Tuakau Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tuakau Hotel

Bathroom
Bathroom
Meeting facility
View from room
Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
1-3 George Street, Tuakau, 2121
  • Pukekohe Park Raceway
    8 min drive
  • Rainbow's End
    25 min drive
  • Bruce Pulman Park
    25 min drive
  • Auckland (AKL-Auckland Intl.)
    42 min drive

Room options

Studio Apartment

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 King Bed

Disabled Access Studio

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Disabled Access Room

  • Sleeps 2
  • 1 King Bed

Compact Single Room

  • Sleeps 1
  • 1 Twin Bed

Premier Room

  • Sleeps 2
  • 1 King Bed

Interconnecting Executive

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Spa Bath

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Room

  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Premier Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Tuakau Hotel

Luxury hotel with a restaurant and a bar
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Tuakau Hotel offers 17 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Tuakau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

During your stay at Tuakau Hotel, you'll be close to Pukekohe Park Raceway. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from Waikato River and 8 minutes from Pukekohe Park Raceway
  • Train station pick-up shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 538 square feet (50 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Tuakau Hotel. The hotel can provide concierge services and wedding services. Free self parking is available.

This 4.5-star Tuakau hotel is smoke free.

Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table

Family friendly

  • DVD player
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (538 square feet of space)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • iPod dock
  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests requesting to split the king bed will be charged an additional fee of NZD 20 per stay.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Tuakau Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Tuakau Hotel
Tuakau Hotel Hotel
Tuakau Hotel Tuakau
Tuakau Hotel Hotel Tuakau

Tuakau Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 139 out of 238 reviews" "
Rating 8 - Good. 74 out of 238 reviews" "
Rating 6 - Okay. 13 out of 238 reviews" "
Rating 4 - Poor. 8 out of 238 reviews" "
Rating 2 - Terrible. 4 out of 238 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, easy and fast check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the stay. Room was excellent. Clean, fresh, classic. Tub and heated bathroom floor were particularly nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem!! Highly recommend this place. Somewhere I haven’t heard of and that I’ve come apon before I found this whilst I was looking to stay close to Hampton downs. The room was lovely and warm when we arrived, comfortable bed, luxury underfloor heating and sky tv and a coffee pod machine as a bonus! The icing on the cake was the affordable nights stay! Happy couple 😍
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had the air conditioning unit outside the window which kept coming on and off all night. I had asked if the room was quiet!! I was unable to open the window as the room felt airless due to the noise from the unit which was even louder when the window was open.
Stayed 1 night in Jul 2024

6/10 Okay

Janice

Disliked: Staff & service
Accommodation was adequate. Service was ok, feels like they were either in training or a wee bit lazy/distracted. Room service request was disappointing- restaurant staff need further training! Restaurant food, sub average - very disappointed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ants

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Vickie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel with nicely done up units. Modern & clean. Carpark spaces are quite tight as they are shared by those dining at the hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ants

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little hotel in Tuakau. Far enough from the city to not feel busy but close enough that it’s not a struggle to get into. Absolutely blown away with the presentation of this hotel, really bested all my expectations
Stayed 4 nights in Jun 2024

8/10 Good

RALPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stairs a bit of a pain
Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Damien, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great weekend stay
We found the Tuakau Hotel staff to be welcoming and helpful. It had a friendly atmosphere. The room was clean, the bed comfortable, the room well set up for every need.
Stayed 2 nights in May 2024

8/10 Good

Grant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with freindly staff. On site restaurant was great.
Stayed 1 night in Apr 2024

6/10 Okay

Alan

Travelled with group
Stayed 2 nights in Apr 2024

2/10 Terrible

Crystal

Disliked: Staff & service
Staff were very flirtatious with my husband. Unexceptable behaviour. Stay made short due to rise in anxiety
Stayed 2 nights in Apr 2024

8/10 Good

FRANCOIS

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
A great value stay in a nicely refurbished hotel
Stayed 1 night in Mar 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Staff & service
Disappointed stay
Room was clean but smelt musty. The room had a window behind the bed and that combined with the dark cream walls made the room feel soulless. All in all for the price of the room it was ok but the meal in the attached restaurant wasn’t. I had a tikka chicken burger with chips however the chicken was at best warm and the chips were not all hot. On the basis that I had a long flight booked for the next day I ended up eating some of the chips and some of the bun.
Stayed 1 night in Mar 2024

10/10 Excellent

Lothar, St Augustine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent Hotel and very clean rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Fereni

Liked: Cleanliness, property conditions & facilities
The facility was clean and i had a relaxing experience. Our room was serviced on a daily basis. The shops and food outlet were in walking distance. The hotel's restaurant makes one of the best burgers I have ever had. Will definitely stay there next time. The only reason why i marked the staff down was because i did not like how a young Pakeha receptionist called us as we were walking to our car if we paid our room when that should of been handed over by her previous colleague. She was also the same person that opened our door when we were sleeping on our first day for no good reason at all. It made me wonder whether she does this to all the other customers as well and not just us. Our experience was quite positive and enjoyable despite that poor treatment.
Stayed 5 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024