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Best Western Premier Hotel de la Poste & Spa

4.0 star property

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Photo gallery for Best Western Premier Hotel de la Poste & Spa

Exterior
Lobby
Lobby
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
35 Rue Emile Zola, Troyes, Aube, 10000
  • Centre de Congrès de l’Aube
    ‪3 min walk‬
  • Basilique St-Urbain
    ‪3 min walk‬
  • Marché Des Halles
    ‪5 min walk‬
  • Troyes (QYR-Barberey)
    ‪13 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne)

Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne)

Standard Room, 1 Double Bed, Non Smoking (Pour 1 personne)

  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, Multiple Beds, Bathtub (Separate Living Room)

Suite, Multiple Beds, Bathtub (Separate Living Room)

Suite, Multiple Beds, Bathtub (Separate Living Room)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request)

Junior Suite, 1 Queen Bed (Twin bed on request)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 1 King Bed, Bathtub (Separate Living Room)

Family Suite, 1 King Bed, Bathtub (Separate Living Room)

Family Suite, 1 King Bed, Bathtub (Separate Living Room)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mercure Troyes Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (500)
The price is €132
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Mercure Troyes Centre

About this property

Best Western Premier Hotel de la Poste & Spa

Eco-certified Troyes hotel in Old Town Troyes with a full-service spa
A full-service spa, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and conference space.
Best Western Premier Hotel de la Poste & Spa offers 32 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Troyes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Best Western Premier Hotel de la Poste & Spa, you're just a quick walk from Centre de Congrès de l’Aube. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to body treatments, massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a sauna
  • Steps from Centre de Congrès de l’Aube and Basilique St-Urbain
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Best Western Premier Hotel de la Poste & Spa offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the eco-certified Best Western Premier Hotel de la Poste & Spa. For a fee, parking is available.

This 4-star Troyes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Wheelchair-accessible parking available
  • Off-site parking within 164 ft (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 22.50 for adults and EUR 9.00 for children
  • 1 bar
  • Room service available

Restaurants on site

  • Bar

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station
  • Conference space (377 square feet)
  • A meeting room

Outdoors

  • Terrace

Spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 9.00 for children
  • Self parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (164 ft away)
  • Pet fee: EUR 12 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Premier Hotel Poste Troyes
Best Western Poste Hotel Troyes
Best Western Premier Hotel Poste
Best Western De La Poste Hotel Troyes
Best Western Hotel Troyes
Best Western Troyes
Troyes Best Western
Best Western Poste Hotel
Best Western Premier Poste Troyes
Best Western Premier Poste
Best Western De La Poste
Best Western Hotel de la Poste Spa
Best Premier La Poste & Troyes
Best Western Premier Hotel de la Poste & Spa Hotel
Best Western Premier Hotel de la Poste & Spa Troyes
Best Western Premier Hotel de la Poste & Spa Hotel Troyes

Best Western Premier Hotel de la Poste & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 498 out of 759 reviews
Rating 8 - Good. 222 out of 759 reviews
Rating 6 - Okay. 26 out of 759 reviews
Rating 4 - Poor. 8 out of 759 reviews
Rating 2 - Terrible. 5 out of 759 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Perfectly located in the middle of Troyes and easy to find. The car park is located a couple of minutes walk away, but on arrival at the hotel, they will lower the bollards so you are able to unload suitcases etc. A comfortable bed and a good shower. The staff were friendly and helpful. Would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

LINDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very friendly staff. Good breakfast. Hsmd central position in Troyes but quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Claire, Whitchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very helpful staff. Rooms very clean with good amenities
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was fine but not sure why it’s 5star
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for site seeing , staff very friendly and helpful , would definitely stay here again for longer than a overnight stopover
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Great location. Really friendly reception staff. Especially the night receptionist Sebastian. Made us feel very welcome.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Crawford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot in the middle of the old city. Parking nearby at a very reasonable rate...
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel easy and safe parking in a garage staff very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Easy to walk everywhere. Lovely friendly staff. Aircon in room. Comfy bed.
Stayed 2 nights in Jul 2024

8/10 Good

Lee

Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Stayed 3 nights in Jul 2024

10/10 Excellent

David H

Travelled with family
Liked: Staff & service
Great service
Great service by front desk staff. Special mention of Daniel who went way beyond duty to help us with an issue. Can't thank him enough.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel. A good Best Western hotel
Stayed 1 night in May 2024

6/10 Okay

Christian

Did the job
Well located in Troyes but fundamentally a Best Western at the end of the day. Fine for a night.
Stayed 1 night in May 2024

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same hotel next time!
Great hotel in the center of the city. Close access to all shops (detrimental for the wallet...) and good restaurants. The old city is amazing. It's like York (in UK) on steroids! Will definitely come back here.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable rooms with really nice bathrooms (especially the shower). Staff was very friendly and helpful, and we loved the little bar. A great location for exploring Troyes. It was easy to park on the street in front of the hotel to check in, then we were given a helpful map to the hotel’s private parking garage (not far, but would be confusing to find without the map).

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Poste is wonderfully situated. It’s easy to miss as you approach. All the team we met were friendly and efficient. Our room was very nice. The hotel is well situated for exploring the main sites in Troyes. I expect we will be back.
Stayed 1 night in Feb 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in cental old town Troyes
Great hotel in a great location. Very very welcoming and helpful staff. Bed was so comfy and good size bathroom with lots of space to put ladies pots and potions. Nice bar. Parking is a short walk away but convenient and good size indoor secure spaces. We will definitely stay again if we come back to Troyes.
Stayed 1 night in Jan 2024

10/10 Excellent

Chiara

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
The hotel is lovely and the staff went above and beyond to make our stay comfortable. We travelled with a pet and they left water and treats in the room for him. They had dedicated delicate toiletries for my child. The room was extremely comfortable with little thoughtful touches that made the experience that much better. Staff is kind and professional. The hotel sits right across a very charming bakery and it’s a stone’s throw from the main square. Just perfectly located for those that want to enjoy restaurants and cafés and still remain comfortably close to their hotel. A delightful stay in the family room for us.
Stayed 1 night in Jan 2024