Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel

In-room safe, desk, blackout curtains, soundproofing
Exterior
Exterior
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2000 Rue des Grand-Marches, Trois-Rivieres, QC, G8Z 1B7
  • University of Quebec in Trois-Rivieres
    5 min drive
  • Croisières/Cruises
    6 min drive
  • Laviolette Park
    11 min drive
  • Trois-Rivieres, QC (YRQ)
    16 min drive

Room options

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel

Hotel in Trois-Rivieres with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel offers 111 accommodations with safes and complimentary newspapers. A pillow menu is available. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Trois-Rivieres hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Laviolette Park. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Saint Lawrence River and 5 minutes from University of Quebec in Trois-Rivieres
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Trois-Rivieres hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • TV channels

Food and drink

  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 35.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.
Property Registration Number 2025-02-28, 297334

We should mention

  • Pool access available from 8 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Trois Rivieres Ouest Hotel
Holiday Inn Express Ouest Hotel
Holiday Inn Express Trois Rivieres Ouest
Holiday Inn Express Ouest
Holiday Inn Express Suites Trois Rivieres Ouest

Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building. Very nice. Bed confortable. We recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed, practical
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Priscilla

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked for the pool and it was no operational. They should have updated their website. Also there was no parking and too many ppl taking food to go which left not much for others
Stayed 1 night in Aug 2024

10/10 Excellent

André-Philippe

Nice stay
Stayed 3 nights in Aug 2024

4/10 Poor

Rajeshwar

Disliked: Amenities, property conditions & facilities
Pool wasn’t available for whole evening. Breakfast was terrible. Juice machine service highly diluted watery juice, hot breakfast was empty and replacement took forever. Oatmeal was never refilled even though breakfast hour was still going on.
Stayed 1 night in Aug 2024

10/10 Excellent

Abe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the stay. Friendly staff and clean hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Giovanni

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were sadly disappointed with our stay, especially for the cost of the hotel per night. The facility itself is not being maintained. Although the lobby is very beautiful and was recently renovated, the hotel room had a strong chemical smell (similar to what a urinal smells like), and the bedding had large brown stains on the pillow cases and sheets. The laminate flooring in the room is damaged and buckling. It appears they used a residential, low traffic product that is not holding up well. The view was also nothing special, as it was essentially of the alleyway. The body soap and shampoo are held in large containers mounted in the shower for all guests to share, and the body soap was clumpy and discoloured. When we asked the front desk for replacement soap, we were rudely offered 2 miniature personal use soap bars for an entire family. There were no extra blankets or pillows in the room either (usually found in the closet or drawers). The pool facility is in poor condition. The safety handrail is completely loose and very dangerous, pool water was cloudy and caused our eyes to burn and my child to develop a rash. The pool lining is worn out and buckling beneath your feet in the water, creating a trip hazard. The edge of the pool is discoloured and has a dirty brown coloured mildew around its entirety. The breakfast was very decent, however, we were there very early so I am not sure if that quality was maintained after the morning rush arrived.
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast; very clean hotel
Stayed 1 night in Jul 2024

4/10 Poor

Manon

Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff were very friendly!
Stayed 4 nights in Jul 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Cédrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Everyone was nice and it was new and clean
Stayed 1 night in Jul 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

YEON WOO

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was limited parking in the hotel lot. Rooms were modern and very well appointed. New bathrooms. Unfortunately we had two conditioners and no shampoo (pump bottles in the shower were a great idea). Staff were very friendly, offered helpful advice and agreed to store our freezer packs overnight in their freezer. Lots of noisy families staying at the hotel when we were there which may not be always be the case. Great breakfast but things ran out quickly. Hotel is located a distance from the downtown area but close to the highway. Mostly, a great stay.
Stayed 1 night in Jul 2024

8/10 Good

Madi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Delfina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
did booked for 5 peoples but ithe rooms only for 4
The staff and services are excellent! They are very friendly and helpful to everyone. They make you feel welcome while you stay short or longer. I highly recommend this hotel to everyone! This is my second stay here and I will keep coming back to stay hete at Holiday Inn Express!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for us and our cat.
Stayed 1 night in Jun 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024