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The Palmer Collective

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palmer Collective

Reception
Sports facility
Reception
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    11 min walk
  • Grill'd
    2 min walk
  • Townsville Station
    4 min drive
  • Townsville, QLD (TSV)
    8 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Palmer Collective

Hotel with free parking, near Magnetic Island Ferry Terminal
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, dry cleaning, and laundry facilities. Housekeeping is available on request.
The Palmer Collective offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. This Townsville hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Palmer Collective's great location. During your stay, you're just a quick walk from Maritime Museum of Townsville. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Maritime Museum of Townsville and 5 minutes by foot from Perc Tucker Regional Gallery
The Palmer Collective offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Palmer's Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: AUD 14-30 for adults and AUD 14-30 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 52-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 8:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 14 to 30 for adults, and AUD 14 to 30 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 6:30 AM - 8:00 PM.
Guests arriving after hours will need to go to the following location to check in: Rydges Townsville - 23 Palmer Street, Townsville QLD 4810
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

The Palmer Collective Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 663 reviews" "
Rating 8 - Good. 252 out of 663 reviews" "
Rating 6 - Okay. 53 out of 663 reviews" "
Rating 4 - Poor. 33 out of 663 reviews" "
Rating 2 - Terrible. 9 out of 663 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation but very small room. Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was a convenient location, clean, reasonable price.
Stayed 1 night in Sep 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were frirndly and helpful. Onsite restaurant had quality food open ftom 6am to 10pm.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Smaller room than I'm used to but otherwise a great hotel, price and location
Stayed 1 night in Aug 2024

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Isodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and tidy. I especially enjoyed the free bottles of water.
Stayed 1 night in Aug 2024

4/10 Poor

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, great parking and access to restaurants and CBD
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic venue in a great location. Within walking distance to the city and perfect location to walk to the new Cowboys stadium
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
I stay here each time I visit Townsville as it is close to great dining and the QCB Stadium for footy and events.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly staff and nice location
Stayed 4 nights in Aug 2024

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Benedict

Stayed 6 nights in Aug 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a bit small
Stayed 2 nights in Aug 2024

10/10 Excellent

Bevan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a little smaller than normal but modern, good fittings and clean. Bedding is super comfortable. I didn't get any noise transferred from other rooms, individual aircon that worked fine and quiet. Can't ask for more than that.
Stayed 1 night in Aug 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value but fire alarm issue needs addressing
We mostly stay here when in Townsville as we love the location on Palmer street, which is a fairly short walk to the stadium and Cowboys Leagues Club. It is well-priced for such comfortable clean rooms. However, we were woken at 1:30am to loud fire alarm and evacuation announcement. This is the 2nd time this is happened whilst staying there but the first false alarm was morning so it didn’t interrupt our sleep like this one.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Harlie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how comfy and large the bed was. Would of liked a spa or heated pool.
Stayed 3 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Palmer is on a hip block of restaurants and shops, so it’s easy to find somewhere to eat. The restaurant in the hotel is quite good and pretty popular with locals, not just hotel guests. My only gripe is that the rooms are quite small with one small window. Otherwise, the staff and cleanliness are top notch.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rechelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Carolina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Close to all restaurant
Stayed 5 nights in Aug 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Amenities
Especially liked the restaurant on site but had to wait an hour for dinner as it was so busy.
Stayed 1 night in Aug 2024