Umut Apartments

VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Umut Apartments

Deluxe Penthouse
Exterior
City view
Reception
Property map

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Mustafa Alemdag Cd. 24, Trabzon, Trabzon, 61010
  • Karadeniz Technical University
    7 min walk
  • Avrasya University
    3 min drive
  • Farabi Hospital
    7 min drive
  • Trabzon (TZX)
    15 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Penthouse

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Suite

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Exclusive Suite

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

About this property

Umut Apartments

Hotel with a 24-hour front desk, a quick walk to Karadeniz Technical University
Along with concierge services, this hotel has a 24-hour front desk and a free grocery shopping service. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite. Change of towels is available on request.
Umut Apartments offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and slippers. These individually decorated and furnished accommodations have separate sitting areas and include single sofa beds and desks. Beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and children's slippers.

This Trabzon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 40-inch Smart televisions come with premium digital channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Umut Apartments, you're just a quick walk from Karadeniz Technical University. Free WiFi in public areas, a roundtrip airport shuttle (surcharge), and concierge services are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include free grocery shopping service, a concierge, and tour or ticket assistance
  • 7 minutes by foot from Karadeniz Technical University and a 4-minute drive from Forum Trabzon
  • Airport shuttle service available for a fee
  • Pets welcome for free
As a guest of Umut Apartments, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Umut Apartments also features a garden, a picnic area, and concierge services.

Smoking is allowed in designated areas at this Trabzon hotel.

Languages

Arabic, English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking options include a carport
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Separate dining area
  • Sofa bed
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Free food shopping service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free bottled water
  • Freezer
  • Griddle
  • Kitchen
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Children's slippers
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Washing machine

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

Umut Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad treatment and liars
When I arrived at the hotel, all the apartments were full, and they claimed that the reservation was canceled by Hotels.com, and he provided another apartment in another building, and it was very bad, unclean, and less than the value of the money paid. I contacted Hotels.com and they assured me that the reservation is valid and has not been canceled by them. I do not recommend them for their lies and non-fulfillment of the reservation.
Stayed 2 nights in Aug 2023

8/10 Good

Mouhamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2023

8/10 Good

Tiina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Nice, clean and comfortable rooms. Excellent location in Trabzon, close distance to restaurants, cafes and the airport. Good Wi-Fi connection. Highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Murat

Stayed 2 nights in Sep 2023

10/10 Excellent

Samet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023