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4.3 out of 5

"Staff were very helpful and nice. " More

By a verified traveller on Sun 28 Jan 2024

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Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Smarthotel Tromso. During your stay, you're just a quick walk from Tromso Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Just a 3-minute walk from Tromso Cathedral and 8 minutes on foot from Polaria

Smarthotel Tromso ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Smarthotel Tromso

Everyone (18) Couples (2)
5 out of 5
Staff were very helpful and nice.

Posted by on 28 Jan 2024

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5 out of 5

Posted by on 25 Jun 2024

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4 out of 5
Smartes Hotel wie es der Name schon sagt. Alles sehr freundliche und hilfsbereite Leute. Völlig ausreichend für einen Kurztripp. Essensmöglichkeiten gibt es genügend in naher Umgebung, daher fehlte mir ein Restaurant im Hotel am Abend nicht.

Posted by on 13 Dec 2023

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1 out of 5

Posted by on 11 Nov 2023

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4 out of 5

Posted by on 14 Aug 2023

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4 out of 5

Posted by on 23 Jul 2023

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4 out of 5
Reissun mukavin sänky löytyi täältä, parkkialue hankala löytää, check-in ja check-out erittäin sujuva.

Posted by on 22 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by Joachim

Thank you so much for your feedback!

4 out of 5
Hyvä sijainti.....................j..................

Posted by on 16 Jul 2020

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4 out of 5
Sisäänkirjautuminen helppoa ja nopeaa, huone vastasi odotuksia ja oli varustelultaan sopiva, sijainti kävelyetäisyydellä palveluista

Posted by , from Espoo on 29 Jun 2020

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5 out of 5

Posted by on 12 Feb 2020

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About the Smarthotel Tromso

Location Vestregata 6, Tromsø, 9008

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Ski storage, tour/ticket assistance, and coffee/tea in common area are also featured at Smarthotel Tromso. This 3-star Tromsø hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 5 levels
  • Built in 2013
  • Deli
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Room Amenities

Smarthotel Tromso offers 160 air-conditioned accommodations with a hairdryer and blackout curtains. Televisions come with cable channels. Bathrooms include a shower. This Tromsø hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • Television
  • Cable channels
  • Shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Smarthotel Tromso has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is not cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NOK 195 for adults and from NOK 89 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smarthotel Tromso Hotel
  • Smarthotel Hotel Tromso
  • Smarthotel Tromso
  • Tromso Smarthotel
  • Smarthotel Tromso Hotel
  • Smarthotel Tromso Tromsø
  • Smarthotel Tromso Hotel Tromsø
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