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Holiday Inn Express & Suites Tucson Mall by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Tucson Mall by IHG

Outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
Suite, 1 Bedroom, Jetted Tub
Exterior
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
620 E Wetmore Rd, Tucson, AZ, 85705
  • Tucson Mall
    ‪16 min walk‬
  • University of Arizona
    ‪7 min drive‬
  • Tucson Convention Center
    ‪10 min drive‬
  • Tucson, AZ (TUS-Tucson Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub

Suite, 1 Bedroom, Jetted Tub

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • 39.7 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications, Mobil, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Mobility Accessible (Communications, Mobil, Accessible Tub)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible Bathtub (Communications)

  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is €108
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About this property

Holiday Inn Express & Suites Tucson Mall by IHG

Hotel with free breakfast, near Tucson Mall
This smoke-free hotel features an outdoor pool, a restaurant, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Tucson Mall by IHG offers 105 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Tucson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Tucson Mall by IHG. During your stay, you're just a quick walk from Rillito River Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes scooter/moped rentals
  • Just a 2-minute drive from Tucson Mall and 7 minutes from University of Arizona
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 2393 square feet (222 square meters) and includes conference space. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Tucson Mall by IHG. Free self parking is available.

This Tucson hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Holiday Inn Express & Suites Tucson Mall by IHG has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Scooter/moped rentals

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,393 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Tucson
Holiday Inn Express Tucson
Tucson Holiday Inn Express
Holiday Inn Express Tucson Hotel

Holiday Inn Express & Suites Tucson Mall by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 546 out of 1121 reviews
Rating 8 - Good. 302 out of 1121 reviews
Rating 6 - Okay. 143 out of 1121 reviews
Rating 4 - Poor. 67 out of 1121 reviews
Rating 2 - Terrible. 63 out of 1121 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS

Stayed 1 night in Dec 2024

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the property was run down and run poorly. There was not enough food at the breakfast or utensils. Our bathroom floor was cracked and obviously had had a water leak as the tiles were lifting and loose. We had 3 people staying on the room, but they continued to only leave 2 sets of towels so we had to ask for another set everyday. One day we did not get maid service at all. The pool was dirty water was dirty and had not been clened of leaves and debri. The elevator was slow and stopped using when the doors would not open on the ground floor for several minutes. The staff at the front desk would not answer the phone. When went down to get problems addressed there was never anyone there to help and had to go looking for assistance. There was a whining noise in the room thst went on all night, thinking it was the water pipes. Definitely not worth the price we were charged and will never stay in another Holiday Inn!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nancy, Elburn

Stayed 3 nights in Dec 2024

8/10 Good

Terry, Tucson

Stayed 1 night in Dec 2024

8/10 Good

Archan, MALDEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located. Would stay again.
Stayed 2 nights in Oct 2024

4/10 Poor

Genaro

Business traveller
Disliked: Staff & service
C e o
night, desk The front desk guy was a very angry Alf, it was very negative.
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ABELARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Johan, Duluth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room and comfortable bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bradley J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations! Ideal for my stay in Tucson.
Stayed 3 nights in Dec 2024

6/10 Okay

James

Liked: Staff & service
Hallway carpet could use replacing -- it had anodor. Ice machine was out of order.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The pool is dirty and the hot tub is filthy. The edge of pool and hot tub are broken and bees are flying in and out of broken tile.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

6/10 Okay

Shawna

Stayed 1 night in Nov 2024

10/10 Excellent

Rubi

Stayed 2 nights in Nov 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was Close to Banner Health on Campbell I do not like the "Squat Pots" (toilets). I think they are built for people with extremely short legs...? I've never seen any that short before.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
It was great location for my needs at the time. We had a 2 queen bed suite which is perfect for us.
Stayed 7 nights in Oct 2024

10/10 Excellent

Kendra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff friendly and helpful, from front desk, housekeeping and the lady who prepares breakfast. Rooms clean and in good condition. Beds very comfy. Loved the pillows. Location good. Only improvements i could recommend would be hallway carpet needs a shampoo and outside windows need cleaning.
Stayed 3 nights in Oct 2024

10/10 Excellent

LIZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent service, friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for family stay
Perfect for a 2 night stay and visit to Saguaro National Park. Pool area was nice and shady in the afternoons and even had a hot tub. Delicious breakfast and lots of dinner options nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and comfortable beds. Close by dining was a plus Would stay again
Stayed 1 night in Sep 2024