8/10 Good
Sandra
Travelled with family
18 Nov 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Beautiful suite. Sadly, pool was closed which i called and confirmed it would be open before i booked. Staff at check in was all about signing up for rewards and didnt not advise how to get into the building from the parking garahr nor where my room was expected to be.
Staff at breakfast was unattentive. She was at the back of the restaurant and proceeded to stare at me standing at the "wait to be seated" sign then yelled from her positioned to come in. I ordered an orange juice and proceeded to finish my meal before she came out and advised they dont have any orange juice and then walk away. So I had zero drink with my meal.
Breakfast was sub par as well. Food was barely warm and limited. Went to the market place to get coffee and muffin FOR BREAKFAST (like i said sub par in the dining area).
Other than convenience for convention i attended the stay was not worth the price and did not stand up to Hilton's normal standards.
Sandra
Stayed 1 night in Nov 2024