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Best Western Plus Columbia River Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Columbia River Hotel

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table & Queen sofabed)
Exterior
Lobby
American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
1001 Rossland Ave, Trail, BC, V1R 3N7
  • Regional District of Kootenay Boundary
    ‪3 min walk‬
  • Trail Memorial Centre
    ‪4 min walk‬
  • Piazza Colombo
    ‪5 min walk‬
  • Trail, BC (YZZ-Trail Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table & Queen sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table & Queen sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table & Queen sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, pillow-top beds, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Columbia River Hotel

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to Best Western Plus Columbia River Hotel to dine at the restaurant, drink at the bar/lounge, and take a dip in a spa tub.
Best Western Plus Columbia River Hotel offers 57 accommodations with iPod docking stations and MP3 docking stations. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Trail hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub and a fitness center.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Columbia River Hotel. During your stay, you're just a quick walk from Columbia River. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Columbia Steakhouse & Bar, a fine-dining restaurant that serves American cuisine
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Columbia River and 3 minutes by foot from Regional District of Kootenay Boundary
  • Ski shuttle service available for a fee
Relax in the spa tub after a day on the slopes or enjoy the use of a fitness center. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Self parking is free.

This 3-star Trail hotel is smoke free.

Columbia Steakhouse & Bar - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Columbia Coffee Garden - This restaurant serves breakfast only. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Columbia Steakhouse & Bar
  • Columbia Coffee Garden

Things to do

  • Fitness centre
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (800 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch LED TV
  • Digital channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western Columbia River Hotel
BEST WESTERN PLUS Columbia River Hotel Trail British
Best Western Plus Columbia River Hotel
Best Western Plus River Hotel
Best Western Plus Columbia River Hotel Trail
Best Western Plus Columbia River Trail
Trail Best Western
Best Western Trail
Best Plus Columbia River
Best Western Plus Columbia River Hotel Hotel
Best Western Plus Columbia River Hotel Trail
Best Western Plus Columbia River Hotel Hotel Trail

Best Western Plus Columbia River Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 282 out of 555 reviews" "
Rating 8 - Good. 195 out of 555 reviews" "
Rating 6 - Okay. 53 out of 555 reviews" "
Rating 4 - Poor. 13 out of 555 reviews" "
Rating 2 - Terrible. 12 out of 555 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lorne

Liked: Cleanliness, staff & service, property conditions & facilities
The bath rooms need updating, there are no grab handles in showers. toilets are too low and there are no vent fans in the bathrooms. Every thing seemed clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
This Best Western is always a good place to stay when I am in Trail...no issues with the hotel at all. The location is so-so...but, its Trail and, although I grew up here, Trail is what it is.
Stayed 1 night in Oct 2024

10/10 Excellent

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to stay during a series of hospital visits to a relative. We needed a room adapted for a person with limited mobility but could not reserve it online. On arrival, the desk clerk saw immediately what our needs were and altered our reservation to ensure we were able to check in to the appropriate room without extra charges. The room was spotless, the bed comfortable and the heating system up to the task without being too noisy. The breakfast room offers a limited menu and the steakhouse while excellent is not a place for regular evening meals for families. Despite being located on the principal artery of the town, traffic noise did not prevent getting a good rest.
Stayed 1 night in Oct 2024

8/10 Good

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

W Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small industrial town. Columbia river location was a plus. Be sure to check out the skywalk.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Oct 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Stayed 1 night in Jul 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cherie

Stayed 2 nights in Jul 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel is nicely updated and has great facilities. I would stay here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Deidra

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

10/10 Excellent

Cameron

Stayed 1 night in Sep 2024

4/10 Poor

Chris

Liked: Staff & service
Disliked: Amenities
Very noisy right by the road. Shower didn't work at all. For a suite, it was VERY limited. But for Trail, what do you expect
Stayed 1 night in Sep 2024

10/10 Excellent

Joann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the hospital and downtown
Stayed 1 night in Sep 2024

10/10 Excellent

brian

Always stay there.
Was quick… but clean and central.
Stayed 1 night in Sep 2024

10/10 Excellent

Suvanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service friendly clean very friendly staff and helpful, thanks Rob Schwab
Stayed 2 nights in Sep 2024

10/10 Excellent

Shawnna

Travelled with family
I never sleep well in hotels but I had the best sleep here!
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just a one-night stay during a recent road trip, but a VERY pleasant find. The front desk clerk Kamil was great. Our guest room was large, with a comfortable bed. The property also has a very nice hot tub. The biggest surprise was the spectacular Columbia Steakhouse attached to the hotel. The decor is high-end steakhouse from top to bottom. Chef Stephen McKenzie is a real asset to this hidden gem!
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean! I’m a former housekeeping manager for a different best western, so of course I critique every hotel I stay in. This was definitely the cleanest I’ve ever had. The vents had no dust, the light fixtures were clean, even the top couple inches of the bathroom wall where there is usually condensation spots was clean! I couldn’t believe it so I started really looking and all I could find was maybe a few weeks worth of dust on top of the tv. I was very impressed. Also, great location for everything in downtown trail. Staff were friendly, and having the little liquor store on site was nice. I will for sure stay here again!
Stayed 3 nights in Sep 2024

10/10 Excellent

clay, elkford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Brian

Friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Theresita, Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was closed for the weekend
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth, Vancoucer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Aug 2024