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Kinosaki Onsen Kinsui

2.5 star property

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February 2025

Photo gallery for Kinosaki Onsen Kinsui

Front of property – evening/night
Traditional Room C (Bath Towel, Toothbrush, Resort Fee are Included) | View from room
Living room
Bar (on property)
In-room safe, free WiFi, bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
759 Kinosakicho Yushima, Toyooka, Hyogo, 669-6101
  • Jizo-yu Onsen
    1 min walk
  • こ夢
    1 min walk
  • Kinosakionsen Station
    6 min walk
  • Toyooka (TJH-Kounotori - Tajima)
    43 min drive

Room options

View all photos for Traditional Room B (Bath Towel, Toothbrush, Resort Fee are Included)

In-room safe, free WiFi, bed sheets

Traditional Room B (Bath Towel, Toothbrush, Resort Fee are Included)

  • 13 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Traditional Room A (Bath Towel, Toothbrush, Resort Fee are Included)

Living room

Traditional Room A (Bath Towel, Toothbrush, Resort Fee are Included)

  • 13 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Traditional Room D (Bath Towel, Toothbrush, Resort Fee are Included)

In-room safe, free WiFi, bed sheets

Traditional Room D (Bath Towel, Toothbrush, Resort Fee are Included)

  • 24 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Traditional Room C (Bath Towel, Toothbrush, Resort Fee are Included)

Living area

Traditional Room C (Bath Towel, Toothbrush, Resort Fee are Included)

  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Exterior

Kinosaki Onsen Ichidaya

Free WiFi
Air conditioning
4.7 out of 5, Exceptional, (9)
The price is €324
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Kinosaki Onsen Ichidaya

About this property

Kinosaki Onsen Kinsui

Toyooka guesthouse in Kinosaki Onsen
A microwave in a common area, a refrigerator in a common area, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a garden and a front-desk safe. Housekeeping is not available.
Kinosaki Onsen Kinsui offers 10 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include a yukata (Japanese robe). There are 7 hot springs open between 7:00 AM and 11:00 PM.
During your stay at Kinosaki Onsen Kinsui, you're just a quick walk from Jizo-yu Onsen. You'll find features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a shared microwave
  • Steps from Jizo-yu Onsen and 5 minutes by foot from Satono-yu Onsen
Kinosaki Onsen Kinsui offers its guests a garden, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Kinosaki Onsen Kinsui also features a microwave in a common area and a refrigerator in a common area.

This Toyooka guesthouse is smoke free.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • No housekeeping

Outdoors

  • Garden

Spa

  • 7 hot springs
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Towels

More

  • Geta (wooden sandals)
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Please note: Onsite shower or bathing facilities are not available. Bathrooms have toilets only. Guests receive a voucher to access nearby public baths within .2-1.5 kilometers (.1-.9 miles). Transportation is not provided.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Kinsui Inn Toyooka
Kinsui Inn
Kinsui Toyooka
Kinosaki Onsen Kinsui Inn
Kinosaki Onsen Kinsui Toyooka
Kinosaki Onsen Kinsui Guesthouse
Kinosaki Onsen Kinsui Guesthouse Toyooka

Kinosaki Onsen Kinsui Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 213 reviews" "
Rating 8 - Good. 82 out of 213 reviews" "
Rating 6 - Okay. 42 out of 213 reviews" "
Rating 4 - Poor. 21 out of 213 reviews" "
Rating 2 - Terrible. 10 out of 213 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room. very clean and comfortable
Stayed 1 night in Apr 2024

6/10 Okay

Mimi

Travelled with family
Disliked: Property conditions & facilities
You get what you pay for. This is a no frills hotel… please note there are no elevators…
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Japanese experience. Lovely room .. traditional style. Great location walk to everything .. station5 mins… onsens all easy access.. great stay.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn’t get much bang for our buck. No shower, toilet was outside, had to make up beds. It was clean and well located though. Just don’t think it was worth what I paid for room.
Stayed 1 night in Feb 2020

8/10 Good

S., New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Much more affordable than other ryokan I found, and very centrally located. But we were put in an annex building away from the main property, and with no shower in the room, the walk to the public bath in winter was very cold - not their fault, but I should have paid more for a place with bath on site.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided along with the room was a yukata to use during the stay, as well as an onsen pass to visit the 7 onsens in the town.
Stayed 1 night in Jun 2019

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great Onsen Town
Such an amazing onsen town to visit. Nice place to stay as it is conveniently located. No shower or bathroom; toilet of course, so need to make sure you go to the onsen to wash. Only negative is the sound proofing is very poor so you hear the people in the room next to you and in the hall. Overall great stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a more budget-friendly place to stay in Kinosaki. The room is basic but well designed and stylish. The staff are friendly and professional and will happily help you get kitted out with a Yukata and Yumepa so you can visit the different public baths for free. Which is useful as there isn't a shower in the room. However you shouldn't need one considering where you are staying!!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and good 2 Stars hotels recommend.
This hotel is categorized itself as a 2 star, by two stars standard, I am pleased with this. The room is spotless and spacious. But there is no elevator so you have to prepare to carry your luggage up on the stairs for 2-3 stories. The Check in Building is at another alley of the road, Once you checked in, you have to walk to another alley for the accommodation. The room has no bath facility but it is ok since this is onsen city, you won't be bathing at your hotel anyway. There is a toilet and sink to wash face. The owner is a bit strict, so be polite ;P This is probably the best price in town. I recommend.
Stayed 1 night in Feb 2019

10/10 Excellent

Dilek

Liked: Cleanliness, staff & service, room comfort
very good 2 Stars Hotels, it is clean.
This hotel is categorized itself as a 2 star, by two stars standard, I am pleased with this. The room is spotless and spacious. But there is no elevator so you have to prepare to carry your luggage up on the stairs for 2-3 stories. The Check in Building is at another alley of the road, Once you checked in, you have to walk to another alley for the accommodation. The room has no bath facility but it is ok since this is onsen city, you won't be bathing at your hotel anyway. There is a toilet and sink to wash face. The owner is a bit strict, so be polite ;P This is probably the best price in town. I recommend.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

chi yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern, clean and new
very modern design, very comfy and clean. perfect location, love the yukata.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Expensive compared to hotel quality and services
Expensive but still be the cheapest hotel in that area. No bathroom in the building so you have to go shower outside at nearby onsen ( please check on the closing time). We were there on rainy day so it's not convenient to walk out under the rain to shower ( although we had umbrella) and come back the room with wet legs and feet. No lift to go up the room, so we have to carry our luggage down from 3rd floor ourselves when check out. Hotel manager is doing nothing and only stay in the main building. No drinking water or anything provided in the room and you have to unfold and prepare futon bed ourselves. ( which we'd never experienced this in other Ryokan). Checkin and checkout in separated building so you have to drag your luggage around which is not convenience if your luggage is heavy and it's on a rainy day! The hotel will ask you to pay 700¥ for the unlimited ticket to access the public Onsen. ( from 3pm to 10 am next day) which we think this should already becincluded in the room price or at least have notice us when booking. Overall the hotel is considered overpriced compare to their quality and services. Hotel is quite far from the train station ( 10-15 mins walk) but is in the middle of walking street (for sightseeing) and near to several public Onsen.
Stayed 1 night in Sep 2018

2/10 Terrible

Angela, Nishinomiya, Japan

Disliked: Staff & service
The man at reception was the rudest individual I have ever met in a hospitality context, I was ripped off, talked to like a piece of garbage, and then suffered the less than average facilities. I booked for myself and 2 children via Expedia, including an extra fee for the 3rd person in the room (a 4-futon room). The reception staff proceeded to tell me that there would be no bed or towel provided for my youngest child as she is under 6, despite the fact that I had paid the extra fee. He was completely unapologetic and downright rude and obnoxious. I had to pay an extra $50 or so and when we got to the room, there was a 3rd futon already in it anyway so I needn't have bothered. Throughout our stay, he continued to be extremely rude and unhelpful and spoke to me in Japanese the way people would only speak to an animal or a misbehaving child. It ruined our time there. If he had been at least decent, we would have put up with staying in a separate, cheaply built annex, having no help with bags up 3 flights of stairs, no one set up our futons at night, no hot water or tea facilities in the room (or the building), no phone in the room and less than average facilities. As it was, the whole experience was awful. Don't stay there.
Stayed 2 nights in Aug 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen & modern combined
We love the decor of the room. Simple, tasteful. It’s clean too. The only getting used to is sleeping on a futon.
Stayed 1 night in May 2018

8/10 Good

KLATam, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all onsens. My room was on 2nd fl. A nice young staff helped us to take all 4 baggage’s on 2nd fl. Much appreciated. In May, I suggest they provide thinner blanket. The one they provided is too thick n made me hot. Thanks for letting us leave the baggage so that we can walk around before taking train.
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Disliked: Staff & service

10/10 Excellent

Wapin, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean room. Good location.
Traditional Room (4 guests) is spacious & clean. Good location. Closed to all onsen. Easy for walk from Kinosaki station to the hotel. The staff are nice and van speak English. No elevetor.
Stayed 1 night in Jan 2018