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"Very clean warm and cosy quiet and close to shops it was nice being so close to the city centre 🙂 " More

By a verified traveller on Sat 27 Oct 2018

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Superior Twin Room, Kitchen

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Basic Single Room, Kitchen

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Apartment, 1 Bedroom, Bathtub, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Room, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Enter City Apartment Hotel. During your stay, you're just a quick walk from Tromso Cathedral. You'll find features such as a snack bar/deli, concierge services and laundry facilities.

  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Tromso Cathedral and 4 minutes on foot from Art Museum of Northern Norway

Enter City Apartment Hotel ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Enter City Apartment Hotel

Everyone (6) Family (2)
5 out of 5
Very clean warm and cosy quiet and close to shops it was nice being so close to the city centre 🙂

Posted by , from Southampton on 27 Oct 2018

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Comment from Hotel Management

28 Oct 2018 by Reception, City Hotel

Dear Michelle, Thank you for taking the time to leave a review! Your time is valuable and we appreciate it a lot. We wish you a safe trip back! Best regards

5 out of 5
It was clean and hyggelig :-).

Posted by on 26 Feb 2024

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Comment from Hotel Management

27 Feb 2024 by Enter City Apartment Hotel

Dear Julia, we are pleased to know that you have enjoyed your stay at one of our accommodation! Thank you for your appreciation! Look forward to welcoming you once again! Kindest regards

3 out of 5
Hotellin sijainti oli hyvä, kun oli keskustassa. Huone oli ihan perushuone. Huono asia oli se että, olimme viikon hotellissa ja kertaakaan ei huonesiivousta tapahtunut. Asiasta annettiin palautetta respaan, niin lähtöämme edellisenä päivänä siivoja haki roskat ja likaiset pyyhkeet, ei muuta. Ei edes lattiaa lakaistu. Leivänpaahdin ja mikrouuni saatiin, kun pyydettiin respasta. Käytävältä ei kuulunut mitään ääniä, vaikka huone oli ihan hissin vieressä. Sai nukuttua hyvin. Hotellin parkkipaikka on alatasolla hotellin alla ja sinne on tosi kapea käytävä ajaa. Tromso muuten oli kiva kaupunki ja viihdyttiin.

Posted by on 16 Jul 2021

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Comment from Hotel Management

21 Jul 2021 by Reception

Dear guest, Thank you for your feedback! We really appreciate hearing about your stay with us. We wish you a great day, and a good summer! Best regards, Enter City Hotel

4 out of 5
Das Zimmer war zweckmässig eingerichtet, eigentlich okay. Das Licht eher spärlich.

Posted by on 24 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Enter City Hotel

Thank you for your review, have a good day :)

3 out of 5
Hotelli peri n. 50 euron takuumaksun. Maksu lähetetään takaisin, jos kaikki huoneessa on kunnossa. Kuinkahan kauan tuota takaisinmaksua saa odotella!

Posted by on 28 Aug 2019

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Comment from Hotel Management

5 Sep 2019 by Enter City Hotel

Dear Guest, Thank you for your review. We strive to become even better, and therefor appreciate your feedback. The deposit will get reserved at the check in, and then released on the check out day. It takes the bank alittle time to transfer and therefor it takes maximum 4 weekdays.

4 out of 5

Posted by on 10 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Enter City Hotel

Dear guets, thank you for your review, Have a good day

4 out of 5
Das Hotel war sehr ruhig und die Lage perfect. Dank der kleinen Küche konnte ich mein Frühstück selber zubereiten und war an keine Essenszeiten gebunden.

Posted by on 13 Jan 2019

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Comment from Hotel Management

13 Jan 2019 by Reception, City Hotel

Thank you so much for your feedback, your time is precious! We will be happy to welcome you back Best regards

2 out of 5
The hotel is good located. Rooms are ok but not very clean No housekeeping

Posted by on 13 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Enter City Hotel

Thanks for taking the time to leave us a feedback, it mean the World for us in order to improve our services. We wish you a safe trip back and we are looking forward to welcome you again! Kind Regards, Enter City Hotel

4 out of 5

Gutes Hotel ohne Restauration für Individualreisen

Pros: Lage im Zentrum der Stadt Preis/Leistung gut
Cons: Bessere Info über Zimmergrösse und Ausstattung, damit bei der Internetbuchung Klarheit herrscht und später vor Ort keine Enttäuschung steht.
Location: Lage im Zentrum Tromso ist eine für Norwegen grosse Stadt und bietet damit viel Infrastruktur an: Restaurants, Museen, Leben in der Stadt etc.
Gebucht: Studio, das allerdings für zwei Personen viel zu klein war! Am zweiten Tag konnte in ein grösseres Appartement gegen einen angemessenen Aufpreis gewechselt werden. Dort hat sich gut wohnen lassen: Grosser Wohn-/Essbereich, gut ausgestattete Küche. Im Untergeschoss konnte für das Auto ein Parkplatz für 150 NOK/Tag gemietet werden. Das Personal an der Rezeption war sehr freundlich und hilfsbereit.

Posted by on 12 Feb 2018

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Comment from Hotel Management

12 Feb 2018 by Front desk, Enter City Hotel

Dear Anonymous, Thank you so much for your kind review. We are sorry that you experienced the room as small. We are how ever very glad that the problem was solved. We hope you had a enjoyable stay and a great time in Tromsø!

3 out of 5

zentral gelegenes hotel ohne charme

kein zimmerservice während des 5 tägigen aufenthalts, personal eher unfreundlich, zentraler standort, zimmer zweckmässig und ohne flair

Posted by , from bern, schweiz on 4 Jan 2018

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Comment from Hotel Management

10 Jan 2018 by Karoline, City Hotel

Good day Simon! I am glad to hear you found the room functional and our location good. You can of course get room service during your stay if you ask for it, we usually clean rooms after 7 days but are very flexible to this. I am sorry you experienced the staff as unfriendly, and would be glad if you sent us a e-mail directly to address the issue. We hope to see you again!

About the Enter City Hotel

Location Gronnegata 48, Tromsø, 9008

Property Features

There's a snack bar/deli on site. Enter City Apartment Hotel also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available. This 3-star Tromsø hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 5 levels
  • Deli
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Enter City Apartment Hotel offers 46 accommodations with a safe and coffee/tea makers. Accommodation at this 3-star hotel has kitchenettes with fridges. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Tromsø hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • LCD television
  • Digital channels
  • Fridge
  • Microwave available
  • Coffee maker
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 8:00 AM-10:00 PM
  • Saturday-Sunday: 10:00 AM-6:00 PM
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that during the weekends the minimum check-in age is 25.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 10:00 PM
  • Saturday - Sunday: 10:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 300.0 per day.
  • Cots (infant beds) are available for NOK 300.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at Enter City Apartment Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. The property is professionally cleaned.

  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NOK 350 per day
  • Extended parking fee: NOK 350 per day
  • Cleaning/housekeeping/linen fee: NOK 100 per day
  • Crib (infant bed) fee: NOK 300.0 per stay
  • Rollaway bed fee: NOK 300.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Living Hotel
  • City Living Hotel Tromsø Tromso
  • City Living Tromsø
  • City Living Tromsø Tromso
  • Enter City Hotel
  • Enter City Hotel Tromsø
  • Enter City Apartment Hotel Hotel
  • Enter City Apartment Hotel Tromsø
  • Enter City Apartment Hotel Hotel Tromsø

You should know

  • Pets and service animals are not allowed on site.
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