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Novotel Toulouse Centre Wilson

4.0 star property

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Photo gallery for Novotel Toulouse Centre Wilson

Exterior
Bar (on property)
Interior entrance
Executive Suite, 1 Queen Bed with Sofa bed, Terrace
Executive Suite, 1 Queen Bed with Sofa bed, Terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
15 Place Du President Thomas Wilson, Toulouse, Haute-Garonne, 31000
  • Place Wilson
    ‪1 min walk‬
  • Victor Hugo Market
    ‪2 min walk‬
  • Capitole de Toulouse
    ‪3 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, 1 Single Bed

Standard Twin Room, 1 Single Bed

Standard Twin Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Double Bed with Sofa bed

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Queen Bed with Sofa bed, Terrace

Premium bedding, free minibar, in-room safe, desk

Executive Suite, 1 Queen Bed with Sofa bed, Terrace

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Premium bedding, free minibar, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

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  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (855)
The price is €153
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

Novotel Toulouse Centre Wilson

Family-friendly Toulouse hotel connected to a shopping center, steps from Place Wilson
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Novotel Toulouse Centre Wilson offers 133 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Novotel Toulouse Centre Wilson, you're connected to a shopping center and just a quick walk from Place du Capitole. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Steps from Place Wilson and Victor Hugo Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A health club, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel Toulouse Centre Wilson. For a fee, parking is available.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Brasserie Le Capoul - This brasserie serves lunch and dinner. A children's menu is available.
Onsite venue #2 - This bar serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 27 per night)
  • Wheelchair-accessible parking available
  • Off-site parking within 656 ft (EUR 27 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 20.5 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Brasserie Le Capoul

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1830 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar in shower
  • Handrails in stairwells
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 12.00 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.5 per person
  • Self parking fee: EUR 27 per night
  • Nearby parking fee: EUR 27 per day (656 ft away)
  • Pet fee: EUR 12.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Toulouse Centre Wilson
Novotel Toulouse Centre Wilson
Novotel Toulouse Centre Wilson Hotel
Novotel Wilson Hotel
Novotel Wilson
Novotel Toulouse Centre Wilson Hotel
Novotel Toulouse Centre Wilson Toulouse
Novotel Toulouse Centre Wilson Hotel Toulouse

Novotel Toulouse Centre Wilson Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 983 reviews
Rating 8 - Good. 352 out of 983 reviews
Rating 6 - Okay. 69 out of 983 reviews
Rating 4 - Poor. 20 out of 983 reviews
Rating 2 - Terrible. 16 out of 983 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Marc

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property was maybe a 4 star hotel 30 years ago. Three stars on its best day now. I’d say it’s a solid 2.5. The hotel is tired and needs a multi million euro update. Our first room AC worked poorly and the carpet was in extremely poor condition. The shower is pretty lame with a half glass wall so everything in the bathroom gets wet. Also the plastic hose to the shower twists under water pressure resulting in water everywhere. We ended up changing rooms after the first night. The staff on the other hand was four stars. Very helpful and pleasant. Also the location can’t be beat. Right in the center of town. Walk to everything in minutes.

2/10 Terrible

Traci

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rood and not accommodating to any sort of changes. Not worth the money for a low budget hotel
Stayed 1 night in Oct 2024

6/10 Okay

Liudmila

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I wish I could recommend this hotel, but I will not sadly!! One member of staff in particular made me feel low. The receptionist, who ignored all my efforts to explain a word ‘pillow’….. although I even googled and showed her the images how a pillow looks like. I was asking for 2 extra pillows for my children, but she couldn’t be bothered to do anything. Perhaps my expectations of the International chain hotel were higher or at least some basic English knowledge would be a bonus. I also asked her to fix our shower basin, which was blocked therefore we could take only a very quick shower. I asked twice. Nothing was done. And lastly a cleaner didn’t come in the afternoon when we were out although I did ask to clean our room in the reception before we left. The answer was that the cleaner saw ‘do not disturb’ sign and left. Yes, I agree that was in the morning, not in the afternoon though. No apology nothing at all. There was a wonderful receptionist Michelle, who was really helpful and kind. She made us smile and happy! Big credit to her! On a positive note the location of the hotel was great! Easy to access and walkable everywhere. The terrace was an excellent addition to our spacious room. It was just a few minutes walk from the train station, which was very convenient as we took a train to beautiful Albi.
Stayed 3 nights in Aug 2024

8/10 Good

hannah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Get full address of parking into google maps
Lovely hotel space. NO PARKING NEARBY! Arrived late afyer flight delay. Given random tiny paper map with no conclusive directions to a car park and no instructions avout it. We got lost going around and around for 30 -40 ninutes and wnded up back at the hotle to ask advice. By then it was midnight. Was advised incorrect location when i asked staff to put car parknon my google maps. Said so, foind another person whomput.correct address in. Parked car. Told was free as part of the hotel, then was charded 15euros and was told we we were lucky as it would be 30 euros otherwise. Was told by staff no on else ever had an issue and they didnt care Plus then charged the 3.60 euro city tax which was fine as i expected that. Was givien no info re breakfast times on arraval. Brilliant it went till 10 am as we had to get up at 5am due to a fire allarm. We had 3 gours sleep. The breakfast was nice. Room clean. Get location. Terrible check in service. Terrible parking information. Terrible response to a single mum and child trying very hard to get a good night sleep
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night.Easy and friendly no problems
Stayed 1 night in Jul 2024

2/10 Terrible

Pamela, Azilda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
What a horrible 48 hours! We booked a suite with a terrace and had a late check in from delayed flights. We got to our room at midnight and it was as hot as a sauna. Of course no sleep on night 1. In the morning we told the desk and they sent a technician to check it out who said the ac had a larger problem. They moved us to a new room and at midnight it was as hot as a sauna again. Go to the front desk and they move us to a 3rd room. Had to repackage and pack again. 3rd room in 48 hours and about 7 hours sleep at this hotel. After all these horrible inconveniences they comped us 2 drinks and 48 euros. I won’t even tell you what we actually paid 6 months in advance. Total ruined our time in a city that bears our name!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Laurent

Liked: Room comfort
Just ok. Not memorable.
Quiet room. Really quiet despite being on the 2nd floor in the middle of a corridor. Windows facing the inside courtyard. Really dirty looking carpets throughout. Light beige color, therefore completely stained everywhere. Should have been replaced long ago. AC not really controllable as always in most hotels. Breakfast below average: -food quality just average. And mostly cold. -coffee machines never serviced and mostly in need of maintenance. -too crowded around 8:30am. Lines to access foods and coffees.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel an excellent choice for Toulouse
Novotel has all the confort we needed and a very nice location. Ratio services vs cost is very conveniente.
Stayed 2 nights in Oct 2023

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location - very average wifi internet coverage - also asked for a deposit of 250 euro on top of my booking ! Interesting that the deposit was processed within seconds and yet the release of the hold on the deposit has yet to come through on my credit card - very poor.
Stayed 2 nights in Oct 2023

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

fatemeh

Travelled with family and small children
Liked: Amenities
Totally was good except the parking space was far away from hotel.
Stayed 1 night in Aug 2023

8/10 Good

Lauren

Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Sathielan

Disliked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Muneeb

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place.
Stayed 2 nights in Jul 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very nice. I was able to get a late check out—much appreciated.
Stayed 1 night in Jun 2023

8/10 Good

Jean

Stayed 3 nights in May 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Donna, Appleton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Novatel is centrally located and very walkable to sites, shopping, dining. The staff is helpful and friendly.
Stayed 7 nights in May 2023

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I made the mistake of double booking, and the Hotel refused to cancel one of the reservations. It's my fault, but it would have been nice if they were more accommodating. Also driving to and parking at the hotel was an absolute nightmare.
Stayed 2 nights in Apr 2023

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023