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Náay Tulum Curamoria Collection

4.0 star property
VIP Access

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Photo gallery for Náay Tulum Curamoria Collection

Rooftop terrace
Minibar, in-room safe, iron/ironing board, free WiFi
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle Itzamna Mza 26 Lote B88, Av Aldea Zama, Tulum, QROO, 77780
  • Dos Aguas Park
    ‪17 min walk‬
  • Tulum National Park
    ‪3 min drive‬
  • Temple of Doom
    ‪7 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Villa Master)

Suite (Villa Master)

Suite (Villa Master)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Naala Tulum

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (473)
The price is €89
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Naala Tulum

About this property

Náay Tulum Curamoria Collection

Hotel with a full-service spa, near Tulum National Park
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, free use of bicycles, and tour/ticket assistance are onsite. Housekeeping is available on request.
Náay Tulum Curamoria Collection offers 36 air-conditioned accommodations with minibars and espresso makers. 49-inch LCD televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Náay Tulum Curamoria Collection. During your stay, you'll be within walking distance of Tulum National Park. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes complimentary bicycles
  • Just a 3-minute drive from Tulum National Park and 6 minutes from Cenote Calavera
  • Airport and local-area shuttle service available for a fee
Náay Tulum Curamoria Collection offers its guests a full-service spa, an outdoor pool, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Náay Tulum Curamoria Collection. A roundtrip airport shuttle and an area shuttle are available for a fee. Self parking is free.

This 4-star Tulum hotel is smoke free.

Náay Tulum Curamoria Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Bike storage
  • Free bike hire
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Composting
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Naay Boutique Hotel Tulum
Naay Boutique Tulum
Naay Boutique
Naay Boutique Hotel
Naay Boutique Hotel by Curamoria
Náay Tulum Curamoria Collection Hotel
Náay Tulum Curamoria Collection Tulum
Náay Tulum Curamoria Collection Hotel Tulum

Náay Tulum Curamoria Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 305 out of 457 reviews
Rating 8 - Good. 104 out of 457 reviews
Rating 6 - Okay. 22 out of 457 reviews
Rating 4 - Poor. 10 out of 457 reviews
Rating 2 - Terrible. 16 out of 457 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with the friendliest staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Huge thank you to Ivan, Rodrigo , and primo for making our stay a great one.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

shawnta

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I vacationed here for five nights. We were beyond pleased with the service, accommodations and rooftop pool and restaurant. We loved the quinoa bowl and key lime pie! The service at the restaurant was exceptional. Angel and Edmundo were fantastic. The room had everything we needed, including ice-cold AC! And the front desk staff was very friendly and helpful in arranging excursions and transportation to and from the Cancun airport. This location is very close to spas, restaurants and convenience stores. We loved Fitalicious and Lotuspa nearby. We plan to return for another vacation!
Stayed 5 nights in Jun 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly and helpful. My boyfriend and I were celebrating our anniversary, and they decorated our room with rose petals and balloons — so sweet and thoughtful. Would definitely stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The hotel was excellent but not in the best area.All staff was super nice,helpful and went above and beyond for us.
Stayed 4 nights in May 2024

10/10 Excellent

Behnaz

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Tulum
This hotel was a lovely oasis in a beautiful and quiet neighborhood. Tulum can be an exhausting city, and the Naay Tulum Hotel was a peaceful and lovely place to spend time. The staff would go above and beyond to make you feel comfortable and it felt more like a bed and breakfast than a hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Atinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 3 nights in May 2024

10/10 Excellent

Gareth

Stayed 2 nights in Apr 2024

10/10 Excellent

katelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave a horrible hotel situation and came here day of booking. The girl at the front and the manager were so sweet and really helped us, we even paid a small amount for an upgraded room we didnt see online. This place was a way better vibe, the room was clean the shower had warm water and it wasnt loud or noisey. This is my second time here i would definitely come back.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edouard

Stayed 3 nights in Apr 2024

10/10 Excellent

lizette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with close to local spots. Though, it was hard to find the hotel. Navigation first took me one way and then where it would tell you to turn it was blocked off and couldn't turn.
Stayed 4 nights in Feb 2024

10/10 Excellent

NATASCHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Vibe
This is a favorite place for me and my family. The staff is very friendly and helpful. Nice rooftop restaurant, and beautiful rooms with great amenities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eva

Stayed 1 night in Jan 2024

2/10 Terrible

Muhtaseem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

Robert

Stayed 4 nights in Jan 2024

2/10 Terrible

Anthonia

Travelled with family
Disliked: Amenities
Nervous upon arrival there were 3 police officers in the lobby and guest complaining of stolen money from their room safe that was apparently switched out. I opted to not get cleaning during my stay because of this fear but they asked me constantly if I wanted to clean the room. When leaving I was asked to wait for room inspection then told a robe was missing and I had to pay for it. I even opened my luggage to show them I didn’t have a robe and didn’t recall if the robe was ever in the room to begin with. I was between this property and aloft and wished I stayed T the bigger brand hotel.
Stayed 3 nights in Jan 2024

2/10 Terrible

Kerry

Disliked: Staff & service, property conditions & facilities, room comfort
No AC and they tried avoiding us a refund
Absolutely the worst arrival experience we had with this hotel. They waited until we arrived there late at night to inform us that the AC was broken in our room and there was no other rooms available that they could switch us to. Note that it is hot in Tulum and there was no way we were able to sleep without an AC. For something so crucial they should have contacted us earlier so we would have had time to make alternative arrangements. The staff said it was going to be fixed the next day and when we called the next day, they said “it was going to be fixed tomorrow” again. Thankfully after our first interaction we felt they were super unreliable and already replaced our booking with another hotel. The worst part when we asked for a full refund as we never stayed, the “manager” was never there and they kept asking us to call back tomorrow. Before when you book with this place.
Stayed 5 nights in Jan 2024

8/10 Good

ReAndra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Boutique Hotel with a luxurious feel
The staff at the hotel are wonderful and we're very helpful during our stay. Chris and Armando helped us get taxis and gave us recommendations. The only reason I give 4 stars is because Tulum occasionally has power outages. Luckily the hotel runs on a generator but this caused issues with the air conditioner, meaning it wasn't working during our stay. However, they did upgrade our room and provided a fan, which was the best they could do under the circumstances! The area (Aldea Zama), was quiet and a lot different from the hotel zone. We liked this, however as you probably know by now, taxis are very expensive so trying to get to the hotel zone for the beach, etc. was expensive and there was a lot of traffic around dinner time. Tulum Centro is close (less than 10 min taxi ride) and when you don't feel like venturing too far for food there are plenty of restaurants near the hotel and a 7/11. There's even a small cenote nearby that's cool to visit. Overall we enjoyed our stay!
Stayed 5 nights in Dec 2023

6/10 Okay

Christie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We recently stayed at The NAAY for 6 nights over New Year's '23-'24 and overall, I had a pleasant experience with a few exceptions. The room was well-designed and comfortable with good a/c and basic amenities. The front desk staff (Alejandro and Omar) were friendly, helpful, and professional. The hotel's location was also conveniently located in the Aldea Zama, an upscale dining and shopping area between Tulum and the beach. There are a lot of nice restaurants and shops within walking distance and we felt very safe. It's a new(ish) development with lots of construction in the area and the streets can be difficult to navigate (even with GPS), but it's very doable. The downside of our stay ranges from minor issues to semi-serious problems. 1st and foremost, I was bitten by a bed bug. They have a distinctive bite pattern (3 dots in a triangle). I wanted to rule this out as a possibility, but it's a fact, it happened. Also, we were in the jungle and I didn't want to make a big deal out of it, but it is an issue. 2nd, we requested our room be cleaned on 3 separate occasions and it was cleaned only once during our stay and that was on our final day of the trip. The hot tub was barely warm, shut off at 9p and the bathroom was poorly lit. Once these issues are addressed, I would recommend the NAAY if you're not staying at a resort on the beach. It could be a 4-star hotel with a little more effort and attention to detail, cleanliness, and request response times. 3 stars
Stayed 7 nights in Dec 2023

6/10 Okay

Adeola

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is a really hard to get to/follow directions on a map. It's kind of buried in the center of construction and tourist walkways which makes it difficult for cars to get through. We felt a bit dazed and trapped in the luxury king sized room (the most expensive room, yet has no windows or any source of light). There is no air conditioning inside the hotel itself (apart from the rooms) which can be a frustrating after a long day in the heat. However, staff was super nice and helpful. Room service was pretty average and you're better off eating from the restaurants around the hotel instead of the food in the hotel.
Stayed 6 nights in Dec 2023

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