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Hibiscus Signature Beachfront Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hibiscus Family Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hibiscus Ocean View Room Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Frangipani Beach Front Junior Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Coral Ocean View Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shangri-La Three Bedroom Beach Villa

Bed Count 2 King Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Shangri-La Le Touessrok, Mauritius. During your stay, you'll be within walking distance of Le Touessrok Beach. Enjoy features like free WiFi in public areas, free valet parking and a free manager's reception.

  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • For dining with a beachfront location, stop by Coco's Beach House, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body treatments, hydrotherapy or massages at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a gym
  • 7 minutes by car from Grand River South East Waterfalls and 8 minutes from Le Touessrok Beach
  • Free beach shuttle service

Shangri-La Le Touessrok, Mauritius ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Le Touessrok, Mauritius

Everyone (4) Family (1)
5 out of 5
Personnel très sympathique, serviable, intentionné, magnifique plage. Service impeccable ( distribution d’eau....). Chambre très propre, spacieuse, vue magnifique. Point négatif : Obligation de manger au buffet le premier soir car réservation obligatoire dans les autres restaurants un jour avant et prix du buffet exorbitant !

Posted by , from Trou d'Eau Douce, shangrila’s on 28 Jun 2019

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4 out of 5
Sehr saubere Unterkunft. Strandtücher vor Ort. Herrlich frische Gesichtstücher zur Erfrischung am Strand. Herzliches, sehr zuvorkommendes Personal. Mehrere Restaurants mit hohem Standard, Preise entsprechend hoch, Schweizer Niveau.

Posted by on 28 Apr 2019

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5 out of 5
wunderbar gelegenes Hotel, mit Höchstkomfort und eigener Insel. sehr erholsamer Aufenthalt

Posted by , from zug on 27 Sep 2018

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5 out of 5

Hotel exceptionnel !!!

Voyage de noce digne d’un reve !! Hotel merveilleux, service impecable ! Je recommande cette destination ainsi que cet hotel a tout le monde !!!!! Merci a tout le personnel nous avons passer un agreable sejour en votre compagnie ! A tres bientot !

Posted by , from France on 11 Feb 2018

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3 out of 5

Très beau ...mais service déplorable!

Un hôtel de rêve ...sur le papier seulement. C est si mal organisé ... que le séjour est gâché par des contrariétés permanentes que génèrent les employés. Ils semblent découvrir l hôtel et ses activités. -Impossibilité de faire certains sports comme le ski nautique. Liste d attente pleine et impossible de s inscrire. - restaurants: quatre dont trois sur réservation sur place. Vous pouvez espérer y aller une fois sur une semaine, pas plus. Tant mieux car le service est déplorable. Japonais sur réservation : Une heure d attente pour 10 sushis. Heureusement qu’un serveur se démène (Hansley). Les autres se cachent en cuisine, comme un des cuisiniers. Personne ne vous dit qu’il y a des tables chauffantes à la resa donc vous n y aurez pas droit si vous ne Lisez pas ces lignes. Indien: cadre sublime, cuisine merveilleuse, service ... en dessous de tout. Restaurant principal: buffet excellent, service... nul. - aucune information du personnel sur les activités, restaurants, organisation ... et pour cause, ils n en ont aucune idée... alors vous répondent n importe quoi, sans se renseigner. - cuisine excellente partout mais si lent ou tellement d’oublis : Vous demanderez et n aurez jamais ... ça rentre dans une oreille et sort par l’autre. Et ils semblent s en désintéresser tellement. Les mauriciens sont des gens merveilleux d écoute et de professionnalisme. Mais pas au Touessrok. Évidemment, la moitié fait son possible pour tirer l autre moitié, incompétente.

Posted by , from londres on 31 Dec 2017

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About the Shangri-La Le Touessrok, Mauritius

Location Trou D'Eau Douce, Trou d'Eau Douce,

Property Features

Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Shangri-La Le Touessrok, Mauritius, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free. This 5-star Trou d'Eau Douce hotel is smoke free.

  • 185 guestrooms or units
  • 2 levels
  • 5 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • 1324 sq ft of conference space
  • 123 sq. m of conference space
  • Built in 1978
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Shangri-La Le Touessrok, Mauritius offers 185 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Memory foam beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Coco's Beach House – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Kushi – Overlooking the ocean, this fine-dining restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

Safran – This poolside fine-dining restaurant specialises in Indian cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.

TSK – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. A children's menu is available. Open daily.

Ilot Mangénie – This beachfront seafood restaurant specialises in seafood and only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

A private beach, 4 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Boat on site
  • Canoe on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Beach yoga on site
  • Fitness classes on site
  • Boat tours on site
  • Pedal boat on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Water sports equipment
  • Scuba diving nearby
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Helicopter/aeroplane tours on site
  • Archery on site
  • Kayaking on site
  • Skydiving nearby
  • Mountain biking on site
  • Parasailing on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Sailing on site
  • Surf lessons - on-site

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Minimum age to access spa is 5
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Le Touessrok, Mauritius

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 275
  • Christmas Eve (24 December) Gala Dinner per child: EUR 150 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 494
  • New Year's Eve (31 December) Gala Dinner per child: EUR 263 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Touessrok
  • Touessrok Hotel
  • Touessrok Hotel Trou d'Eau Douce
  • Touessrok Trou d'Eau Douce
  • Shangri-La's Touessrok Resort Trou d'Eau Douce
  • Shangri-La's Touessrok Trou d'Eau Douce
  • Shangri-La's Touessrok
  • Shangri-La's Touessrok Resort
  • Shangri La's Le Touessrok Resort Spa
  • Shangri-La Le Touessrok, Mauritius Hotel
  • Shangri-La Le Touessrok, Mauritius Trou d'Eau Douce
  • Shangri-La Le Touessrok, Mauritius Hotel Trou d'Eau Douce

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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