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Maya Pax

3.0 star property

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Photo gallery for Maya Pax

Balcony
Garden
Apartment, Pool View | Private kitchen
Apartment, Pool View
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • Barbecue grill
  • Laundry
  • Air conditioning

Explore the area

Map
Carr. Tulum-Carrillo Puerto, Tulum, QROO, 77780
  • Hospital de Tulum
    ‪12 min walk‬
  • Dos Aguas Park
    ‪17 min walk‬
  • Temple of Doom
    ‪5 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪15 min drive‬

Room options

Double Room, Garden View

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Bungalow, Garden View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, Pool View

Apartment, Pool View

Apartment, Pool View

  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Similar properties

Reception

The Strabon Tulum

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (179)
The price is €81
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Strabon Tulum

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Maya Pax

Tulum apartment in Tulum City Center with free parking
This apartment building features an outdoor pool, concierge services, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance, and a garden are onsite. Each apartment features a kitchen, free WiFi, and a coffee/tea maker. Free bottled water, a ceiling fan, and a shower are among the other amenities that guests will find.
Maya Pax offers 8 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 3-star apartment have kitchens.

Bathrooms include showers and complimentary toiletries. This Tulum apartment provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Maya Pax, you'll be within walking distance of Hospital de Tulum. Free WiFi in public areas, free self parking, and an outdoor pool are available. Built in 2008, this comfortable apartment building has 8 apartments on 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a coffee maker, and a shower
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Maya Pax, you'll find an outdoor pool, barbecue grills, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Maya Pax also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided

Entertainment

  • TV in a common area

Outdoor areas

  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • MXN 300 per accommodation per stay
  • Welcoming cats and dogs only

Suitability/Accessibility

  • No lifts

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Free bottled water
  • Front desk (limited hours)

Location highlights

  • In the city centre

Things to do

  • Scuba diving nearby
  • Snorkelling nearby
  • Kayaking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 rooms
  • 2 floors
  • 4 buildings
  • Built in 2008
  • Individually decorated

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 300 per accommodation, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per person (roundtrip)
  • Pet fee: MXN 300 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments
Mobile payment options include: PayPal
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Maya Pax offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. For any questions, please contact the property using the information on the booking confirmation.
A 100% deposit is payable by PayPal or wire transfer. Guests will receive an email from the property with payment instructions within 24 hours of booking.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maya Pax Aparthotel Tulum
Maya Pax Aparthotel
Maya Pax Tulum
Maya Pax
Maya Pax Tulum
Maya Pax Apartment
Maya Pax Apartment Tulum

Maya Pax Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 42 reviews
Rating 8 - Good. 17 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 2 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Great location and beautiful place
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place is very nice! I am happy with what they were working with. The location is nicely outside of the major Tulum area. Parts to consider improvement is the parking lot has large holes filled with water that make it scary to drive your car through especially if you have a low car. Also it can be noisy at night. We had a bungalow and I think a bird lives on the roof. Besides these things the property itself is very beautiful and the people running the place are very nice.
Stayed 3 nights in Nov 2018

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice, quiet apartment on the edge of town
A nice, comfortable apartment on the edge of town, but within walking distance (10 - 15 minutes) of many bars and restaurants. We found the bedroom very comfortable with excellent air conditioning, and ceiling fans in the rest of the apartment. A well equipped kitchen if you wanted to cook for yourself (which we did). A nice pool. The only downside for us was not having any chairs (apart from the dining table and outside on the patio) to sit on inside.
Stayed 3 nights in May 2018

10/10 Excellent

Pat, Seattle Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious rooms. Could easily sleep six
Goid kitchen good beds. Large eating area. Entry was locked when we arrived at 9 p.m. had to ring for service. Staff reserved a cab for us for the next morning.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was difficult as the staff is only on site a few hours a day but it wasn’t too bad and we were able to check in within 30 minutes. Otherwise service was good. Bed was not that comfortable. They should buy new beds, sheets and blankets. I would have given five stars if that would have been better.
Stayed 7 nights in Oct 2017

2/10 Terrible

Brent, Kelowna, B.C.

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Choose something else
Bed was rock hard, A/C didn’t work, free bikes but not enough for every guest, suite was big and had a kitchen but we were told that grocery store was 20min away so you would have to take a cab. Pictures are deceiving of property grounds. No cushions on pool chairs looks very run down in person. Zero water pressure for shower. Took 10 min of shower running to get warm water. Left after first night to stay somewhere comfortable but came back two nights later but no staff working on Sunday’s to give us our keys. Called the number at the front but they said they couldn’t get them to us. HOW IS THIS A REAL HOTEL!? Manager wouldn’t give us any sort of refund even though we couldn’t get in to the place we paid for. Worst experience we have ever had travelling anywhere. STAY AWAY. Note: Diana was very sweet and helpful (front desk staff) but management needs to pick a different career or take a course in hospitality. Terrible.
Stayed 8 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, to most part.
Nice, spacious, clean apartments in serene compound. A little far by foot to town center. Had no hot water during my stay.
Stayed 1 night in Nov 2017

10/10 Excellent

Roberto, Cd, Juarez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and service
Everything is excellent, the service, the hospitality, the staff, the pool
Stayed 1 night in Sep 2017

8/10 Good

chris

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean and the lady was very helpful and told us about all the good food joints and all the local attraction and how to reach them.
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
It's a nice comfy place I would definitely come back
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking cancelled
Booking cancelled with short notice to us. Room was given to another guest with the excuse they wanted credit card details.

8/10 Good

Aaric

Liked: Cleanliness, property conditions & facilities, room comfort
A great location. You're far enough "out of town" that you don't get the street noise, but you're close enough either walking or borrowing their bikes that it's only 5 minutes to all the shops/restaurants.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulum
My family enjoyed the stay. Especially the presence of Toroto the cat. They have bycicles for free ridings

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean apartment on gorgeous property
Large apartment. Great value. Very quiet property. Beautiful.

8/10 Good

Barrie, Sevenoaks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beechy Lees Bees tour of Mexico
This was a two night stop on our tour of Yucatan. We were going to Xel Ha the day after our arrival and this was perfectly positioned. The hotel room was immaculate and the staff very helpful. It is positioned in a very quiet neighbourhood o, not near the breaches but handy for the centre of Tulum. We recommend this hotel.

8/10 Good

Michele, Monument, CO

Liked: Cleanliness, staff & service
Tulum Rental
The room was great for two people but the pull out couch was a bit uncomfortable for our teenagers. Overall it was a nice place.

8/10 Good

Monty, Alberta canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place to stay/ family/ affordable
We used this hotel as a base for the area it is about 1 km from the Tulum main strip We were greeted by the manager and shown around, he filled us in on areas to check out that suited our interests

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice apartment complex near the edge of Tulum
A 60-90 minute drive from CUN airport (depending on traffic), the place hard to find (neither the cab driver nor any locals knew the location by name, and the location is new enough that there are not street addresses). In the management's defense, they had sent us a nice diagram of where exactly the complex was located, but we underestimated how difficult it would be to find. We spent one night in our original room, but after discovering that the AC was not working, we were moved into another unit that had a working AC. Luckily, that unit was also a bit nicer, and we were very pleased with the relocation. We rented a very nice pair of bikes from the management for a very reasonable price, and due to them not being available on day 1, we were given the first few days free as well. Tulum's main drag was about 5 minutes away on bike, and the beach was approximately a 30 minute bike ride from our apartment (all on either quiet streets or the bike path). We would definitely recommend bikes, as the apartments are a little far for walking. All in all, it was a very pleasant experience, although honestly the apartment was a bit big for our needs. There was another group of 2-3 couples that was also staying there at the same time, and that seemed like the ideal use of the space: plenty of room in the apartments, and lots of room and facilities for group activities.

4/10 Poor

Shahrzad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Luiz Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo, excelente custo benefício.
Staff super atencioso, prestativo. Nos forneceram mapas e dicas da região. O gerente nos forneceu seu telefone particular para contato. A 5 minutos de carro do centro de Tulum.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
El lugar muy acorde al estilo de la zona. No me gusto qye esta en una calle demasiado obscura sin pavimento ni anuncios para llegar al hotel. Muy escondidi a pezar de que es muy facil de llegar, ya cuando ubicas el lugar no ponen letreros para ubicarlos mas facil.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019