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1 Dec 2017 by Staff Casa Santiago
thank you for your lovely comments, we are very happy you had a wonderful stay at our home and hope to see you again back soon.
This property is closed from 25 November 2023 to 24 November 2025 (dates subject to change).
As a guest of Hotel Casa Santiago Tulum, you'll find an outdoor pool, spa services, and a terrace. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Hotel Casa Santiago Tulum also features tour/ticket assistance, a garden, and coffee/tea in common area. Self parking is free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Casa Santiago Tulum offers 6 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished patios. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
Children aged under 18 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Special check-in instructions:
There is no front desk at this property. Guests will be asked to provide the property with a copy of their passport before arrival.
If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not have a front desk. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, debit cards, cash, mobile payments and PayPal. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
