Torquay Tropicana Motel - Reviews, Photos & Rates | ebookers.ie

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Torquay •1 Room

Torquay • 1 Room

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Hotels
Australia - New Zealand and the South Pacific
Australia
Victoria
Torquay Hotels
Torquay Tropicana Motel, Torquay, current page

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3.4 out of 5

See all 5 ebookers Reviews

"Arrived Sat evening at 6pm - was just given a key and told where to park so service was pretty lacking Room was far from what was sold on the website ... " More

By a verified traveller on Mon 11 Mar 2024

Points Of Interest

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Check-in

Check-out

Spa Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Unit

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Torquay Tropicana Motel. During your stay, you're just a quick walk from Surf World Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.

Free WiFi
Free self-parking
Continental breakfast served daily for a fee
Take a swim in the outdoor pool
Services include tour or ticket assistance and luggage storage
On-site recreation includes a playground
Guests have great things to say about the location and the helpful staff
Within a 10-minute walk of Surf World Museum and Torquay Visitor Information Centre
Airport shuttle service available for a fee

Torquay Tropicana Motel ratings based on 5 Verified Reviews

Review Summary

3.4 out of 5 3.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 3.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Torquay Tropicana Motel

3 out of 5

Arrived Sat evening at 6pm - was just given a key and told where to park so service was pretty lacking Room was far from what was sold on the website - we had a spa room which said hot tub but was actually a dirty jacuzzi style bath tub Room was dated, dirty and mould above windows in bathroom. Definitely wasn’t blackout curtains either as stated on website. We had a 2yr old staying in the main room and had to block out the light ourselves Also only air con in the sitting room not the bedroom which on a night that was around 28degrees outside was not pleasant at all. No fans provided either, we went to ask at reception for 1 but no one was there at 8pm even though it said reception open to 9pm Good location though and easy parking Really wasn’t worth the $400 a night price tag

Posted by Carina on 11 Mar 2024

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4 out of 5

Posted by a verified traveller on 17 Oct 2019

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3 out of 5

Good comfortable sleepover

Good comfortable accommodation which is a little walk away from the town centre, approx 20 to 30 minutes. Staff were very friendly and helpful. Accommodation clean but outside area needed more attention.

Posted by sheila, from uk on 24 Nov 2016

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3 out of 5

Gepflegte Anlage in verkehrsgünstiger Lage

Sehr freundlicher Empfang. Das Zimmer sehr sauber und gepflegt. Schöner Garten mit kleinem Pool auf der Rückseite.

Posted by a verified traveller on 27 Mar 2017

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4 out of 5

Ruhiges Motel, das alles hat was wir benötigten

Nette Besitzer, hilfsbereit. Aussenpool. Alles sauber. Wir waren sehr zufrieden.

Posted by Petra, from frankfurt on 15 Mar 2017

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About the Torquay Tropicana Motel

Location 2 Grossmans Road, Torquay, VIC 3228

Property Features

As a guest of Torquay Tropicana Motel, you'll find an outdoor pool, barbecue grills, and an arcade/games room. WiFi is free in public spaces. The business-friendly Torquay Tropicana Motel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Torquay motel.

1 floor
18 guestrooms or units
4 buildings
Built in 1989
Poolside lounge chairs
Umbrellas for the pool
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Storage area for luggage
Tour and ticket information
Games room or arcade
Garden
BBQ grill(s)
Outdoor picnic space
Smoking in designated areas
1 conference room

Family Friendly Amenities

Number of outdoor pools - 1
Free WiFi
Kitchenette
Laundry facilities
Arcade/game room
Playground on site
Refrigerator
Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

Property shuttles: Airport shuttle
Parking: Free self parking

Room Amenities

Torquay Tropicana Motel offers 18 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. Rooms open to patios. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star motel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers. This Torquay motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

In-room kitchenette
Private patio
Sitting area
Flat-screen television
Digital channels
Fridge
Microwave
Coffee maker
Kitchenware
Housekeeping (daily)
Hairdryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout curtains
Exterior corridor access
Climate control
Ceiling fan
Ensuite bathroom
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2 PM
Check-in time ends at 9:00 PM
Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Cots (infant beds) are not available.

Pet Policy

No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash.

Cashless payment methods are available for all transactions.

UnionPay
Front desk opens daily at 8 AM
Front desk closes daily at 9:00 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities on-site
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff does not wear personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Property does not follow sanitisation practices of any association
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No cots (infant beds) available
No lifts
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately AUD 15 for adults and from AUD 15 for children
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Torquay Tropicana Motel
Torquay Tropicana
Torquay Tropicana Motel Victoria
Torquay Tropicana Motel Motel
Torquay Tropicana Motel Torquay
Torquay Tropicana Motel Motel Torquay

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
The seasonal pool will open in September and close in May.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.