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La Valise Tulum, member of Small Luxury Hotels

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Valise Tulum, member of Small Luxury Hotels

Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Master Suite
Master Suite
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • On private beach
  • Breakfast included
  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Carretera Tulum-Boca Paila Km 8.7, Tulum, QROO, 77780
  • Tulum Beach
    1 min walk
  • Ven a la Luz Sculpture
    18 min walk
  • Playa Akun
    28 min drive
  • Tulum, Quintana Roo (TUY)
    32 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Cenote Master Suite - Jungle Side

Cenote Master Suite - Jungle Side | Terrace/patio

Cenote Master Suite - Jungle Side

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room

Garden View Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Lower

Garden Suite Lower

Garden Suite Lower

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Suite Upper - Jungle Side

Jungle Suite Upper - Jungle Side

Jungle Suite Upper - Jungle Side

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Room - Jungle Side

Jungle View Room - Jungle Side

Jungle View Room - Jungle Side

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Upper

Garden Suite Upper

Garden Suite Upper

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Suite Lower - Jungle Side

Cenote Suite Lower - Jungle Side | Terrace/patio

Cenote Suite Lower - Jungle Side

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | View from room

Junior Room

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Lower - Jungle Side

Signature Suite Lower - Jungle Side

Signature Suite Lower - Jungle Side

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Upper

Beachfront Upper

Beachfront Upper

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Room

Beachfront Room

Beachfront Room

  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite Upper - Jungle Side

Signature Suite Upper - Jungle Side

Signature Suite Upper - Jungle Side

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Be Tulum Beach & Spa Resort
Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (394)
The price is €729
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Be Tulum Beach & Spa Resort

About this property

La Valise Tulum, member of Small Luxury Hotels

Luxury hotel on the beach, with 2 outdoor swimming pools
Catch some rays on La Valise Tulum, member of Small Luxury Hotels's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
La Valise Tulum, member of Small Luxury Hotels offers 22 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at La Valise Tulum, member of Small Luxury Hotels. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • For dining with a beachfront location, stop by La Valise Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, Swedish massages, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a private beach and complimentary bicycles
  • Just a 2-minute drive from Sian Ka'an Biosphere Reserve and 7 minutes from Tulum National Park
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At La Valise Tulum, member of Small Luxury Hotels you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. Self parking is free.

This 4.5-star Tulum hotel is smoke free.

Guests are served free continental breakfast daily from 8 AM to 11:00 AM.
La Valise Restaurant - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
NÜ Tulum - Overlooking the garden, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8 AM–11:00 AM
  • 2 restaurants and 2 coffee shops
  • 2 poolside bars, 2 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Valise Restaurant
  • NÜ Tulum

Things to do

  • 2 outdoor pools
  • Bike parking
  • Designer shops
  • Free beach club
  • Free bike hire
  • Full-service spa

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water

More

  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Valise Tulum, member of Small Luxury Hotels

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Valise Tulum Hotel
Valise Hotel
Valise Tulum
La Valise Tulum
La Valise Tulum, member of Small Luxury Hotels Hotel
La Valise Tulum, member of Small Luxury Hotels Tulum
La Valise Tulum, member of Small Luxury Hotels Hotel Tulum

La Valise Tulum, member of Small Luxury Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 129 out of 145 reviews" "
Rating 8 - Good. 9 out of 145 reviews" "
Rating 6 - Okay. 3 out of 145 reviews" "
Rating 4 - Poor. 1 out of 145 reviews" "
Rating 2 - Terrible. 3 out of 145 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Good not great but with amazing staff
First of all the property has amazing and friendly staff, very nice food and a super beautiful view on the beach from the breakfast place on the beach side. The room we booked had a very pretty bedroom and outside area with small pool, however the upstairs terrace looked down into dirty jungle (empty bottles and cans) and the area looked sad (2 dirty old hammocks and that’s it). All that wouldn’t have put me off but to get to your sink and toilet you had to leave the room through a door so the sink is outside in the heat with all the insects and the toilet had an open roof which resulted me finding a variety of scary insects. After one night we asked if they have any rooms with bathroom inside and OMG we got a huge upgrade thanks to the manager Nathalie. It was a beautiful outstanding suite which would have been perfect if the AC was stronger and the hotel was cleaner and in better condition in general.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved La Valise! It was very clean and luxurious, the staff was very kind and helpful! The spa is beautiful and the massages were amazing! Cons: The road to the property is not in the best condition, very narrow with lots of cars, bikes and pedestrians don’t is very chaotic. Lots of construction. Everything near the hotel is very expensive! $20 for a 5 min cab drive. $200 for restaurants so be prepared!
Stayed 5 nights in Jul 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roll-out bed to the deck
Stayed 5 nights in Jul 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Love the environment. Really recommend .A place to RELAX.
Stayed 2 nights in Jul 2024

10/10 Excellent

Evie

Liked: Cleanliness, staff & service, property conditions & facilities
lovely luxury stay
Stayed 4 nights in May 2024

10/10 Excellent

Jeremy, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and amazing staff!! We loved everything!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Renee, Grapevine

Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time here, 6 days, beautiful property. The staff were very welcoming, knowledgeable, engaging and helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kevin Trelles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La valise was nice, the staff amazing!
Stayed 2 nights in Jun 2024

6/10 Okay

Robyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible hotel. Amazing service and catered to all our needs. Will definitely return.
Stayed 4 nights in May 2024

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Christine, Carlsbad

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a small, boutique hotel but the level of service is above and beyond. The staff is so friendly, knows all of the guests names and make everyone feel so comfortable. Very quiet as the restaurant and beach areas are for guests only. And while very hot/humid in mid-May, the jungle pool is so beautiful and relaxing. Beware of the bugs on jungle side though. I recognize this couldn't be avoided but there are lots of grasshopper type bugs, moths, mosquitos and worst of all scorpions (which are apparently harmless). Peaceful to be amongst the trees, but my (irrational) fear of bugs made it so I couldn't really relax while sleeping. Some of the rooms on the jungle side have outdoor bathrooms which isn't appealing to me, especially in the middle of the night. Beachside in the future, that's for sure.
Stayed 4 nights in May 2024

10/10 Excellent

Christine, Carlsbad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and helpful. Really tranquil setting and private.
Stayed 2 nights in May 2024

10/10 Excellent

Damaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge here is amazing! Shoutout to the entire staff at la valise. Amazing service. Can’t wait to book again
Stayed 2 nights in May 2024

10/10 Excellent

Janette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful property. Great food and staff. We would come here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Great service, relaxing.
Stayed 5 nights in Apr 2024

8/10 Good

Kelvis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, the cleanliness and the amenities were great. Eddy and Jesus which were our two butlers went above and beyond with everything we could have asked for. I can’t explain how comfortable me and my fiancée felt with their service. Now, I have to point that we had an inconvenience with Room #9 (jungle view). This particular room I assume is next to the kitchen. It was a nightmare with the noise from 6am up to 11pm. It was already one of the most expensive hotels from my options and the least I wanted to expect is a noisy room right next to the kitchen. Everything else satisfied my expectations from what I read on the reviews.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher, Pennington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and accommodating. Food was very good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Would go back.
Stayed in a master suite on the jungle side - one of the best hotels we have stayed at. Was so quiet and peaceful. Pool area was amazing. Beach area very picturesque, but would personally prefer to spend time by the pool. Loved the roll out bed, spent a very lovely morning lounging on the bed on the balcony! No request was too much. I would say drinks / food is a little pricey, but in the context of the Tulum hotel zone was actually pretty reasonable. And plenty of food / drinks options within walking distance. Would recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jocelyn, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location. Hotel staff from concierge to bar to waiting staff were brilliant. Food at the hotel was excellent and when we wanted to eat out they recommended and booked some truly excellent restaurants. We had a great time all round.
Stayed 9 nights in Apr 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wanted to say a huge thank you to all the staff who are so helpful and wonderful! Valet parking, beautiful rooms! Very accommodating. The staff remember your names and are so happy and smiley! It’s like living in a luxury jungle. We specifically chose this hotel as it was the only one with consistent amazing reviews and it didn’t disappoint. It’s right at the end of the ‘strip’ so it’s lovely and quiet as we didn’t go to tulum for the ‘party’. ONE FOR THE LADIES - all hotels in tulum are run off generators so if you take your Dyson it won’t work 😂 check your voltage on the Dyson website as I looked a little like a cave man till the humidity broke
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and beautiful hotel. Friendly, attentive staff. The jungle side pool is a great spot to mix it up from lounging on the beach.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marina

Stayed 1 night in Mar 2024