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Townsend Gateway Inn

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Townsend Gateway Inn

Terrace/patio
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Fridge, microwave, coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
  • Business services

Explore the area

Map
8270 State Hwy 73, Townsend, TN, 37882
  • River Rage Go-Kart Track
    ‪3 min walk‬
  • Tube Junction
    ‪5 min walk‬
  • Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)
  • 59 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • 45 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(17 reviews)
  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.2 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Cades Cove Inn

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1000)
The price is €85
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Best Western Cades Cove Inn

About this property

Townsend Gateway Inn

Suburban motel in Townsend with free parking
Along with a seasonal outdoor pool, this smoke-free motel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Townsend Gateway Inn's great location. During your stay, you're just a quick walk from River Rage Go-Kart Track. Free WiFi in public areas, free self parking, and a business center are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and a vending machine
  • Onsite recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from River Rage Go-Kart Track and 5 minutes by foot from Tube Junction
Public spaces have free WiFi. Business amenities include a business center and a meeting room. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Townsend Gateway Inn. Free self parking is available.

This Townsend motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • Microwave
  • Playground
  • Pool gate
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Weight limit: 45 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 990 reviews" "
Rating 8 - Good. 228 out of 990 reviews" "
Rating 6 - Okay. 37 out of 990 reviews" "
Rating 4 - Poor. 14 out of 990 reviews" "
Rating 2 - Terrible. 4 out of 990 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Alyssa

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at this quaint motel. They are responsive to your needs.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place! It is simple, very clean, very comfy bed with all the amenities you need for a comfortable stay! Definitely would stay here again!
Stayed 1 night in Oct 2024

6/10 Okay

Shelly

Travelled with family
Liked: Cleanliness, staff & service
Liked the location. The wheelchair ramp was very steep. My older daughter had to push my younger daughter up and down the ramp because it was to steep for me to do it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain Getaway
Everything was great, except for the bed. Too firm for my back. But we enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very helpful. Facility was spotless. Great location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Nickole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed one night here before going to Cades Cove. The staff were great, but the facilities are a bit old for what you pay. The bed was not super comfortable and the air conditioner made a screeching sound all night. The place is super convenient to the national park and I’m sure it would be great if they did a little upgrade and modernization.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and plenty of space for 2 people.
Stayed 1 night in Sep 2024

8/10 Good

Lisa, Alexandria

Stayed 1 night in Aug 2024

10/10 Excellent

Dr S D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpretentious motel. Clean with spacious room. Located close to the park entrance. Nice touch was a goodie bag of snacks. Would highly recommend it
Stayed 2 nights in Sep 2024

10/10 Excellent

dani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was excellent. Very close to my event
Stayed 3 nights in Sep 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Zachariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but well kept and clean. Nice big rooms and comphy beds. Doesn't have aminities like breakfast or other chain hotel perks. Great place to stay and sleep. Has an outdoor fire pit and pool. Staff was super friendly and helpful will definitely stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, very clean, off the beaten path hotel. Staff were very helpful and friendly. The atmosphere was very laid back and welcoming. The pool was crystal clear. The patio and playground area were a very added bonus. Loved this hotel! Will definitely go back!
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I have been coming to the smokies at least once a year since 2021. This is the most pleasant stay we’ve had. I can’t say enough about how great the Townsend Gateway inn was. They greeted my dog at check in with a biscuit so he also sends a five star review. We stayed in cottage 1 and can’t wait to come back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
I got the best night sleep that I have had in a long time I wanted to take the bed home with me
Stayed 1 night in Aug 2024

4/10 Poor

Lynn

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room air conditioner was noisy, leaked water all night long and never made it down to 69 degrees. Morning staff was indifferent about it and our experience saying they’d fix it. Bedding was not very nice, room needed a deep cleaning- especially bathroom. Close to park entrance, there are other motels that are probably equivalent that are closer. Be aware that one person’s 5 star is another’s 2-3.
Stayed 1 night in Aug 2024

10/10 Excellent

Roxie

Travelled with family
Liked: Property conditions & facilities
The room was clean and comfortable. The area was beautiful. Highly recommend the area to friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024