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Grand Hotel de l'Opera, BW Premier Collection

4.0 star property

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Photo gallery for Grand Hotel de l'Opera, BW Premier Collection

Exterior
Courtyard
Meeting facility
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
1 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪1 min walk‬
  • Capitole de Toulouse
    ‪1 min walk‬
  • Basilica of Saint-Sernin
    ‪7 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking, Bathtub

Classic Room, 1 Double Bed, Non Smoking, Bathtub

Classic Room, 1 Double Bed, Non Smoking, Bathtub

  • Sleeps 1
  • 1 Double Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Grand Hotel de l'Opera, BW Premier Collection

Victorian hotel with a 24-hour front desk and a bar
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Grand Hotel de l'Opera, BW Premier Collection offers 55 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel de l'Opera, BW Premier Collection. During your stay, you're just a quick walk from Place du Capitole. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Place du Capitole and Capitole de Toulouse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1561 square feet (145 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hotel de l'Opera, BW Premier Collection. For a fee, parking is available.

This 4-star Toulouse hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15.90 per day)
  • Parking on site (EUR 15.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,561 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 15.90 per day
  • Nearby parking fee: EUR 15.90 per day (16 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions). For any questions, please contact the property using the information on the booking confirmation.
This property's wellness area (steam room and sauna) is open from 10 AM to 7:30 PM Monday-Saturday, except Wednesday (open until 6:30 PM). The wellness area is closed on Sunday.
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Property Registration Number FR5079880358

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand de l'Opéra
Grand de l'Opéra Toulouse
Grand Hôtel de l'Opéra
Grand Hôtel de l'Opéra Toulouse
Grand Hotel Toulouse
Grand Hôtel l'Opéra Toulouse
Grand Hôtel l'Opéra
Grand l'Opéra Toulouse
Grand l'Opéra
Grand Hôtel de l'Opéra
L'opera, Bw Premier Collection
Grand Hotel de l'Opera, BW Premier Collection Hotel
Grand Hotel de l'Opera, BW Premier Collection Toulouse
Grand Hotel de l'Opera, BW Premier Collection Hotel Toulouse

Grand Hotel de l'Opera, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 484 out of 862 reviews
Rating 8 - Good. 258 out of 862 reviews
Rating 6 - Okay. 69 out of 862 reviews
Rating 4 - Poor. 29 out of 862 reviews
Rating 2 - Terrible. 22 out of 862 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Amenities, property conditions & facilities
Perfect all around: location, customer service, hotel room, reasonably priced. Would stay there again without hesitation.
Stayed 1 night in Dec 2024

10/10 Excellent

Ho Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capitole at Christmas
Great location in the centre of Capitole area of Toulouse. The Christmas market was right in front of the hotel in the square.
Stayed 4 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Old style comfortable hotel, generous rooms, great eggs and bacon breakfast, and excellent bar, in the centre of Toulouse.
Stayed 3 nights in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel in a very good location. Spacious and comfortable room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Trevor

Travelled with partner
Great location in Capitol square. Funky avante garde interiors and comfortable bedroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the city. Getting to the parking was a bit of work but it is right next to the hotel and was great value. Hotel staff directed me to the parking very well. Conveniently located next the a vibrant square and shopping/dining area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique vintage hotel, excellent and qualified staff. Perfect location to enjoy beautiful Tolouse
Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline

Travelled with partner
Hotel is nicely located
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

The hotel and staff were wonderful. The only issue was logistics. The hotel is located in the middle of the historic area and while there was a parking garage across the street below the city square (costing about 31 Euro/day), it was very difficult to access due to traffic and especially pedestrian traffic. There was no distinct difference between the cobblestone roadways and the sidewalks and pedestrians, cyclists, and scooters stepped directly in front of cars without looking. As a driver, I think you are simply expected to avoid a collision. It was stressful. I would recommend this hotel if you are using public transport as there is a metro stop within a 5 minute walk.
Stayed 4 nights in Oct 2024

10/10 Excellent

LUIGI

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to explore Toulouse
Stayed 2 nights in Oct 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Armaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay in a clean, comfortable and elegant hotel, perfectly situated in the city centre.
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Anton

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lea

Stayed 6 nights in Sep 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location adjacent to the main square. In was clean, quiet and the staff was very friendly. The only cons were that the building is quite old and could use an update and the hotel didn't have a workout room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Sep 2024