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NAJ TULUM

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NAJ TULUM

Exterior
Deluxe Room
Deluxe Suite | Living area
Deluxe Suite | Terrace/patio
Deluxe Suite

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Outdoor space
  • Laundry

Explore the area

Map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Tulum National Park
    4 min drive
  • Hospital de Tulum
    5 min drive
  • Dos Aguas Park
    5 min drive
  • Tulum, Quintana Roo (TUY)
    15 min drive
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Room options

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Luxury Penthouse

Luxury Penthouse

Luxury Penthouse

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Balcony view

Deluxe Room

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Large Twin Beds

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includes taxes & fees
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About this property

NAJ TULUM

Luxury Tulum aparthotel in Zama with free parking
An outdoor pool, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a Smart TV with digital channels. Comforts include a Select Comfort bed and Egyptian cotton sheets, and guests will also find conveniences like a dining area and a sitting area.
NAJ TULUM offers 14 air-conditioned accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 53-inch Smart televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at NAJ TULUM, you'll be within walking distance of Tulum National Park. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This luxury aparthotel has 14 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Select Comfort bed, and a dining area
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes bike rentals and scooter/moped rentals
  • Just a 4-minute drive from Tulum National Park and 10 minutes from Tulum Beach
NAJ TULUM offers its guests an outdoor pool, a rooftop terrace, and a garden. Public spaces have free WiFi. The luxury NAJ TULUM also features a picnic area, concierge services, and laundry facilities. Free self parking is available.

This 4.5-star Tulum aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Kitchen

  • Fridge (full size)
  • Stovetop
  • Espresso maker
  • Blender
  • Cookware/dishes/utensils
  • Mixer
  • Toaster
  • Freezer
  • Cleaning supplies

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Egyptian cotton sheets
  • Bed sheets provided
  • Select Comfort bed

Bathrooms

  • Shower
  • Toilet paper
  • Hairdryer
  • Towels provided
  • Soap
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 53-inch smart TV with digital service

Outdoor areas

  • Rooftop terrace
  • Fully fenced
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Computer monitor
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 90
  • Soundproofing
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Guidebooks/recommendations
  • Iron/ironing board
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free bottled water
  • 24-hour front desk
  • Restaurant dining guide

Location highlights

  • Near the ocean
  • Near the sea

Things to do

  • Bike hire on site
  • Scooter/moped hire on site
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards
  • Outdoor lighting

General

  • 14 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NAJ TULUM Tulum
NAJ TULUM Aparthotel
NAJ TULUM Aparthotel Tulum

NAJ TULUM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 49 reviews" "
Rating 8 - Good. 11 out of 49 reviews" "
Rating 6 - Okay. 1 out of 49 reviews" "
Rating 4 - Poor. 0 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

9.6/10

Cleanliness

9.4/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities
Had a nice stay. Rooms and beds are comfy. Only thing is we asked for an upgrade and we were told it would be too expensive. Probably our one night stay wasn’t worth the upgrade for them but we were willing to do it if we were given the choice. Their loss.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the whole entire hotel experience! Very Homey! Braulio is amazing!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Dakota

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hosts were Amazing Nath checked us in and made us feel right at home! The wonderful man at checkout not only help us carry our bags to our car but also give us so many wonderful recommendations!! Could not recommend this place enough will definitely be staying again! The roads are well paved there is grocery store “fresh market” 2 minutes down the road. And lots of cute restaurants around! If you are staying in the building closes to the main road you can hear a light hum of traffic but it didn’t keep me awake at all! There are 4 parking spots, we parked on the street and our car was perfectly safe, they have cameras to watch your car. They check in with me every step of the way upon booking and made me feel excited about the trip. You can tell that everyone who works on the property loves their job! The bed was cozy and everything was very clean the kitchen had everything we needed! This is a most stay location! (They do have beach towels that you can bring to the beach or Cenote with no charge as long as you bring them back!)

10/10 Excellent

Gui

Stayed 4 nights in Jun 2024

10/10 Excellent

Amanda N

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely 4 night stay the first week of June. Upon our arrival Braulio was there to greet us and show us to our room where he gave us an in depth tour of our quarters and a rundown of the property. He was available 24/7 for any questions and concerns. Room was clean and well appointed. The bed was very comfortable which is of the utmost importance to us when travelling. Parking was easy and we were within a mile of restaurants, bars, etc. if we find ourselves in Tulum again we will definitely return to this property.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big shoutout to Braulio for making this stay smooth and memorable. He went above and beyond to asure we were accommodated and even welcomed us with recommendations around the area to enjoy (events,food,etc). I was amazed of how beautiful this place was and the people in it made it better. Def one of the best places I’ve stayed at so far and the customer service was above and beyond
Stayed 6 nights in May 2024

10/10 Excellent

Zaimis Alejandra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Trisha

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Fitzroy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and welcoming. It had everything i needed.
Stayed 2 nights in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Jeilynn

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

8/10 Good

Lisset Alessandra Aguilar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our Experience at Naj was a very good one. Braulio, the host, was very friendly and helpful. The property is in the trendy Aldea Zama neighborhood. Good restaurants nearby. The property is well kept. It's a little noisy tho, there is a main road behind the building.
Stayed 7 nights in Apr 2024

10/10 Excellent

Kaila

Liked: Cleanliness, property conditions & facilities
Wonderful and peaceful
Stayed 3 nights in Apr 2024

10/10 Excellent

Faraz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, nice aesthetics. Braulio was a wonderful host too.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time in tulum, and Naj definitely made me want to go back!!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Katyanna

Liked: Cleanliness, property conditions & facilities
Incredible stay at Naj Tulum. Wouldn’t hesitate to book again and likely will do so soon.
Stayed 4 nights in Mar 2024

2/10 Terrible

sevag

Stayed 6 nights in Dec 2023

10/10 Excellent

santiago

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at this establishment. The rooms were exceptional, the location exuded tranquility, and Manager Braulio provided a warm welcome, offering assistance with any inquiries, including detailed information about the local area, recommended destinations, and helpful tips. The entire staff exhibited remarkable hospitality, making it our earnest recommendation for anyone seeking accommodation.
Stayed 12 nights in Dec 2023

6/10 Okay

Volodymyr

Travelled with partner
Liked: Property conditions & facilities
The property itself was not bad, it is not old, everything inside is looking like in the photos, but...the service was poor, i would say even upsetting, because you need to ask the host for everything and every day. For example every day you need to ask for water, coffee sticks (there were two coffee sticks at the beginning as there is a coffee machine there) sugar...every second or third day you need to ask for toilet paper, fresh towels and so on... The cleaning was every second day which is not that bad, but they only make up your bed, and wash the dishes and take out trash... What about the area - construction all around which is going even on weekends. Now about the host - very pleasant guy, was always ready to help you, gave few advises, where to go and what to do, but as i said there should be a list of what is included in to the price and what have to be paid extra and you do not have to ask for such things like water, towels, sugar, coffee, and so on Over all, it was definitely not the worst place we have been in our life, but they need to work on logic of there services.
Stayed 7 nights in Dec 2023

10/10 Excellent

Roman

Liked: Cleanliness, room comfort
The absolute best. Highly recommended!
Our stay was nothing short of amazing. The property is new, with great design and styling. Spacious, comfortable bed, fast wifi, great AC. Plus the manager, Braulio, was always in touch - providing recommendations for the best places to eat/drink around Tulum. He was also helpful with some questions we had about the area. The only note - if you’re a light sleeper, it might be a little loud for you because of a nearby road, but it’s not too bad. Didn’t bother us after the first nice. Look no further, Naj Tulum is awesome.
Stayed 8 nights in Dec 2023

8/10 Good

Katy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The accomodation itself was very lovely - bed very comfortable, kitchennette useful and nice toiletries. The "private pool" was a cold plunge tub - nice to cool off after a day out. The communal rooftop pool is very small - can't swim properly and would be awkward if another person was already in. The rooftop view, loungers were nice. It's very noisy, we were in the room furthest away from a main road and still heard a lot of traffic noise with the doors shut. Obviously the noise was worse when sitting outside- not peaceful jungle vibes. The hotel is one of very few completed in the area and the rest are a complete construction site, so not nice to wonder around and there was plenty of construction noise too. The views are of unfinished hotels. The hotel is far from the town centre and the beach - if you want to stay there you'll want your own transportation or take taxis, both options are extortionate. We wanted to walk places but it'd be 45 mins on a dodgy road. There were no big supermarkets nearby so we were relying on the hotel for water which we could only get through the staff who'd bring a jug over - not ideal as we wanted to stay hydrated in the heat and must have been annoying for them too. There's no food outlets at the hotel and a handful of restaurants nearby are overpriced and rip tourists off. The accomodation was lovely overall but if I were you, I'd wait ~2 years when the area is more established and there are better links/shuttles to town/beach.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was amazing! Loved every single detail about it! Our host Braulio was on top of everything, always checking in ti make sure we didn’t need anything and sent us some great refs on local food and spots. The place itself was beautiful, definitely an oasis in the jungle, would definitely recommend and would stay there again without a doubt!
Stayed 6 nights in Dec 2023

10/10 Excellent

Takeru

Liked: Cleanliness, amenities, property conditions & facilities
I was supposed to stay there for three nights but I had to cancel the first night due to the flight delay. The next day, I finally arrived there and checked in. The room looked even more spacious than I imagined. It turned out that the host, Braulio, very kindly upgraded my room because I missed staying for the first night. That was an amazing surprise for me. He even let me know all kinds of recommendations in the area (Restaurants, Bars, e.g…). He really takes care of the guests. I have to mention the property itself, too. I really liked the design of the room, exterior and the garden. Everything was very well designed and it has a great relaxing vibe. The kitchen is perfectly equipped and has everything you need(a coffee machine, a toaster and a juicer etc..) If you consider staying here, you may have to put a day of just spending time relaxingly without doing anything in NAJ on your itinerary (That's exactly what I should've done…) That's how relaxing and cozy this place is. I will definitely come back

10/10 Excellent

Takeru

Stayed 2 nights in Dec 2023