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Kawaguchiya Kinosaki Riverside Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kawaguchiya Kinosaki Riverside Hotel

Massages
Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking | Bathroom
Front of property – evening/night
Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking | View from room
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
880-1 Yushima, Kinosaki-cho, Toyooka, Hyogo, 669-6101
  • Kinosaki Mugiwarazaikudenshokan
    8 min walk
  • Kinosaki Onsen Ropeway
    15 min walk
  • Onsenji Temple
    16 min walk
  • Toyooka (TJH-Kounotori - Tajima)
    27 min drive

Room options

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room 2ma (Half Board, Onsen Pass Included) Non Smoking

Japanese Style Room 2ma (Half Board, Onsen Pass Included) Non Smoking

Japanese Style Room 2ma (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

Free toiletries, slippers, bidet, towels

Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 2 Twin Beds

View all photos for Superior Japanese Style Room (Onsen Pass Included), Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

  • Sleeps 2
  • 2 Twin Futons

View all photos for Washitsu10 (Room Only, Onsen Pass Included)

In-room safe, iron/ironing board, free WiFi, bed sheets

Washitsu10 (Room Only, Onsen Pass Included)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Sofa Beds

View all photos for Twin Room (Half Board, Onsen Pass Included) Non Smoking

Twin Room (Half Board, Onsen Pass Included) Non Smoking

Twin Room (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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Front of property – evening/night

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Parking included
Free WiFi
4.8 out of 5, Exceptional, (115)
The price is €981
for 1 night
includes taxes & fees
8 Dec - 9 Dec
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About this property

Kawaguchiya Kinosaki Riverside Hotel

Ryokan with a full-service spa, a quick walk to Kinosaki Mugiwarazaikudenshokan
Along with a full-service spa, this ryokan has a coffee shop/cafe and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Kawaguchiya Kinosaki Riverside Hotel offers 33 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at Kawaguchiya Kinosaki Riverside Hotel. During your stay, you're just a quick walk from Jizo-yu Onsen. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking and extended parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe and a vending machine
  • Onsite recreation includes hot springs and bike rentals
  • Within a 15-minute walk of Kinosaki Mugiwarazaikudenshokan and Kinosaki Onsen Ropeway
  • Free local-area shuttle service
There's a coffee shop/cafe on site. Public spaces have free WiFi. As a guest of Kawaguchiya Kinosaki Riverside Hotel, you'll find a full-service spa and hot springs. Kawaguchiya Kinosaki Riverside Hotel also features a vending machine, a garden, and shopping on site. Free self parking is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free local area shuttle

Food and drink

  • 1 coffee shop/cafe

Things to do

  • Bike rentals
  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Free area shuttle
  • Fridge

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Public bath open from 5:00 AM to midnight
  • Separate men/women areas in public bath
  • Spa open selected days
  • Yukata (Japanese robe)

Accessibility

  • This property does not have any lifts

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Kaiseki meal
  • Fridge

More

  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Tatami (woven mat floors)
  • Tokonoma (alcove)
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival.
Guests who wish to book dinner must arrive at the property before 5 PM.
This property offers shuttle pickup service from Kinosaki Onsen Station only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Kawaguchiya Kinosaki Riverside Hotel.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel
Kawaguchiya Kinosaki Riverside Toyooka
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside Hotel Ryokan
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel Ryokan Toyooka

Kawaguchiya Kinosaki Riverside Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 68 out of 105 reviews" "
Rating 8 - Good. 34 out of 105 reviews" "
Rating 6 - Okay. 3 out of 105 reviews" "
Rating 4 - Poor. 0 out of 105 reviews" "
Rating 2 - Terrible. 0 out of 105 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel with both western-style and Japanese-style rooms. It is adjacent to a walk with many onsens, for which the hotel provided us an entry pass. The staff were very kind, helping to find our room, and selecting yukata for our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from staff, overall a wonderful stay!
Stayed 2 nights in Jul 2024

8/10 Good

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
The hotel is a bit old, but the service was very good and the staff are very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kin Hung George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great amenities. And traditional Japanese rooms where you sleep on the floor.
Stayed 2 nights in Mar 2024

10/10 Excellent

nicholas, normal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy access. Rooms are dated but clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Mee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and view was very good and close to all onsen to walk was fun.
Stayed 1 night in Feb 2024

10/10 Excellent

Guanmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really good. It's clean. Staff are nice and helpful. Highly recommend it.
Stayed 1 night in Feb 2024

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jian

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Such a wonderful experience. The staff were beyond courteous, and the meal that was included with our room was out of this world fantastic. The town is so charming, with lots of shopping, baths, small shrines, and a beautiful river with willow trees. Wish we could have stayed there an extra few days.
Stayed 1 night in Oct 2023

8/10 Good

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Die Unterkunft ist sehr günstig am Rande von Kinosaki gelegenen. Unser Zimmer war sehr groß mit verschiedenen Räumen und die Betten waren sehr bequem. Zudem wurden uns Yukata, Socken und Schuhe für die Dauer unseres Aufenthaltes zur Verfügung gestellt. Das Essen ist besonders hervorzuheben, was geschmacklich hervorragend und sehr abwechslungsreich war. Der Onsenbereich war für unseren Geschmack allerdings zu veraltet und wenig ansprechend. Das Personal war jedoch sehr freundlich und zuvorkommend. Kinosaki selbst ist wundervoll und es lohnt sich, durch den Ort zu schlendern und die öffentlichen Onsen zu besuchen.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walkable to other public onsens and restaurants, and comfortable accommodations. Private onsens on hotel site were a big plus.
Stayed 1 night in Sep 2023

10/10 Excellent

Jomaru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are really nice. Convenient location close to station and onsen. We love their lounge they even have free gelato😍
Stayed 1 night in Jul 2023

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, the staff was so nice and helpful. The hotel onsen was lovely! It was easy to walk from the hotel to the rest of Kinosaki and enjoy the other onsen. We especially loved the stamp game you can play! Thank you!!
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
the property is not new.. but staff there tried their best to satisfy customers. worth to pay for the private onsen for watching sunrise.
Stayed 1 night in Dec 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotspring resort
Hotel convenient to hotspring area.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service. Great location. Superb meals!
The experience is amazing. The service is superb. After choosing your bath robe, the lady actually walk us up to our room and explain everything, including helping my wife to wear her yukata. The hotel looks a little dated but extremely clean and neat. Room is comfy. The in house onsen is excellent as well. When we get off at train station, there's free shuttle to bring us the hotel. And we also offer free shuttle back to train station as well. Location is superb as well. Walking to all 7 public onsens takes probably 15mins. We have booked dinner and breakfast. They are superb. Dinner and breakfast were traditional Japanese meal and the quality is outstanding. I would definitely come back to this hotel for its service, location, quality meal and price.
Stayed 1 night in Apr 2019

10/10 Excellent

Surakit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
nice clean hotel with great service , food is good
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and good
The room was spacious. Food (dinner and breakfast) was delicious. The family enjoyed the stay thoroughly. We would stay here again next time.
Stayed 1 night in Mar 2019

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan Trip 3/2019
Nice onsen town
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice of hotel
Amazing staff. Food was great and room was clean. Although abit old but still a charm
Stayed 3 nights in Jan 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual Onsen Trip
First time to Kinosaki. Nice town, very homely and traditional. We chose this hotel from Hotels.com and Happy with the decision. The traditional dinner and breakfast were great. Whilst there were many foc public onsens as part of the visit, I still like the quiteness and privacy of the hotel's pool. We had it all to ourselves. Of course most Onsen has a 3pm to 10am regime which we have no option. It was very kind of the elderly lady owner to bid us farewell in the front of the hotel as the bus ride us to the train terminal.
Stayed 1 night in Jan 2019