10/10 Excellent
??
Travelled with family and small children
13 Apr 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
??
Stayed 2 nights in Mar 2023
Magic Xcacel
4.5 star property
Choose dates to view prices
Photo gallery for Magic Xcacel
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Bar
- Pool
- Spa
- Breakfast available
- Parking included
- Housekeeping
Explore the area
Avenida Balché, Mza 8 Lote 11 y 12, Tulum, QROO, 77776
- Xcacel Beach8 min walk
- Jungle Place8 min walk
- Xcacelito Beach6 min drive
- Cozumel, Quintana Roo (CZM-Cozumel Intl.)276 min drive
Room options
View all photos for Family Double Room
Family Double Room
- 35 sq m
- Sleeps 4
- 2 King Beds
View all photos for Deluxe Room
Deluxe Room
- 35 sq m
- Sleeps 3
- 1 King Bed
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About this property
Magic Xcacel
Luxury hotel with a full-service spa and free valet parking
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Magic Xcacel offers 6 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
During your stay at Magic Xcacel, you're just a quick walk from Xcacel Beach. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
- Free WiFi (speed: 25+ Mbps)
- Free valet parking and extended parking
- Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
- Continental breakfast served daily for a fee
- Take a swim in the outdoor pool
- Treat yourself to manicures and pedicures, facials, or deep-tissue massages at the spa
- Services include babysitting, dry cleaning/laundry, and a concierge
- Onsite recreation includes bike rentals
- 9 minutes by car from Xel-Há Park and 14 minutes from Akumal Beach
- Beach shuttle service available for a fee
Magic Xcacel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
Spa services, tour/ticket assistance, and a garden are also featured at the luxury Magic Xcacel. Valet parking is free.
Smoking is allowed in designated areas at this 4.5-star Tulum hotel.
For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 11:30 AM.
Magic Xcacel has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and public transport
- Free extended parking on site
- Free secured, uncovered valet parking on site
- Wheelchair-accessible parking available
- On-site parking includes off-street options
- Free off-site parking within 3 ft
- Beach shuttle (surcharge)
Food and drink
- Continental breakfast available for a fee daily 6:00 AM–11:30 AM: USD 25 for adults and USD 18 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
Things to do
- Bike rentals
- Full-service spa
- Outdoor pool
Family friendly
- Babysitting (surcharge)
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Front-desk safe
Guest services
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Front desk (limited hours)
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Wedding services
Outdoors
- Garden
- Outdoor entertainment area
- Outdoor furniture
Spa
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - sports
- Massage/treatment rooms
- Outdoor treatment areas
- Treatment room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- This property does not have any lifts
- Lever door handles
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible (may have limits)
More
- Couples dining
- Designated smoking areas
- Romance packages available
Room amenities
Bedroom
- Bed sheets
- Down duvet
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Portable fan
- Premium bedding
- Select comfort bed
Bathroom
- Hairdryer (on request)
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Food and drink
- Champagne service
- Free bottled water
More
- Chef
- In-room massage
- Individually decorated
- Individually furnished
- Mobile key entry
- Safe
- Soundproofing
Policies
Check-in
Check-in start time: noon; Check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Special check-in instructions
The front desk is open daily from 7:00 AM - 3:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Renovations and closures
This property will be closed from January 3 2024 to November 10 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Access methods
Front desk (limited hours)
Pets
- Pets and service animals are not allowed at Magic Xcacel
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are available for USD 15.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Spa fee: USD 85 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: approximately USD 25 for adults and USD 18 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: 50 percent of room rate (subject to availability)
- Crib (infant bed) fee: USD 15.0 per night
- Laundry fee: USD 45 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 3:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 84300783
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Magic Xcacel Hotel
Magic Xcacel Tulum
Magic Xcacel Hotel Tulum
Magic Xcacel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 1 out of 2 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Loreto Martin
10 Jan 2023
Loreto Martin
Stayed 1 night in Jan 2023