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Rambutan Resort

5.0 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rambutan Resort

Outdoor pool, free pool cabanas, pool umbrellas
Reception
Interior detail
View from property
Poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
113 - 119 Flinders Street, Townsville, QLD, 4810
  • Museum of Tropical Queensland
    2 min walk
  • Flynns Irish Bar & Bistro
    1 min walk
  • Townsville Station
    7 min drive
  • Townsville, QLD (TSV)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Queen Accessible Room

Shower, free toiletries, hair dryer, towels

Queen Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for 4 Bedroom 2 Bathroom Villa

4 Bedroom 2 Bathroom Villa

4 Bedroom 2 Bathroom Villa

  • 100 sq m
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Queen Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Double Room

Twin Double Room | View from room

Twin Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Room

  • 30 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

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About this property

Rambutan Resort

Luxury hotel with bars and a rooftop terrace
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
Rambutan Resort offers 45 air-conditioned accommodations with complimentary newspapers and hair dryers. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the pool at Rambutan Resort. During your stay, you're just a quick walk from Museum of Tropical Queensland. Free WiFi in public areas, free self parking, and 2 bars are available.
  • Free WiFi
  • Free self parking
  • Enjoy barbecue while dining at Amarti's
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a rooftop deck, and a terrace
  • Guests have great things to say about the restaurant and the pool
  • Steps from Museum of Tropical Queensland and Cultural Centre Townsville
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the luxury Rambutan Resort. Self parking is free.

This 5-star Townsville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Amarti's - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Filipino, Hindi, Indonesian, Irish, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: AUD 10-32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Amarti's

Things to do

  • Outdoor pool

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch TV
  • TV channels

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 32 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The private guestrooms are serviced every 3 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Rambutan Resort.

Property is also known as

Rambutan Hostel Townsville
Rambutan Hostel
Rambutan Townsville
Rambutan Resort Hotel
Rambutan Resort Townsville
Rambutan Resort Hotel Townsville

Rambutan Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 298 out of 612 reviews" "
Rating 8 - Good. 192 out of 612 reviews" "
Rating 6 - Okay. 71 out of 612 reviews" "
Rating 4 - Poor. 29 out of 612 reviews" "
Rating 2 - Terrible. 22 out of 612 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love this place I have stayed here 3 times now, it’s great!
Stayed 4 nights in Sep 2024

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good surroundings, very inviting and good options for dining. We had a small room and can get noisy. Bar attendant had the personality of your mother in law and the beer on tap could be colder for NQ
Stayed 1 night in Sep 2024

8/10 Good

Marci

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here a few times. Always been a pleasant stay. The staff are all lovely.
Stayed 1 night in Sep 2024

8/10 Good

Susi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic two night stay. Great atmosphere in the restaurant. Very attentive staff. Comfortable room, bar and breakfast area great.
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel rooms are directly adjacent to the rooftop restaurant, which gets loud and can stay loud very late into the night. Multiple nights we were woken by yelling and people running past our door. The rooms are small and only suitable for more than one person if they are very close. The bathroom/shower area has no privacy, so we frequently left the room while the other was showering. There's a small underground parking garage suitable for compact cars. I had a full-size three- row SUV, and scraped the frame a couple times entering and exiting the steep ramp. Prices are what you would expect for the area. It's a few blocks from the Strand (easy walking) and avoids higher prices. Very close to the ferries to Magnetic Island. Staff are friendly. Food in the restaurants is good. Pool looks nice, although we didn't use it. Separating the rooms from restaurant parties would go a long way towards making this a hidden gem. A door (even a curtain) would certainly help the privacy issue with the bathroom.
Stayed 6 nights in Aug 2024

6/10 Okay

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at the Rambutan while I was competing in the Duathlon world championships in Townsville. The night before my race, the hotel hosted two parties on their rooftop common area (a bachelorette party and a wedding reception). This area is right by the hotel rooms and we were not informed that either of these events would be taking place in advance. We were initally told there was no space for us to eat at the restaurant that night (which we had planned on for logistical simplicity with my race) and the noise from the partying hosted by the hotel woke me up multiple times after midnight, which was really unfortunate for my races the next day. We let the front desk know upon checkout and they acknowledged that they had received several complaints about the noise and said all they could do was offer us free coffees at the restaurant for the trouble. At a very minimum I would have expected the hotel to inform us that they would be hosting parties in the common areas that are within earshot of the private rooms. If I had known this was going to be scheduled the night before my race I would have made accommodations elsewhere.
Stayed 5 nights in Aug 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from when I got there, the staff bent over backwards to help me out if I ever needed anything at all.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location, could do with a lick of paint
Good central location, spacious room and good value for money. Some noise from bar/pool area outside room, property a bit run down and definitely not 5 star. Car park difficult to find on road behind property, on a very steep decline which scratched our vehicle.
Stayed 1 night in Aug 2024

8/10 Good

Suzanne

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Crystal

Stayed 6 nights in Aug 2024

10/10 Excellent

Alita

Business traveller
Easy and convenient when in Townsville
Stayed 2 nights in Aug 2024

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Marzia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable conveniently located
Stayed 2 nights in Jul 2024

2/10 Terrible

Gavin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Townsville must have won the Grand Final on the day we stayed. There were revellers partying till midnight around the rooftop pool and bar three millimetres from our unit door, after which they all moved to the street screaming yelling and vomiting until 4am. Never again.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael, Dundas Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean rooms great service
Stayed 1 night in Jul 2024

10/10 Excellent

Gill

Stayed 1 night in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Built on to an old building, it has some defects, eg lift has potential to break down. Very noisy as nearly all apartments are around pool and bar.
Stayed 2 nights in Jul 2024

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are quite small, which is why they didn't get an excellent rating. A king sized bed doesn't leave much space when a couple with a suitcase each are occupying the room.
Stayed 2 nights in Jun 2024

6/10 Okay

Annette

Travelled with partner
Liked: Cleanliness, staff & service
Unfortunately for us as over 80’s. Parking and access was a disaster. A very, very steep drive to the underground parking was beyond me - driving a borrowed car. Extremely steep stairs from the upstairs parking were beyond us - let alone carrying luggage down. The lovely general manager JR or RJ drove and parked the van and helped with luggage
Stayed 1 night in Jul 2024

10/10 Excellent

Roger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and convenient to city centre
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
This property was fabulous
Stayed 2 nights in Jul 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Booked 2 nights only stayed one due to noise couldn’t sleep wouldn’t recomend this place
Stayed 2 nights in Jul 2024

10/10 Excellent

Maryke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very central. Nice little restaurant. All the staff were so lovely and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great for a convenient safe place to stay on a girls night out!
Stayed 1 night in Jun 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The mattress could do with an update, other than that a very enjoyable stay.
Stayed 2 nights in Jun 2024