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Hotel Alta Garrotxa

2.0 star property

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Photo gallery for Hotel Alta Garrotxa

Exterior
Exterior
Free WiFi, bed sheets
Free WiFi, bed sheets
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Carrer Sant Joan 12, Tortella, Girona, 17853
  • Viejo Bridge in Besalú
    ‪8 min drive‬
  • Garrotxa Volcanic Zone Natural Park
    ‪8 min drive‬
  • Museum of Miniatures and Micro-Miniatures
    ‪9 min drive‬
  • Gerona (GRO-Costa Brava)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room Single Use

Free WiFi, bed sheets

Double Room Single Use

  • Sleeps 1
  • 1 Twin Bed OR 1 Double Bed

View all photos for Superior Triple Room

Free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, 1 Double or 2 Single Beds

Double Room, 1 Double or 2 Single Beds

Double Room, 1 Double or 2 Single Beds

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Alta Garrotxa

Hotel with free breakfast, in the vicinity of Museum of Miniatures and Micro-Miniatures
This smoke-free hotel features concierge services, an arcade/game room, and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a garden and a vending machine.
Hotel Alta Garrotxa offers 12 air-conditioned accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Alta Garrotxa, you'll be close to Museum of Miniatures and Micro-Miniatures. Free breakfast, free WiFi in public areas, and concierge services are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include an elevator, a terrace, and a vending machine
  • 8 minutes by car from Pont Fortificat and 9 minutes from Museum of Miniatures and Micro-Miniatures
Free breakfast is available daily. Public spaces have free WiFi. A terrace, a vending machine, and an arcade/game room are also featured at Hotel Alta Garrotxa.

This Tortella hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.

Languages

Catalan, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room

Conveniences

  • Lift
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • Lift

More

  • At least 80% of food locally sourced
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

More

  • Energy-saving switches

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 1:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
The front desk at this property is open daily from 8:30 AM - 1:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alta Garrotxa Hotel
Hotel Alta Garrotxa Tortella
Hotel Alta Garrotxa Hotel Tortella

Hotel Alta Garrotxa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 52 reviews
Rating 8 - Good. 26 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 1 out of 52 reviews
Rating 2 - Terrible. 0 out of 52 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a charming village. We were really surprised by the quality of their breakfast with local products, way beyond anyone's expectations. Bring ear plugs if the church bells announcing the time every 15min could potentially influence your sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little rooms A/C doesn’t work very well but cools down at night . Great location really nice small town amazing Deli shop amazing meats ! Would definitely come back close to a lot of attractions but not a lot of tourist which was nice
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lift which is perfect for people with mobility issues. The beds are not memory foam which is a plus in the heat of summer. The chef Martin is amazing. We have recommended the hotel to our family.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Robin

Stayed 1 night in Apr 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful little boutique hotel. Very comfortable and quiet. Having breakfast included was awesome with a wonderful display of delicacies and flavors. We would recommend this hotel and should we return to the area we would definately go back.
Stayed 1 night in Feb 2024

8/10 Good

Karen RACHEL

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

IAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel used as a night stop through the Pyrenees. Clean and tidy, nice room at a good price. Did not see much of the town as arrived at night and did not eat in the resto other than a nice breakfast. Helpful staff. Only observation (not a criticism but for info) is that the parking is unsecured public space and is a few hundred meters from the hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado!
Llegamos y nos dieron habitación superior al haber disponibilidad, la cual tiene una gran terraza con sofá y mesa con sus sillas. El desayuno nos ha encantado: muy completo, variedad y productos de calidad. Solo decir que: ya hemos repetido!
Stayed 1 night in Nov 2024

8/10 Good

sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jacoue

Liked: Cleanliness, staff & service
Beau petit village, gentil personnel, pour le confort 1 nuit est assez. Bon déjeuner!
Stayed 1 night in Sep 2024

6/10 Okay

Nicola

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Habitación minúscula
La habitación era muy pequeña, abuhardillada y sin una silla ni espacio para poder poner la maleta, por lo que resultaba agobiante. Afortunadamente tenía aire acondicionado. Positivo la limpieza y fácil aparcamiento en calle cercana.
Stayed 1 night in Aug 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel
Het was een prima kamer, enig minpuntje was dat er geen gewoon raam inzat. Alleen 2 dakramen. Was dus erg donker. Jammer dat de lift maar tot de 2e verdieping ging. Mensen met een handicap zouden daar problemen mee kunnen hebben. Maar het was goed vertoeven daar. Heel aardig personeel.
Stayed 1 night in Aug 2024

8/10 Good

Martin, Staufenberg

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service
Sehr kleines aber feines Örtchen. Ein süßes Hotel mit eigenem Charme.
Stayed 6 nights in Jul 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
solo fui una noche y el sitio es ideal.me gusto.
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personal excelente
Nuestra estancia fue de 2 habitaciones (2 parejas) Hotel pequeño, 15 habitaciones. Personal encantador y muy servicial Nuestra habitación tenía una terraza con sillones y sofa y una mesa con 4 sillas, para cenar o jugar con amigos, o pasar una velada agradable. Lo recomiendo mucho
Stayed 1 night in May 2024

6/10 Okay

Sonia

Travelled with partner
Liked: Staff & service
Disliked: Amenities
El alojamiento calidad precio bien, la habitación pequeña pero por el precio no puedes pedir más, el personal muy amable, el desayuno nos sorprendió gratamente ya que estaba todo buenisimo. Lo peor es que en el pueblo solo un bar para poder cenar algo y no nos gustó
Stayed 1 night in May 2024

10/10 Excellent

FLAVIO HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusta mucho
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad/precio
Hotelito en un pueblo ideal para caminar o darle a la bice por la zona. No esperar grandes lujos, pero está bien por el precio. El desayuno también es muy aceptable, con productos de la zona. No me gustó: el agua no salía caliente, por más tiempo que se dejar correr (y encima con sequía).
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Precio calidad bien
Stayed 1 night in Feb 2024

8/10 Good

Manuela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura semplice, pulita, con camere ampie. Personale molto gentile e disponibile, buona colazione (soprattutto i salumi che sono stati molto apprezzati da mio marito!). C'è una saletta con a disposizione un frigorifero, un microonde e tutto il necessario per farsi un tè o un caffe, compresi i biscotti! sono inoltre disponibili giochi da tavolo e libri per bambini. Ottima posizione per visitare l'alta Garroxta.
Stayed 2 nights in Dec 2023