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Hotel Serendipity tortuguero

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serendipity tortuguero

Beach nearby, black sand
Superior Room, 1 Queen Bed, Kitchenette, Park View | Exterior
Beach nearby, black sand
Premium Room, 1 Queen Bed, Kitchenette, Ground Floor
Pillow-top beds, individually decorated, individually furnished

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • All-inclusive
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
1809 Playa Road, Colorado, Limón Province, 00001
  • Playa Tortuguero
    4 min walk
  • Tortuguero National Park Office
    5 min walk
  • Cuatro Esquinas Island
    6 min walk
  • Tortuquero (TTQ)
    52 min walk

Room options

View all photos for Superior Room, 1 Queen Bed, Kitchenette, Park View

Superior Room, 1 Queen Bed, Kitchenette, Park View

Superior Room, 1 Queen Bed, Kitchenette, Park View

  • 36 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

Premium Room, 1 Queen Bed, Kitchenette, Ground Floor

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Tortuga Lodge and Gardens by Böëna

Pool
Breakfast included
Spa
Free WiFi
4.7 out of 5, Exceptional, (253)
The price is €532
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Tortuga Lodge and Gardens by Böëna

About this property

Hotel Serendipity tortuguero

Art Deco hotel with spa services and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and spa services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Hotel Serendipity tortuguero offers 6 accommodations with air conditioning. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers and bidets. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
During your stay at Hotel Serendipity tortuguero, you're just a quick walk from Playa Tortuguero. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 5-minute walk from Tortuguero National Park Office and 7 minutes by foot from Tortuguero National Park
Some rates at Hotel Serendipity tortuguero are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Serendipity tortuguero.

This Art Deco Colorado hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Serendipity tortuguero has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

All-inclusive room rates at Hotel Serendipity tortuguero are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–9:30 AM: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 0

Things to do

  • Bike tour information
  • Bike parking
  • Spa services

Family friendly

  • Dining table
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • This property does not have any lifts

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow-top mattress

Bathroom

  • Bidet
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Electric kettle
  • Freezer
  • Kitchenette
  • Microwave
  • Fridge

More

  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 5 at check-out

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 for adults and USD 10 for children
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. Guests will receive smart lock details. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 5 at check-out.

Property is also known as

Serendipity Tortuguero
Hotel Serendipity tortuguero Hotel
Hotel Serendipity tortuguero Colorado
Hotel Serendipity tortuguero Hotel Colorado

Hotel Serendipity tortuguero Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serendipity are great. Angie picked us up at the port and walked us back early in the morning on departure day, Anna served breahfasts, lunches and dinners in the courtyard, and they all helped to arrange tours. We did the kayak tour with Wesley and found it very enjoyable and informative. Also did a walkabout with Jonathan, which was lots of fun. Tortuguero was a very worthwhile place to visit, we would come back and stay at the Serendipity again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exllent Hotel
Stayed 2 nights in Feb 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the 2nd floor; great room with a table, couch, fridge, kitchenette and small outside sitting area. The hot water was a little tricky, but they were going to work on that. Cooper, Angie and Sophie and the rest of the staff were GREAT. They treated us so well; we felt taken care of and special!
Stayed 3 nights in Feb 2023

10/10 Excellent

Rosa María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the attention we received from it’s staff Sofie, Chef Nayomi, Ivana and Cooper. The room was lovely and very comfortable bed. Cooper was very helpful with the transportation. Not happy about not knowing the travel time was not included in the description. It takes 3-4 hrs from airport then 1 hour boat ride to get to the hotel. Even though it’s all inclusive they didn’t serve alcoholic beverages only wine. Would have loved some mojitos, piba colado or margaritas. Also no tv in the room.
Stayed 3 nights in Jan 2023

10/10 Excellent

Marlene

Stayed 3 nights in May 2023

4/10 Poor

marie-josee

Disliked: Amenities

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hemos pasado dos noches en Tortuguero, y desde antes de llegar ya nos sentíamos arropados por todo el personal. Un servicio y trato muy personalizado y profesional. Te ayudan a gestionar traslados, visitas…Comunicación de 10 desde el momento en el que hicimos la reserva. Habitación amplia y cómoda. Servicio de comidas, correcto. Sin duda, recomiendo alojarse en este establecimiento.
Stayed 2 nights in Mar 2023

10/10 Excellent

Louis-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
We had a really great time at the Serendipity hotel, the host was really helpful, the food was great , we had some issues with the payment but they fixed it right away, I highly recommend !
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A l’intérieur même de la réserve... ou presque
Stayed 2 nights in Jan 2023

10/10 Excellent

YOLANDA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable.
El hotel es nuevo, abrió en octubre de 2022. Está muy bien ubicado, cerca de la entrada del parque y del pueblo de Tortuguero. Muy cerca también del embarcadero principal. Todo el personal es encantador; te hacen sentir como en casa. Además te van a buscar al embarcadero y te llevan el equipaje. Y lo mismo para la salida. Hicimos la excursión del bote que nos ofrecieron y también muy bien. En definitiva, aunque no tenga vistas, todo genial. Muy recomendable.
Stayed 1 night in Jan 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful stay!
I cannot express enough how much I enjoyed my stay at Serendipity Hotel. From the moment I arrived at the pier I was taken care by Cooper and the team at the hotel. I had booked the all inclusive formule and I felt treated like a king for each of the meals. The ladies were wonderful with me and made me feel at home. Nothing I could ask was ever an issue. I will definitely come again as I felt I should have stayed longer. Definitely an hotel deserving to be known!
Stayed 2 nights in Dec 2022

8/10 Good

Purificacion

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Apartamento muy nuevo y limpio. Lo peor fue la cama y almohada. Ambas muy duras. Personal excepcional!!