long… we were told they do not know and that this happens every single time it rains… THAT SHOULD BE DISCLOSED! We checked out and went to the ALOFT (3 min away) who had power. I called to get a refund and was denied so I’ll be disputing the charges with my bank…
Stayed 2 nights in Apr 2024