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Madison Plaza Townsville

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed
Exterior
LCD TV, DVD player
Lobby lounge
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪10 min walk‬
  • Museum of Tropical Queensland
    ‪11 min walk‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping center, a quick walk to Catholic Diocese of Townsville
Along with laundry facilities, this smoke-free hotel has a TV in a common area and free WiFi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Our customers tell us they can't get enough of the helpful staff at Madison Plaza Townsville. During your stay, you'll be connected to a shopping center, and just a quick walk from Catholic Diocese of Townsville. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in a common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Off-site parking within 1312 ft (AUD 15 per night)

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 1002 reviews" "
Rating 8 - Good. 306 out of 1002 reviews" "
Rating 6 - Okay. 194 out of 1002 reviews" "
Rating 4 - Poor. 114 out of 1002 reviews" "
Rating 2 - Terrible. 112 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Oct 2024

10/10 Excellent

helen

Stayed 1 night in Sep 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second home
I usually stay here. It's central and convenient. Only downside is the parking.
Stayed 1 night in Oct 2024

2/10 Terrible

karl

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, no on site parking and wanted $15 to park away from hotel. Would not recommend at all.
Stayed 1 night in Oct 2024

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities
The price was ok . The facility was terrible. Cockroaches and a broken air conditioner made our stay terrible . The staff could not accommodate even a fan as there is no window to open and it was so hot . We couldn’t sleep. The manager was emailed x3 with ZERO response . Disgusting
Stayed 1 night in Oct 2024

6/10 Okay

Farnaz

Disliked: Property conditions & facilities
The Lounge chairs in the lobby need cleaning and the shower needs a clean
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Rebecca

Disliked: Property conditions & facilities
Dirty property and unhappy with paid parking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shantine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People knocking on our door at 5am in the morning pretending to be room service just to ask for cigerettes we found to be extremely disrespectable, We also did not get one decent nights sleep due to how noisy people were being in the halls. However the staff were absolutely lovely and tried to make our stay as comfortable as possible.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
your hospitality says it all well done guys.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very affordable, central location, friendly staff. Regularly stay here.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 1 night in Oct 2024

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I didnt mind that check in was delayed 2.5 hours or that the rooms are old. I did care that the bathroom was dirty and the pillow in the wardrobe had blood on the slip
Stayed 4 nights in Sep 2024

8/10 Good

wade

Liked: Cleanliness
It is getting a little old and the service at the reception at the start wasn’t great. But it is a clean place and in a good spot
Stayed 4 nights in Sep 2024

8/10 Good

Allan

Travelled with partner
Good price
Stayed 1 night in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jolanda

Business traveller
Disliked: Cleanliness, staff & service, amenities
Night staff was rude. Property needs a real clean. But you get what you pay for.
Stayed 1 night in Sep 2024

10/10 Excellent

Zahid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Seems a half way house for the indigenous drunking people everywhere
Stayed 4 nights in Sep 2024

10/10 Excellent

Casper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Adrian

Disliked: Property conditions & facilities
It smelt strange and you have to pay extra for blankets
Stayed 1 night in Sep 2024

6/10 Okay

Braydon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms smell very stale and they need a good deep clean
Stayed 6 nights in Sep 2024

6/10 Okay

Jodi

Stayed 1 night in Aug 2024