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Playa Esperanza Hotel Tulum

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Esperanza Hotel Tulum

Cabin, 1 King Bed, Balcony, Sea Facing
Exterior
Cabin, Sea View, Ground Floor
Cabin, 1 King Bed, Balcony, Sea View
Outdoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
  • Las Palmas Public Beach
    5 min walk
  • Playa Paraiso
    13 min walk
  • Tulum Mayan Ruins
    12 min drive
  • Tulum, Quintana Roo (TUY)
    19 min drive

Room options

View all photos for Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

Romantic Cabin, Terrace, Sea View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

Cabin, Ensuite, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

Basic Cabin, Sea Facing

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

Cabin, Sea View, Poolside

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

Cabin, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea Facing

Cabin, 1 King Bed, Balcony, Sea Facing | Terrace/patio

Cabin, 1 King Bed, Balcony, Sea Facing

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

Cabin, 1 Queen Bed, Partial Sea View

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Sea View

Cabin, Sea View

Cabin, Sea View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

Cabin, Sea View, Ground Floor

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

Cabin, 1 Queen Bed, Balcony

  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, Garden View

Cabin, Garden View

Cabin, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

Cabin, 1 King Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Playa Esperanza Hotel Tulum

Beachfront hotel with relaxing spa services
When you stay at this beach hotel you can enjoy complimentary cabanas and free beach club on site.
Playa Esperanza Hotel Tulum offers 14 accommodations with safes and complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Playa Esperanza Hotel Tulum . During your stay, you're just a quick walk from Las Palmas Public Beach. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 1-minute drive from Playa Paraiso and 11 minutes from Tulum Beach
There's a restaurant on site. Public spaces have free WiFi. An outdoor pool, spa services, and tour/ticket assistance are also featured at Playa Esperanza Hotel Tulum . Free self parking is available.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to noon.
Playa Esperanza Hotel Tulum has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 9:00 AM–noon: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant

Things to do

  • Bike rentals
  • Free beach club
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Free beach cabanas

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance

More

  • Beach towels
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Playa Esperanza Hotel Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum

Playa Esperanza Hotel Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 39 reviews" "
Rating 8 - Good. 7 out of 39 reviews" "
Rating 6 - Okay. 4 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rider

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
Stayed 3 nights in Aug 2024

10/10 Excellent

Alondra

Stayed 2 nights in Jul 2024

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
Stayed 3 nights in May 2024

10/10 Excellent

Robin

Stayed 4 nights in Apr 2024

10/10 Excellent

Kenard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it !!
Stayed 5 nights in Apr 2024

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Playa Esperanza provided exactly what we wanted
What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
Stayed 8 nights in Mar 2024

10/10 Excellent

Mary Beebe

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!!! I continue to return multiple times a year!
Stayed 3 nights in Jan 2024

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time staying here and it was a pleasure. friendly kind staff and beautiful views
Stayed 2 nights in Dec 2023

6/10 Okay

Charessa

Travelled with group
Liked: Staff & service, property conditions & facilities
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days. One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason. The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service and staff! The beach to the hotel is amazing! Highly recommend
Stayed 2 nights in Nov 2023

6/10 Okay

Latasha

Travelled with group
Liked: Cleanliness, staff & service
The property has a very outdoor cabin feel to it it was decent but not luxury. Its good for a person who likes more of the nature feeling. I personally prefer luxury with a hint of the natural feeling but it was okay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible hotel
Ame este hotel... Nuestra estacion fue simplemente espectacular... Las habitaciones son super romanticas y tienen un contacto tan tan especial con la naturaleza. De verdad que es un lugar espectacular. Eso si para entrar consideren que les van a cobrar el brazalete porque esta dentro del parque nacional de Tulum y hay guardia nacional y NOOO dejan meter nada de botellas de plastico asi que si llevas te las van a tirar. A pesar de que hay que pagar un brazalete cada dia vale totalmente la pena es una joya de hotel.
Stayed 1 night in May 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 de 10 en todos los aspectos
Stayed 1 night in Aug 2024

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vistas al mar, tu cabaña a tan solo unos metros de la playa, personal atento y siempre al tanto de lo que necesites. La habitación con todas las comodidades para el descanso óptimo. Piscina pequeña pero refrescante con espectaculares vistas
Stayed 2 nights in Aug 2024

10/10 Excellent

ABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 2 nights in Jun 2024

10/10 Excellent

Elin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

8/10 Good

Jesus

Travelled with partner
Liked: Staff & service
Se fue la luz 2 dias seguidos,y en la tarde se siente mucho calor
Stayed 2 nights in May 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo el hotel
Stayed 4 nights in May 2024