Green Tulum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Green Tulum

Exterior
Outdoor pool
Traditional Room
Property entrance
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
Calle Coba, esquina Puerto Morelos SM37, Lote4, Tulum, QROO, 77780
  • Hospital de Tulum
    13 min walk
  • Dos Aguas Park
    18 min walk
  • Tulum National Park
    4 min drive
  • Tulum, Quintana Roo (TUY)
    14 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Economy Cabin, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Green Tulum

Tulum hotel in La Veleta with a 24-hour front desk and an outdoor pool
This smoke-free hotel features an outdoor pool, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Green Tulum offers 25 accommodations with ceiling fans. Rooms open to balconies. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Green Tulum, you'll be within walking distance of Hospital de Tulum. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Just a 4-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins
As a guest of Green Tulum, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. The boutique Green Tulum also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Tulum hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Bike rentals
  • Ecotours
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

More

  • Individually decorated

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Green Tulum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Green Cabin Tulum
Green Tulum
Green Tulum Cabanas & Gardens Hotel Tulum
Green Tulum Cabanas And Gardens
Green Tulum Hotel
Green Tulum Hotel
Green Tulum Tulum
Green Tulum Hotel Tulum

Green Tulum Reviews

Reviews

6.8
Rating 10 - Excellent. 44 out of 238 reviews" "
Rating 8 - Good. 83 out of 238 reviews" "
Rating 6 - Okay. 57 out of 238 reviews" "
Rating 4 - Poor. 28 out of 238 reviews" "
Rating 2 - Terrible. 26 out of 238 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Lovely two story basic cabanas. The place is a little more than tired. The pool was green. The pugs were friendly. The staff fell over backwards to assist you and Breakfast was great. Nothing fancy and yes a cold shower on a cool morning did send a chill up my spine .
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Out of town and quiet. Clean rooms with decent size pool. Showers weren't airways hot and the restaurant wasn't open when we stayed - not even serving coffee and juices. The AC in our room was faulty. Overall we had a relaxing stay though.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is a nice hotel a little off the strip towards the end but it is a short walk maybe 5 to 10 min walk to all the activities and restaurants and the staff was friendly. i was kinda scared because towards the end of the strip there isn't any street lights its a little dark for about 2 blocks before you get to the main area. overall good experience only complaint would be the hot water wasn't very hot it was like warm. they didn't have TV but i didn't mind the AC was nice and strong though when i went it wasn't very hot.
Stayed 4 nights in Dec 2018

6/10 Okay

Ron, Texas

Liked: Cleanliness, staff & service
Problem with hot water.
The problem is that the units all all in a row and the units on the end never get hot water. The manager did come over and opened a valve outside and ran a bunch of water on the ground and we got warm water. The next day they gave us a up grade one that was closer to the hot water tank and we had hot water. The sign by the road was not lite so it was hard to find at night.
Stayed 6 nights in Jan 2018

6/10 Okay

Kay, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wonderful Staff but Bad Location and Sub-par Rooms
The staff were nice, but we left before our reservation was over due to a number of factors. The hotel is far enough out of downtown Tulum to not only be inconvenient but also scary to travel to at night. It is far enough down the main road that there are no street lights for a portion of the walk. I would recommend not making this walk alone, just take a taxi instead. The rooms were noticeably built by hand; there are gaps in the corners of the walls and under the doors that allow in many (large, scary...) bugs. You could hear every move of the upstairs neighbors. The rooms were dark, especially the bathroom which was more creepy than quaint. The showers were nice and hot though, but I felt I needed to wear flip flops while showing. We also discovered that water ran down the walls of our room when the upstairs neighbors showered, which was the last straw that lead to our departure.
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to nature, greenery, very well designed room
Loved this place right away. The effort they took to make this a greenery place was commendable. I am definitely coming back here.
Stayed 2 nights in Dec 2017

8/10 Good

John, san Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in offbeat location.
The Green Tulum is on the outskirts of “downtown” Tulum. It is a funky property in a jungle like setting. Lots of quirky touches like the seashell light fixtures and faucets. It’s not spotless or perfectly built but it has lots of charm and a lovely setting. The staff was friendly and helpful. They only serve toast and coffee for breakfast but lots of good food options less than a half mile away. A mile or two to the beach town of Tulum which has everything you could want in a tropical setting. White sand beaches gorgeous restaurants, massage, yoga, shopping. There you’ll pay several times more for a room on the beach. Green Tulum is a great low budget option.
Stayed 3 nights in Dec 2017

2/10 Terrible

Kirrily

Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here
It was very disappointing the roof leaked and we had a wet bed . they advertised a health club and restaurant - neither if which really exist and hard to find- a long way out of town.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ian

Disliked: Cleanliness, staff & service, room comfort

4/10 Poor

olawale

Disliked: Property conditions & facilities, room comfort
Not worth the money
- Hot water didn't work and always had to take cold showers - Not close to the beach or downtown area - Wifi doesn't work in rooms - Room roof leaked when it rained - Hotel was close to a major road with lots of trucks driving by at night

6/10 Okay

David

Liked: Staff & service
Wi-Fi wasn't working. It was a very rustic site, but a pleasant stay, as a result of the staff.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Ok place-Great staff
We booked it not realizing it is just off the main road, a bit loud with trucks and not an easy walk into downtown Tulum. Great pool th9ugh an cool set up of rooms up and down with hammocks on many of the porches and balconies. I would say a bit expensive for what you get- basic room with a bed and great mosquito netting, but musty smelling for sure. However, the staff was great. They were very patient with getting my friends and me rooms that were one above the other-we wanted to be close. They really worked to make it happen, all in a downpouring rain with smiles on their faces.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
would not recommend
Very difficult to find; terrible/limited parking; roaches, roaches, roaches; no wi-fi in room, despite asking numerous times.

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities
Nice hotel but loud and too far from town
The room was nice, but open. The problem with that was you could hear everything outside such as trucks driving by the major road, or people getting back in at 1:30am from partying. Wifi was free but didn't extend well to the room, so it was cutting in and out. Parking was limited and inefficient so ended up having to park out on the street.

6/10 Okay

Vicky, London

Liked: Cleanliness, property conditions & facilities
Unique & interesting hotel
The rooms are cabanas in a mini jungle, 15 minutes from the Main Street in town. I can see how it would appeal to lots of people however you need to have torch/flashlight as the lights in the room are so dim, I could barely see. The restaurant and bar didn't seem to be open which was a shame. I was disappointed and a little annoyed to find that there was no hot water for a shower in the morning especially as it cost £97 for the night.

4/10 Poor

zeus, Sao Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the concept but i think it under delivers. The bed is quite small for two people. The bathroom is tiny. There is only one small mirror, and it's in the bathroom, so if you're a woman you'll have a hard time getting dressed and ready. The cabanas are very close to each other, and you can hear everything coming from upstairs or side rooms. The overall feel of the place is nice. Very green, however, i stayed at another place in Tulum, and "green" isn't hard to find...

2/10 Terrible

Greg

Disliked: Staff & service, room comfort

4/10 Poor

Gully, New York

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very basic
The accomodation is very basic, my room didn't have air conditioning and the fan didnt penetrate through the mosquito net so it was a very uncomfortable night.

6/10 Okay

J

Liked: Staff & service
Disliked: Room comfort
not the best...
Green tulum looks really beautiful and everyone is extremely kind. But.....wait until the evening comes. The structures are two stories. If you have a room on the bottom floor, you'll hear every footstep, every conversation, and sound your upstairs neighbor has to offer. I stayed three nights and didn't sleep soundly once. We stayed here because it fit our budget. If you do the same, make certain you have a top floor room.