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Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

Outdoor pool
Exterior
Japanese Western Style Suite,with Open Air Bath,Non Smoking (Please incl. all persons in your rsvn) | Bathroom
Hiking
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included

Explore the area

Map
1453-2 Kanbara, Agatuma-gun, Tsumagoi, Gunma-ken, 377-1402
  • Karuizawa Toy Kingdom
    4 min drive
  • Onioshidashi Volcanic Park
    5 min drive
  • Asama Volcano Museum
    6 min drive

Room options

View all photos for Japanese Western Style Suite,with Open Air Bath,Non Smoking (Please incl. all persons in your rsvn)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Japanese Western Style Suite,with Open Air Bath,Non Smoking (Please incl. all persons in your rsvn)

  • 81 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Deluxe Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Deluxe Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

  • 36 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Two Bedroom Suite, with Terrace, Non Smoking (Please include all persons in your reservation)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Two Bedroom Suite, with Terrace, Non Smoking (Please include all persons in your reservation)

  • 81 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Superior Twin Room, with Terrace, Non Smoking (Please include all persons in your reservation)

Superior Twin Room, with Terrace, Non Smoking (Please include all persons in your reservation)

Superior Twin Room, with Terrace, Non Smoking (Please include all persons in your reservation)

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Two Bed Room Suite (Please include all persons in your reservation)

Two Bed Room Suite (Please include all persons in your reservation)

Two Bed Room Suite (Please include all persons in your reservation)

  • 81 sq m
  • Resort view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Japanese Western Style Suite　(Please include all persons in your reservation)

Japanese Western Style Suite　(Please include all persons in your reservation)

Japanese Western Style Suite　(Please include all persons in your reservation)

  • 81 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds (Please include all persons in your reservation)

Superior Twin Room, 2 Single Beds (Please include all persons in your reservation)

Superior Twin Room, 2 Single Beds (Please include all persons in your reservation)

  • 56 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Asama View Premium 4 Bed Suite,Non Smoking with Open Air Bath(Please incl. all persons in your rsvn)

Asama View Premium 4 Bed Suite,Non Smoking with Open Air Bath(Please incl. all persons in your rsvn)

Asama View Premium 4 Bed Suite,Non Smoking with Open Air Bath(Please incl. all persons in your rsvn)

  • 82 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Family Suite,Non Smoking,with Sky View Open Air Bath　(Please incl. all persons in your rsvn)

Premium Family Suite,Non Smoking,with Sky View Open Air Bath　(Please incl. all persons in your rsvn)

Premium Family Suite,Non Smoking,with Sky View Open Air Bath　(Please incl. all persons in your rsvn)

  • 150 sq m
  • Mountain view
  • Sleeps 8
  • 3 Double Beds and 3 Twin Futons

View all photos for Superior Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Superior Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

  • 56 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Asama View Premium Twin Room, Non Smoking with Open Air Bath　(Please incl. all persons in your rsvn)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Asama View Premium Twin Room, Non Smoking with Open Air Bath　(Please incl. all persons in your rsvn)

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Suite, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

Two Bedroom Suite, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

Two Bedroom Suite, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

  • 81 sq m
  • Sleeps 4
  • 4 Large Twin Beds

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About this property

Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

Hotel in Tsumagoi with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a bar/lounge, a rooftop terrace, and an outdoor tennis court are onsite.
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort offers 233 air-conditioned accommodations with safes and slippers. This Tsumagoi hotel provides complimentary wireless Internet access. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.
Hot springs and an outdoor tennis court are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, リラクゼーションnonoka. Services include facials and body treatments. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

During your stay at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort, you'll be close to Karuizawa Toy Kingdom. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials or body treatments at リラクゼーションnonoka
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes hot springs, an outdoor tennis court, and a playground
  • Just a 4-minute drive from Karuizawa Toy Kingdom and a few minutes from Onioshidashi Volcanic Park
  • Free train station pick-up and train station drop-off shuttle service
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort offers its guests a full-service spa, hot springs, and an outdoor tennis court. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. An outdoor pool, a rooftop terrace, and spa services are also featured at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort. A train station pick-up service and a train station drop-off service are free. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:00 AM.
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort has 2 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Free return train station shuttle during limited hours
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: JPY 2200 for adults and JPY 1600 for children
  • 2 restaurants
  • 1 bar

Things to do

  • Bike rentals
  • Full-service spa
  • Hot springs
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV

Food and drink

  • Fridge

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: JPY 4000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 4000

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
A pick-up shuttle from the train station is provided only 3 times daily.

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 6 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3564.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1600 for children
  • Early check-in fee: JPY 4000 (subject to availability)
  • Late check-out fee: JPY 4000 (subject to availability)
  • Rollaway bed fee: JPY 3564.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort offers transfers from the train station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Karuizawa 1130
Karuizawa 1130
Karuizawa Hotel 1130
Hotel Karuizawa 1130 Tsumagoi
Karuizawa 1130 Tsumagoi
Hotel Karuizawa 1130
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Hotel
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Tsumagoi

Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 153 out of 467 reviews" "
Rating 8 - Good. 207 out of 467 reviews" "
Rating 6 - Okay. 76 out of 467 reviews" "
Rating 4 - Poor. 21 out of 467 reviews" "
Rating 2 - Terrible. 10 out of 467 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wennie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Tong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Service ever. our 18 mths old child developed fever when we were on the way to the hotel. could not find any open hospital so we just wanted to try our luck to go straight to hotel and ask for help. they told us its better to ring ambulance when we arrived, also offered us to ring ambulance on our behalf, due to our limited Japanese. a manager (I assumed) even asked one of their staff to go outside to direct the ambulance on their entry. while we were waiting for the ambulance, they gave us ice pack to cool my child. Can't thank them enough for what they have done to our family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yukika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sayuri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price Enjoyed hotspring, Sauna, Kids room, and swimming pool with my 2 year old kid. Room is very big and comfotable. C/in took about 30mins, recommend arrive at the property before 3PM or after 4PM.

8/10 Good

CHI HO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in the mountain area. It took about 20-30 min driving on mountain roads to get there. The resort is big and has everything you need. I got a family room and it was huge! The room has a big bathtub and living room area. There is also a small kitchen sink and countertop which is convenient. There is a hot spring which is free to all guests. The water park for kids has a fee but I think that’s acceptable. Overall I’m satisfied with this resort and would recommend it to families with small children. The only downside is that it’s an older property so the furnitures look old (but they are clean). The lighting of the room is also quiet dim. The staff are friendly and helpful. I asked for extra pillows at midnight (the ones in the room were too soft) and they delivered them to us without problem.
Stayed 3 nights in Aug 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Saradhi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Soloveva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

華斌

GWの軽井沢
家族で温水プールを楽しめました。水着用脱水機はお風呂場に設置していただければもっと利便性の向上につながると思います。
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Old and shabby room
The hotel is ok. But the condition of our room (two bedroom) was awful. The furniture is old and broken, the walls are shabby. The swimming pool is not free even for hotel guests! We had to pay for visiting it.
Stayed 1 night in Feb 2019

4/10 Poor

Shea

Disliked: Staff & service, property conditions & facilities, room comfort
Poor Service & Small Rooms
1. The hotel staff was unfriendly during check in. Clearly impatient about using English. Unwilling to respond about our request about a room near the escalator and about its restaurants types. 2. The staff provided us with incorrect printed information about its facilities opening times. We planned to use its chargeable indoor swimming pool on the morning of the checkout day. (printed information says open at 09:00-21:30). The pool is actually closed on all mornings during the winter 3. The originally booking room type has a living area. Our room didn't. RM536, likely is the smallest room in the hotel (according to floor plan) In total we spend ¥174000 for 3 nights. In exchange of disappointment and infuriation
Stayed 3 nights in Dec 2018

8/10 Good

dutchie

Liked: Cleanliness, staff & service, amenities
The staff do a great job to make your stay a good , torn,worn, severely stained. Don't know what the issue was with the heat. Not too warm. The room we had was a large room. Also was showing signs of age and or neglect. The room was very cold at night, but a portable heater was dropped off to our room, to sort of remedy the problem. Wifi signal was very poor. The food at the buffet was really nice and again the staff do a great job. The staff at this facility in my opinion is what keeps this establishment going. As for the building maintenance and upkeep. They better pick that up a bit. If not, the minor repairs will become huge problems and for the larger problems I saw, they better get fixed immediately. Or you'll might as well get ready to close it down. I don't like having to say things like this, but if an establishment like this, doesn't show care towards it's facility, then what's the point of even being open in the first place.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足です
露天風呂が気持ち良かったです。夕食朝食ともに美味しく満足です。
Stayed 1 night in Sep 2018

10/10 Excellent

Saumil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful weekend getaway
Beautiful rooms, very clean and nice. Perfect to get away for a weekend. Nothing to do in the area, but its perfect for relaxation

6/10 Okay

Khandelwal

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
It is great, very nice, huge room and friendly staff. A great price this season. I got upgrade to a better view room. The Osen is excellent and quiet. I will recommend this hotel if you drive.

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good hotel
It was a perfect stay in this hotel. We will surely come back in our next trip.

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Would recommended to friends, just the location is a little bit far.

10/10 Excellent

Will, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a short stay
Had a great view of Mt Asama from our window on the 6th floor. Not all rooms will have this view. Not much to do in the area but a perfect place to stay one night while passing through.

6/10 Okay

Francis, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the Mountain with Snows.
Too far away from the Train Station and not many choices of the food in the hotel. Shuttle schedule is not frequent and convenient. Hot Spring is nice.

8/10 Good

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet place
Scenery was great but it was a little remoted

8/10 Good

HON KIT

Liked: Cleanliness, staff & service, room comfort
Half an hr uphill drive from city centre/outlet, price is good