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Oceania L'Univers Tours

4-star property
5 Boulevard Heurteloup, Tours, Indre-et-Loire (01) 562 1066
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4.0 out of 5
Very good!
See all 9 ebookers Reviews

"Central Tours hotel, in the heart of the city. A traditional hotel with history that has updated rooms offering modern facilities and decor. The commu ... " More

By Tray cher on Mon 08 Dec 2014

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Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Oceania L'Univers Tours, you're just a quick walk from Palais de Justice. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy French cuisine while dining at Restaurant La Touraine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, massages or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Steps from Palais de Justice and 3 minutes on foot from Vinci International Convention Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Oceania L'Univers Tours ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oceania L'Univers Tours

Everyone (4) Business (1) Couples (4)
2 out of 5

No love for the customer

This is a beautiful hotel in a great location. Sadly they care little for their customers and the service is diffident and careless. Having stayed in another hotel of the same chain immediately prior to our stay in Tours, this is a local issue. A shame as the refurbishment is great and the facilities lovely. And Tours is a fabulous city

Posted by , from North London on 4 Sep 2017

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4 out of 5

Well positioned city hotel

Central Tours hotel, in the heart of the city. A traditional hotel with history that has updated rooms offering modern facilities and decor. The communal areas need some TLC but without losing there history. The staff were multi-lingual and friendly. The car parking is secure and convenient although comes at an additional price. Conveniently situated to everything. Our chosen weekend was also the Marche de Noel, so the center was vibrant and festive.

Posted by on 8 Dec 2014

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5 out of 5
Très bien situé, personnels accueillants, chambres spacieuses

Posted by on 4 Sep 2020

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4 out of 5
Hotel hat eine eigene Tiefgarage aber wir mussten im öffentlichen Parkhaus abstellen . Hotel macht in den eigenen Unterlagen Werbung für Welcomedrink, aber das wurde uns nicht angeboten obwohl wir im Restaurant gespeist hatten

Posted by on 26 Jul 2019

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4 out of 5
Sehr schöne , sehr ruhige und saubere Zimmer. Bequemes Bett. Komfortable Dusche. Gute Küche.

Posted by on 20 Jul 2019

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5 out of 5

Hôtel super

Le personnel sympa et surtout l’hotel! Rien a dire. Je recommande cet hôtel Dommage que les peignoirs qui nous ont été mis sont pas si doux au toucher.

Posted by on 4 Feb 2018

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5 out of 5

Very nice hotel, perfect location (middle of city)

The room was very quiet. The wellness area is small, but very nicely done.

Posted by on 15 Sep 2017

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Comment from Hotel Management

20 Sep 2017 by Daniel

Dear Guest, Thank you so much for your kind review! we're very happy that you've enjoyed your stay at Oceania Univers Hotel and we hope welcome you soon another time in our beautiful Loire Valley ! :) Best regards, Daniel

3 out of 5

Déçue !

Très déçu par l'hôtel qui est en travaux ... Du coup les moquettes sont poussiéreuses/ placos bruts dans le hall et il faisait un froid de canard dans les couloirs et la jolie pièce très atypique était dans le même état ! Donc j'aurais aimé être au courant de ses travaux lors de ma réservation car j'aurais choisi un autre hôtel pour l'anniversaire de mon mari ! Pour le reste RAS ! Je suis sûr qu'une fois restauré il retrouvera sa superbe d'autant !

Posted by on 1 Mar 2016

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4 out of 5

Restaurant fermé le Week-end

Nous avions choisi l'hotel car un restaurant est référencé, nous sommes arrivés le vendredi soir mais le restaurant est fermé le week-end. Dommage pour cet hotel, cependant le personnel est formidable et c'est un grand plus, nous avons été bien conseillé pour aller dans un merveilleux restaurant à la hauteur de nos attentes de fin gourmets.

Posted by on 10 Nov 2013

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About the Oceania L'Univers Tours

Location 5 Boulevard Heurteloup, Tours, Indre-et-Loire 37000

Renovations + Closures

The following facilities or services will be unavailable from January 13 2025 to January 17 2025 (dates subject to change):

  • Spa
  • Spa/Beauty services
  • Swimming pool

The following facilities are closed on Sunday, Friday and Saturday:

  • Restaurant

Property Features

Oceania L'Univers Tours offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 1614 square feet (150 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Oceania L'Univers Tours. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Tours hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 5 levels
  • 1614 sq ft of conference space
  • 150 sq. m of conference space
  • Built in 1846
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Tours (XSH-Saint Pierre des Corps SNCF Train Station) (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oceania L'Univers Tours offers 91 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Restaurant La Touraine – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is open daily.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 22 for children
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oceania L'Univers
  • Oceania L'Univers Hotel
  • Oceania L'Univers Hotel Tours
  • Oceania L'Univers Tours
  • Oceania L'Univers Tours Hotel
  • Oceania L'Univers Tours Hotel
  • Oceania L'Univers Tours Tours
  • Oceania L'Univers Tours Hotel Tours

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.