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4.5 out of 5

"Nice place, helpful staff, good area, breakfast not the best but ok, can get collectivos to the local attractions, rooms clean and quiet, authentic Me ... " More

By a verified traveller on Thu 01 Mar 2018

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Standard Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Casa Sofia Tulum with Pool, you're just a quick walk from Dos Aguas Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Tulum National Park and a few minutes from Gran Cenote
  • Airport drop-off shuttle service available for a fee

Hotel Casa Sofia Tulum with Pool ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Casa Sofia Tulum with Pool

Everyone (2)
4 out of 5
Nice place, helpful staff, good area, breakfast not the best but ok, can get collectivos to the local attractions, rooms clean and quiet, authentic Mexican building

Posted by , from uk on 1 Mar 2018

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5 out of 5

Posted by on 5 Jan 2024

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Property Features

As a guest of Hotel Casa Sofia Tulum with Pool, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The business-friendly Hotel Casa Sofia Tulum with Pool also features tour/ticket assistance, a picnic area, and room service (during limited hours). Free self parking is available. You'll have access to the outdoor pool at a partner property. This 3-star Tulum hotel is smoke free.

  • 10 guestrooms or units
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Hotel Casa Sofia Tulum with Pool offers 10 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Limited hot water on-site
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1600 per person
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Sofia Hotel Tulum
  • Casa Sofia Hotel
  • Casa Sofia Tulum
  • Casa Sofia
  • Hotel Casa Sofia Tulum
  • Casa Sofia Tulum With Pool
  • Hotel Casa Sofia Tulum with Pool Hotel
  • Hotel Casa Sofia Tulum with Pool Tulum
  • Hotel Casa Sofia Tulum with Pool Hotel Tulum

You should know

  • There is limited hot water on site.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.