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Oaks Townsville Metropole Hotel

4.5 star property

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Photo gallery for Oaks Townsville Metropole Hotel

Exterior
Outdoor pool
Meeting facility
View from room
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning

Explore the area

Map
81 Palmer Street, South Townsville, QLD, 4810
  • Castle Hill
    ‪3 min drive‬
  • Magnetic Island Ferry Terminal
    ‪3 min drive‬
  • Queensland Country Bank Stadium
    ‪4 min drive‬
  • Townsville, QLD (TSV)
    ‪21 min drive‬

Room options

View all photos for Mt Stuart Studio (No Housekeeping)

Desk, iron/ironing board, cots/infant beds, free WiFi

Mt Stuart Studio (No Housekeeping)

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • 47 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual (No Housekeeping)

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual (No Housekeeping)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Holiday Special, City Scape Studio (No Housekeeping)

Desk, iron/ironing board, cots/infant beds, free WiFi

Holiday Special, City Scape Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio (No Housekeeping Service)

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

City Studio

  • 47 sq m
  • Studio
  • 1 bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

  • 94 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for City Studio (No Housekeeping)

Desk, iron/ironing board, cots/infant beds, free WiFi

City Studio (No Housekeeping)

  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Executive Studio Suite, 1 King Bed

Madison Plaza Townsville

  • Free WiFi
  • Air conditioning
  • Laundry
  • Extra beds/cots
3.6 out of 5, Good, (1007)
The price is €63
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Madison Plaza Townsville

About this property

Oaks Townsville Metropole Hotel

Luxury aparthotel with a fitness center and an outdoor pool
This smoke-free aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while a TV with cable channels and a DVD player provide a bit of entertainment.
Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Townsville Metropole Hotel. During your stay, you're just a quick walk from Maritime Museum of Townsville. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2008, this luxury aparthotel has 104 apartments on 11 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washer/dryer, and a balcony
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy local and international cuisine at Metropole Hotel, a bistro with ocean views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Maritime Museum of Townsville and 12 minutes by foot from Perc Tucker Regional Gallery
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Metropole Hotel offers its guests an outdoor pool and a fitness center. An arcade/game room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Metropole Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

Metropole Hotel - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Metropole Hotel

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Oaks Townsville Metropole Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 783 out of 1493 reviews
Rating 8 - Good. 508 out of 1493 reviews
Rating 6 - Okay. 125 out of 1493 reviews
Rating 4 - Poor. 51 out of 1493 reviews
Rating 2 - Terrible. 26 out of 1493 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Neat and tidy
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
Stayed 2 nights in Nov 2024

10/10 Excellent

Philippa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Need to update TV 📺 as it was so hard to turn on. Was told to press red button on right side, without a torch 🔦 very hard to find red button.
Stayed 2 nights in Nov 2024

8/10 Good

Matt

Business traveller
Liked: Cleanliness, amenities
Restaurant downstairs was great. Property was boring
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Return stay.
Very clean and comfortable room with all amenities.
Stayed 3 nights in Oct 2024

6/10 Okay

Tanya

Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness, room comfort
A bit disappointing after my last stay. Both the tv and the dishwasher didn’t work in this room. As I was only in for the night there was no point complaining. A lot of the fittings are getting dated in this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, room comfort
The room was as it usually is and the service polite and efficient. I used the washing machine on the last night to wash my clothes. Unfortunately the machine leaked all through the room. I was given the room next door for my final night. Unfortunate and disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities
smelly room, dirty bathroom ,torn ripped carpet
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, room comfort
Nice
Great place the new pub out front makes it even more convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The deluxe rooms were very pleasing for our accommodation
Stayed 1 night in Sep 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
11th floor views amazing. Free upgrade is much appreciated. Great amenities in the room. Light switch for ensuite in weird place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hyeon

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 13 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good property in good area. Reception closed on arrival. Instructions prior to arrival would have been appreciated
Stayed 1 night in Aug 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, amenities, property conditions & facilities
Staff in reception was very helpful
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
The view was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location and great room. Extremely comfy bed and clean rooms. Will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment with great view from small balcony. Everything we could want was provided. The only absence was a source of good coffee. Maybe a coffee pod machine would have enhanced our experience. We also had a great deal of difficulty parking, in fact I scraped the side of our hire car in trying to park in the last spot, beside a big SUV. They are very narrow parking bays and there is insufficient manoeuvring space to get your vehicle straight on entry.
Stayed 11 nights in Jul 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not that we used any but in the room there was a full size fridge, dishwasher, microwave and small Stove top. Bed was very comfortable and having a balcony was really nice for watching sunrise
Stayed 1 night in Jul 2024