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Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, Ocean View, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Double Room, Ocean View, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Piedra Escondida. During your stay, you're just a quick walk from SFER IK. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, beach bar and bar/lounge offer choices for drinking and dining
  • Motorhome/coach/lorry parking available for a fee
  • Services include supervised childcare, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach
  • Within a 15-minute walk of Tulum Beach and Tulum National Park
  • Airport shuttle service available for a fee

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Self parking is free. Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 9 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Piedra Escondida offers 9 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM. An additional breakfast is available daily for a fee.

Piedra Escondida has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Piedra Escondida offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • Pets and service animals are not allowed at Piedra Escondida

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Carbon monoxide detector
  • Smoke detector
  • Reservations are required for on-site COVID-19 testing
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Piedra Escondida Hotel Tulum
  • Piedra Escondida Hotel
  • Piedra Escondida Tulum
  • Piedra Escondida
  • Piedra Escondida Hotel
  • Piedra Escondida Tulum
  • Piedra Escondida Hotel Tulum

You should know

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.