Grand Hotel de l'Opera, BW Premier Collection

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel de l'Opera, BW Premier Collection

Exterior
Meeting facility
Bar (on property)
Exterior
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
1 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Capitole de Toulouse
    ‪1 min walk‬
  • Place du Capitole
    ‪1 min walk‬
  • Place Wilson
    ‪3 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪23 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Double Bed, Non Smoking, Bathtub

  • Sleeps 1
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

Exclusive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Grand Hotel de l'Opera, BW Premier Collection

Victorian Toulouse hotel in Toulouse City-Centre with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Grand Hotel de l'Opera, BW Premier Collection offers 55 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel de l'Opera, BW Premier Collection. During your stay, you're just a quick walk from Place du Capitole. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Place du Capitole and Capitole de Toulouse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1561 square feet (145 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hotel de l'Opera, BW Premier Collection. For a fee, parking is available.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15.90 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 16 ft (EUR 15.90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 24 per person
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (1561 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 15.90 per day
  • Nearby parking fee: EUR 15.90 per day (16 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For more details, please contact the property using the information on the booking confirmation.
This property's wellness area (steam room and sauna) is open from 10 AM to 7:30 PM Monday-Saturday, except Wednesday (open until 6:30 PM). The wellness area is closed on Sunday.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Property Registration Number FR5079880358

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de l'Opéra
Grand de l'Opéra Toulouse
Grand Hôtel de l'Opéra
Grand Hôtel de l'Opéra Toulouse
Grand Hotel Toulouse
Grand Hôtel l'Opéra Toulouse
Grand Hôtel l'Opéra
Grand l'Opéra Toulouse
Grand l'Opéra
Grand Hôtel de l'Opéra
L'opera, Bw Premier Collection
Grand Hotel de l'Opera, BW Premier Collection Hotel
Grand Hotel de l'Opera, BW Premier Collection Toulouse
Grand Hotel de l'Opera, BW Premier Collection Hotel Toulouse

Grand Hotel de l'Opera, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 469 out of 844 reviews" "
Rating 8 - Good. 255 out of 844 reviews" "
Rating 6 - Okay. 69 out of 844 reviews" "
Rating 4 - Poor. 29 out of 844 reviews" "
Rating 2 - Terrible. 22 out of 844 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

The hotel and staff were wonderful. The only issue was logistics. The hotel is located in the middle of the historic area and while there was a parking garage across the street below the city square (costing about 31 Euro/day), it was very difficult to access due to traffic and especially pedestrian traffic. There was no distinct difference between the cobblestone roadways and the sidewalks and pedestrians, cyclists, and scooters stepped directly in front of cars without looking. As a driver, I think you are simply expected to avoid a collision. It was stressful. I would recommend this hotel if you are using public transport as there is a metro stop within a 5 minute walk.
Stayed 4 nights in Oct 2024

10/10 Excellent

LUIGI

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to explore Toulouse
Stayed 2 nights in Oct 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Armaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay in a clean, comfortable and elegant hotel, perfectly situated in the city centre.
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Anton

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lea

Stayed 6 nights in Sep 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location adjacent to the main square. In was clean, quiet and the staff was very friendly. The only cons were that the building is quite old and could use an update and the hotel didn't have a workout room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Sep 2024

10/10 Excellent

robert

Stayed 6 nights in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend this hotel, it’s close walking distance to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon, Gatineau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was simply a great luxury style hotel at a very affordable price
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff, room, everything very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Karie

Stayed 2 nights in Sep 2024

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel, friendly staff. Sadly unresponsive to emails/online messages. I messaged a few days before travelling to ask that our elderly parents would have rooms near elevators, no reply, but staff were happy to accommodate this when mentioned on arrival. After we left, my wife noticed that she had lost an earring of great sentimental value, she emailed the hotel twice and got absolutely no reply. When you are a hotel that does so many things so well, it can't be that difficult to monitor your email account?
Stayed 3 nights in Aug 2024

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Aug 2024

8/10 Good

HUGH

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel Ever!
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet room. Bed was very comfy. Service was friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team of staff were incredibly friendly. They made such an effort to remember guests names and made the experience so incredible. The location is amazing, it is easily walkable to major sites and to the metro. As a solo traveller I felt safe, welcome and it made the trip!
Stayed 3 nights in Aug 2024