Toyooka ryokan in Kinosaki Onsen with free parking
Free newspapers, a garden, and a front-desk safe are available at this ryokan. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off. Housekeeping is available on request.
Onishiya Suishoen offers 34 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and hair dryers.
This Toyooka ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to midnight. There are hot springs on site.
Our customers tell us they can't get enough of the helpful staff at Onishiya Suishoen. During your stay, you're just a quick walk from Jizo-yu Onsen. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
Free WiFi
Free self parking
Amenities include free lobby newspapers, a front-desk safe, and a water dispenser
Onsite recreation includes hot springs and bike rentals
Within a 15-minute walk of Jizo-yu Onsen and Satono-yu Onsen
Free train station pick-up and train station drop-off shuttle service
Onishiya Suishoen offers its guests hot springs. Public spaces have free WiFi. A train station pick-up service and a train station drop-off service are free. Onishiya Suishoen also features a garden, complimentary newspapers in the lobby, and a front-desk safe. Free self parking is available.
Smoking is allowed in designated areas at this 3-star Toyooka ryokan.
Languages
English, Japanese, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Free return train station shuttle
Things to do
Bike rentals
Hot springs
Family friendly
Fridge
Conveniences
Free newspapers in reception
Front-desk safe
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Front desk (limited hours)
Luggage storage
Outdoors
Garden
Spa
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Public bath open from 5:30 AM to midnight
Separate men/women areas in public bath
Yukata (Japanese robe)
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
Well-lit path to entrance
Wheelchairs available on site
More
Designated smoking areas
Water dispenser
Room amenities
Bedroom
Air conditioning (climate-controlled)
Down duvet
Heating (climate-controlled)
Bathroom
Electronic bidet
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Electric kettle
In-room dining only
Minibar
Fridge
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Dinners are available by reservation only and cannot be requested for same-day service.
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Children 1 year old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property serves meals in the dining room. In-room dining is not available.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Alcohol isn't allowed at Onishiya Suishoen.
Set meals are served in guestrooms only (no menus or public dining).
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Property is also known as
Onishiya Suishoen Inn Toyooka
Onishiya Suishoen Inn
Onishiya Suishoen Toyooka
Onishiya Suishoen
Onishiya Suishoen Japan/Toyooka, Hyogo
Onishiya Suishoen Ryokan
Onishiya Suishoen Toyooka
Onishiya Suishoen Ryokan Toyooka
Onishiya Suishoen Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is a a very beautiful ryokan. It is located about 10 minutes walk to downtown Kinnosaki. The meals were amazing and the whole property is so beautiful and calming. You can get unlimited drink's and snacks. They provide excellent service. On the last day, they helped us transfer our luggage to the Tourist Information place so we can still wander around the town before we catch our train.
The ryokan was beautiful. From the zen garden to the outdoor bath. I think the bath on the property was even better than some of the public baths around. Food was delicious for dinner and breakfast. The location was a bit farther from the main street but the hotel staff drove us to any of the onsens and picked uss up. Overall the staff was amazing and friendly. Definitely would stay here again on our next visit!
What an amazing place. The staff, the service, the onsen all made for magical experience. The kaiseki dinner is an experience not to be missed. Highly recommend. They are slightly outside town but the walk is nice, and shuttle service was running most of the time.
We stayed for one night with a 4 year old. The reception staff was very attentive when we arrived earlier to check in our luggage first. They carried our luggage to our room when it was ready.
We had the beautiful and delicious Kaiseki dinner and breakfast as a celebration for our wedding anniversary. We really appreciated the dining staff lady helping us with the crab meat.
We also tried their onsite onsen which was very convenient before we checked out (sauna open in evening). The massage chairs and free ice cream in the lounge area were greatly appreciated, too. Free beer and water in our fridge was a bonus.
We received our yukatas and onsen pass and were able to try 2 onsens in Kinosaki town. They had free shuttle car service between 4-10pm for easy pick-up and drop-off. We loved the centre garden with the koi and noh theatre stage. We felt well taken care off and would stay at this ryokan again!
We liked staying in a traditional ryokan, however, sleeping on the mats on the floor can be a little uncomfortable, even though we wanted the experience. The staff was amazing. The baths were very nice and even had a cold plunge. The location was about a 10 min walk from the main town area, but if you are not up for walking, they offer a shuttle and free bike rental. Wonderful spot. Would definitely stay here again.
Julianne
Stayed 2 nights in Oct 2024
10/10 Excellent
Hanna
Travelled with family, Travelled with family and small children, Travelled with partner
What an amazing stay! We stayed only one night at this Onsen but it was a great experience. We had a shuttle pick us up and drop us off at the train station, or bring us into town. The staff was super friendly and accommodating. There was one staff member who spoke English which made it helpful to get direction on how to stay at a traditional Onsen (it was our first time). The spa on the property was also very nice. Breakfast was great and served in private stalls in the morning.
By far the highest quality service I have ever experienced! The entire team here was so warm and helpful. They thought of everything and was always several steps ahead. From food to transportation, I didn't have to worry about a thing, and it only made my experience in this onsen town all the more relaxing and unforgettable! Also, the chefs are amazing. The food was delicious, and the portions were fantastically generous. Come check this place out!
The stay should be 5 stars if it was not because of the staff at the dining room there. She was always in a rush for no reason, did not show any interests in explaining the food for you and the worse part was when you asked her questions, she would turn her back and walked away from you while answering your questions— no interest in any interaction or conversation with the customers at all. The other staff, on the other hand, were really nice and helpful.
The place was great. The room was massive and was a good size for a family of 4. Although the hotel itself is more out of the way compared to a few others that are right near the other 7 onsens it makes up for it with the great service, free shuttle and their own lovely onsen.
Although we got there earlier than our check in time and before they provided the shuttle into the main part they still offered us a lift to the ropeway which was helpful on a hot day.
Their own onsen also had an outdoor bath and a cold one as well which was great.
They had people that could speak mandarin and Cantonese which was useful for my parents. Everyone always had a smile on their face.
I would definitely recommend this hotel and would stay here again.
This is what we expected for the onsen report hotel. Clean and nice, Great service, Shuttle bus to get to the Kinosaki onsen street. I can say it’s perfect to enjoy the traditional onsen place.
Everything was excellent! The town was very cute and clean. All staff and people in the town were very welcoming and friendly. The womens bath wasn’t busy and we had it to ourselves! Meals were excellent, we were all very full afterwards. PS, sorry for underwear man!
Ashley
Stayed 1 night in Jul 2024
10/10 Excellent
Hania
Travelled with family, Travelled with family and small children
This hotel and the staff is amazing. So helpful, clean, accommodating, and polite. I can definitely see why it was sold out for most nights. Rooms are very clean w/ private full bath. The location is very convenient. When looking at the map it may seem like it’s off to the side, but literally everything is within a 10 minute walk even the beach is close. It’s safe and family oriented.
The hotel is nicely updated including a nice large Koi pond in the center and the public baths are nice.
Lastly, reserve the breakfast it’s an experience and you actually feel full after eating.. I extended from one night to two.. Definitely recommend. Enjoy
Pickup service at train station. Early check in and service is excellent. However the breakfast set is mostly pickled vegetables which is not worth the price. When I asked for coffee while in the dining room, I was asked to go to the coffee machine. After breakfast, I went to pick up a coffee at lobby. However I saw the same service staff was at the coffee machine to take coffee. Is this because I can drink tea, I have to go to take coffee myself and coffee is only served to westerners by service staff ???