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Rambutan Resort

5.0 star property
VIP Access

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Photo gallery for Rambutan Resort

Outdoor pool, free pool cabanas, pool umbrellas
Reception
Interior detail
View from property
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
113 - 119 Flinders Street, Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪14 min walk‬
  • Queensland Country Bank Stadium
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Queen Accessible Room

Shower, free toiletries, hair dryer, towels

Queen Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for 4 Bedroom 2 Bathroom Villa

4 Bedroom 2 Bathroom Villa

4 Bedroom 2 Bathroom Villa

  • 100 sq m
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Queen Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Double Room

Twin Double Room | View from room

Twin Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

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About this property

Rambutan Resort

Luxury hotel with bars and a rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
Rambutan Resort offers 45 air-conditioned accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the pool at Rambutan Resort. During your stay, you're just a quick walk from Magnetic Island Ferry Terminal. Free WiFi in public areas, free self parking, and 2 bars are available.
  • Free WiFi
  • Free self parking
  • Enjoy barbecue while dining at Amarti's
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a rooftop deck and a terrace
  • Guests have great things to say about the helpful staff and the restaurant
  • 8 minutes by foot from Magnetic Island Ferry Terminal and a 3-minute drive from Queensland Country Bank Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and pool umbrellas are also featured at the luxury Rambutan Resort. Self parking is free.

This 5-star Townsville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Amarti's - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Filipino, Hindi, Indonesian, Irish, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Amarti's

Things to do

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 32 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The private guestrooms are serviced every 3 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Rambutan Resort.

Property is also known as

Rambutan Hostel Townsville
Rambutan Hostel
Rambutan Townsville
Rambutan Resort Hotel
Rambutan Resort Townsville
Rambutan Resort Hotel Townsville

Rambutan Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 315 out of 658 reviews
Rating 8 - Good. 209 out of 658 reviews
Rating 6 - Okay. 79 out of 658 reviews
Rating 4 - Poor. 32 out of 658 reviews
Rating 2 - Terrible. 23 out of 658 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most the staff members were awesome, super kind and helpful. There was one person, however, who just constantly seemed like he didn’t want to be there at all, which was reflected upon us in his service that dragged the experience down. Other than that, the property offered great value for money and we really enjoyed our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service
Great place to stay
Stayed 2 nights in Dec 2024

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The property had not been cleaned properly in any of the rooms. The walkways were very slippery in the rain as they weren't covered.
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only fault i can say i the elevator being turned off from 10pm-6am. The pool easy access from rooms was amazing. near tidy decor would definitely stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Suited our needs for the night and the on-site bar and restaurant was a bonus
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money.
Stayed 1 night in Dec 2024

2/10 Terrible

Dinah

Stayed 1 night in Dec 2024

10/10 Excellent

Taranpreet Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Excellent staff! Great facilities! Great cafe and rooftop!!! Now It will be top choice stay😇
Stayed 3 nights in Dec 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless , good onsite dining options , friendly staff . Next to nightclubs but noise wasn't an issue for me
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

ALAN

Liked: Cleanliness, staff & service
Given disabled room & not advised. Shower curtain too small. Water ends up running across the floor towards the door. Nowhere to put anything in bathroom - one tiny shelf. Nowhere to hang clothes in the room. Only one chair. Not enough parking. Good aircon. Reasonable bed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was very spacious
Stayed 1 night in Nov 2024

6/10 Okay

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
Well meaning staff but management has set it and forget it. I had the worst salad of my life there and the hotel seems to be sticky. The room was nicely appointed and the lovely reception girl carried my bag upstairs.
Stayed 3 nights in Nov 2024

6/10 Okay

Penny

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not a resort and misleading photos
This place is not a resort in my view it's a pub with rooms. Unfortunately, the rooms are around the bar, so it's noisy until 10 pm midweek. I would not stay here again. The photo of the pool is not accurate. They have airbrushed out all of the rooms that are at the back and the other side of the pool is the pub bar. Misleading and poor advertising at its best.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Staff were lovely and friendly and the room was good! Love the pool area and the property’s location as it’s close to everything. Only little problem we had was that the air conditioner wasn’t working very well in our room which we didn’t discover until we went to bed late at night after an event we attended. It still worked but just didn’t get very cold.
Stayed 1 night in Nov 2024

4/10 Poor

Marina

Stayed 1 night in Oct 2024

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, was only there for one night but it is a great location near the Strand. Great dining and bar facilities. Rooms were clean and tidy with motel information and menus in rooms. Really liked the convenient car parking, is a bit tight but very handy to hotel, with cctv. Will definitely stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Lindsey

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Photos really are deceiving, looks like an oasis - it’s an old backpackers with a few new cushions and a couple of prints. Rooms are small and have no power points to use, have to unplug fridge or light to access a free one. Noisy, but that’s location. Can’t open curtains, as no nets to cover people looking completely inside the room from outside as they walk by your room. Very basic, and pretty average.
Stayed 2 nights in Oct 2024

10/10 Excellent

AMANNDA

Stayed 1 night in Sep 2024

8/10 Good

Lyndal

Liked: Staff & service, amenities, property conditions & facilities
Lovely resort with great facilities and dining options. Staff were helpful and exceptionally friendly. Great location with secure parking. Villa itself is a little run down. Air conditioners don’t work very well so it was quite uncomfortable in that respect however the villa provided ample space for our family with multiple beds, showers and toilets. Overall, we enjoyed our short stay, thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really excellent property and would definitely stay there again. The location couldn’t be better, the pool and restaurant on level 3 was lovely, as was the breakfast and coffee downstairs. The room was a good size and the bed was quite comfortable. The shower was a little strange with the water flowing underneath the door to a central drain in the bathroom but wasn’t an issue at all. The staff were lovely and couldn’t fault their service. Highly recommended!
Stayed 4 nights in Oct 2024

8/10 Good

Alison

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love this place I have stayed here 3 times now, it’s great!
Stayed 4 nights in Sep 2024